Eastern Chrysler Dodge Jeep Ram Winnipeg

Great Experience!! Our experience with Eastern Dodge was amazing. From the moment we walked in, to picking up the keys just days later, everything went so smooth. Jason Our experience with Eastern Dodge was amazing. From the moment we walked in, to picking up the keys just days later, everything went so smooth. Jason was terrific and did so much to prepare our truck just the way we wanted it. The entire team was so supportive, helpful and hilarious! By far, the best experience. Truly a great bunch of people. We are happy to be a part of your family and thank you for taking our Jetta!! More

Promises We brought our buisness into Winnipeg as Manitobans living elsewhere, we were told we would get a great deal. We were promised everything and recieve We brought our buisness into Winnipeg as Manitobans living elsewhere, we were told we would get a great deal. We were promised everything and recieved none of it on the spot, sales had no clue what service could do. No winter tire install (as promised) drove home in a snow storm ON Summer tires, after being told they could install on Monday, KNOWING we had a Sunday departure back home. No Navigation System as promised during negotiations. No rust proof etc. We came in on 2 occasions (7.5hr drive) to recieve the navigation system promised in January on date of purchase. 5 months later we get the same message only 1 tech can do it. 5 months later and 6 trips into the US with no system as promised. My parents bought their first new vehichles at Eastern in the 70's. I have tons of friends who have been there. I expected to be loyal. In the end my loyalty has been paid back with inadequate customer service. I expected way more. We were mislead by sales, mislead by the finance led to believe all the "extras" were not optional. Yet clearly they were. The line ...the Bank Prefers it if..... what a load. Again I could have done this in my home city 7-7.5, got the same deal not had 2000-3000 extra Kms put on for failed install. I know this wont be posted but from a CS POV this is my opinion. I am a loyal person, but loyalty can be tested elsewhere. Would I recomend Eastern, at this moment... no. Now as I type this , Shaun Saull has been helpful as the FIRST person to solve an issue not whine about my tone after being absolutley mislead. If you want happy customers supply what you promise, promise what you can supply. I would suggest SALES UNDERSTAND what service can do and what can be done on time! Makes buyers a bit happier. Chris. More

Great, friendly staff Overall experience was excellent. The only reason for the 4 star rating was that the first day we visited we felt very rushed to pick a vehicle to dri Overall experience was excellent. The only reason for the 4 star rating was that the first day we visited we felt very rushed to pick a vehicle to drive away with. We almost drove away with a vehicle that would not have been right for our family. In the end we got something that perfectly fit our needs and wants. We are glad we took our time and came back to take a second look. More

My first car!! Thank you for the amazing experience, Eastern Chrysler! Thanks to your team i have a first car that i LOVE. I cant say thank you enough!!! Thank you for the amazing experience, Eastern Chrysler! Thanks to your team i have a first car that i LOVE. I cant say thank you enough!!! More

BORN TO BE AN EXECUTIVE I called these people "cheffou" same as my customized plate number.They made my dream come true. People here are awesome, accommodating, and friendly. I called these people "cheffou" same as my customized plate number.They made my dream come true. People here are awesome, accommodating, and friendly.Thanks! More

Happy Mama !! Omg was the best experience ever ! I went to the dealership for a simple tire check & needed the bathroom when I ran into Gina !! Lol we walked to th Omg was the best experience ever ! I went to the dealership for a simple tire check & needed the bathroom when I ran into Gina !! Lol we walked to the bathroom and chatted about why I was there ?, and she says ... what if I can get u into a NEW VAN ! I'm like sure ok .. BAM ! I'm in a BRAND NEW DODGE GRAND CARAVAN !!2017 - fully loaded !! Couldn't ask for a better deal !! I'm an sooooooo happy !!! More

Buying an be fun We had aeally positive. Experience buying from Gina. Normally buying a car is painful but she made the process relatively painless . A friendly, stres We had aeally positive. Experience buying from Gina. Normally buying a car is painful but she made the process relatively painless . A friendly, stress-free environment. More

Great experience! From the moment I walked in, the team at Eastern Chrysler made me feel like part of the family. I knew what I wanted/needed for my work and family From the moment I walked in, the team at Eastern Chrysler made me feel like part of the family. I knew what I wanted/needed for my work and family and did not feel like my sales associate , Tim, was trying to push me into anything more, but simply helped me to find the best fit. With fear of commitment being my standard, the whole team were patient as I dragged my heels for a week before finally making the decision to purchase the first van I'd test drove. I got a great deal and the whole experience was fun and exciting. I am very happy with my new van and definitely would recommend this dealership to anyone who may be in the market for a vehicle. More

FANTASTIC It was an absolute pleasure dealing with these guys, they made it fun easy and stress free. But above all they don't play games if you're looking for It was an absolute pleasure dealing with these guys, they made it fun easy and stress free. But above all they don't play games if you're looking for a new vehicle it's the place to go. Thanks to everyone that made it possible for me to get my new Jeep More

So happy with the SUV We are over joyed with the Dodge Journey we got all thanks to Gina she made sure that we got everything we wanted and always stayed in contact with us We are over joyed with the Dodge Journey we got all thanks to Gina she made sure that we got everything we wanted and always stayed in contact with us if it wasn't for her we wouldn't have the car we wanted thank you so much More