East Court Ford Lincoln

Exceptionally seamless service The East Court Ford Lincoln Dealer under the leadership of Mr. Navin Kotecha is an outstanding example of excellent customer service. Recently I have The East Court Ford Lincoln Dealer under the leadership of Mr. Navin Kotecha is an outstanding example of excellent customer service. Recently I have received smooth service for a recall service. The dealer didn't get any money from me for this service. Still they were eager to serve me and ensure my complete satisfaction. I was amazed to observe the sincere client service attitudes from the team members. After having this wonderful experience, I strongly believe that the whole team is now fully energized to serve the customers irrespective of how much money they may make from the clients. I would certainly recommend my friends to visit this dealer for any service and advice they may require. I hope continued success of this reliable trustworthy team. More

Great experience and would definitely recommend I would definitely recommend east court ford if you are looking for a buy or lease a car, great service. i went with sammy makhzani and he was extreme I would definitely recommend east court ford if you are looking for a buy or lease a car, great service. i went with sammy makhzani and he was extremely helpful and understanding of what i was looking for. One of the best, most helpful and kind dealers i have ever encountered with. More

Fraudelaunt sales tactics at it's best @fordcanada I would like to warn all potential customers of fraudulent dealing at east court ford Lincoln in Toronto. Please be careful when shopping @fordcanada I would like to warn all potential customers of fraudulent dealing at east court ford Lincoln in Toronto. Please be careful when shopping for a ford vehicle here. As the current owner of a 2017 F 150, I was in the process of purchasing a 2018 ford edge. I made an offer which was "accepted". Sales manager Ben Mansouri asked if I would mind changing payments from monthly to bi-weekly. I expressed no qualms, but did take issue when my 520 monthly payments became 250 bi-weekly. He even told me this would be easier for me. Not sure if I give the impression of being math illiterate, but it's pretty obvious there was a significant price increase. In my case close to 3k total over the finance length. Ben refused to turn the computer screen. He then admitted he added a little to the cost. I went directly to the general manager, Prince Sibal, and told him the story. Prince just said thanks and brushed me off. I would never expect this behaviour at a @fordcanada dealership, and can only hope no one has fallen victim to @eastcourtfordlincoln_ before. More

dealership of broken promises We were given lifetime oil changes on our Escape .These were discontinued after 2 years,totally against the promise and written guarantee.Never buy an We were given lifetime oil changes on our Escape .These were discontinued after 2 years,totally against the promise and written guarantee.Never buy anything from this dealership as the promise given to you may not be supported over time.Go to any other Ford dealership--Yonge Steeles is a fair and honest one. More

Happy customer My husband and I walked-in to the East-Court Ford location just looking for a truck. We are really hesitant to buy at that time because we are not su My husband and I walked-in to the East-Court Ford location just looking for a truck. We are really hesitant to buy at that time because we are not sure if we would be able to afford to get one. Our budget is limited and we are thinking we would only be approved on something that we don't really like. Bo, the sales agent, although new was really helpful and he asked us what we are looking for. He tried to match our needs and re-assure us that he will help us in any way to get the vehicle that we wanted. We were straight forward to tell him about our budget and our concern that we don't want him to spend that much time on us for we might end up not buying. He told us not to be worried and all he really want is to show and let us try their vehicles, in which we did. The first vehicle that we tried was really comfortable and it feels like it was really meant for us. Although we felt that way we are still hesitating because we don't know if our budget would be enough. He showed us the numbers and right then I told him we can't afford it. He asked us what is our budget and we told him, and he said he will talk to his manager and maybe he can help us. Bo introduced us to Shahzad, the East-Court Manager, upon meeting him he made us comfortable that we were able to tell him our concerns. To make the story short he was able to help us to make our dream of owning a truck a reality without breaking our budget. After meeting with him he introduced us to Reinu, the financing manager. Reinu is a sweetheart, she very patient and helpful. She process our papers in a breeze. I would recommend East-Court Ford to my family and friends because they are very professional and you can see and feel their concern to their clients. Please extend my thanks to Shahzad, Reinu, and Bo, my family loves our new truck. More

Very Satisfying and Happy Asim Mallik knew exactly what my family wanted, and helped so much to make it happen. Thank you Asim for working your magic, and making sure we were Asim Mallik knew exactly what my family wanted, and helped so much to make it happen. Thank you Asim for working your magic, and making sure we were happy with everything. Thank you Asim Danny & Patty Ferraro More

Great experience purchasing my vehicle through Vishu I bought a 2018 Ford Escape from Vishu. He made the transition from trading in my previous vehicle to purchasing my new vehicle so smooth and easy. I bought a 2018 Ford Escape from Vishu. He made the transition from trading in my previous vehicle to purchasing my new vehicle so smooth and easy. He took very good care of me during this process. Great job Vishu. I would send anyone to you to purchase a vehicle. Thanks for making the process great. More

Amazing I leased my third truck from Sammy Makhzani and I am very happy with the service I get from Sammy and east court ford. I will only buy my vehicles fro I leased my third truck from Sammy Makhzani and I am very happy with the service I get from Sammy and east court ford. I will only buy my vehicles from here. More

Life time oil changes Bought a ford 150, saleman sold me on the free life time oil change as long as I owned the truck, which was advertised in the sun paper, after warrant Bought a ford 150, saleman sold me on the free life time oil change as long as I owned the truck, which was advertised in the sun paper, after warranty period of 5 years, now refuse to change or honour the life time oil change. So it is obvious you cannot trust this dealership, so be very carefull when purchasing a vehicle from this dealership especially if they are offering incentives. Sent two letters one toowner and general manager, didn,t even have the curticy to respond to me. More

GREAT EXPERIENCE ON MY FIRST SUV! I had test drive last month with Jennifer, She was patient, nice, and easy going. I decided to buy Excape SE the third time i went into the store. Jen I had test drive last month with Jennifer, She was patient, nice, and easy going. I decided to buy Excape SE the third time i went into the store. Jennifer was giving me lost of suggestion and tried to get a good deal for me. I was glad that they had a limited storage on EScape se 2017. I paid the deposit first and they tried to order the suv as soon as possible from another location that night. The day when i was going to pick up my new Suv, Jennifer wasnt there. Kevin was helping me with all the document and explained how to use the new sUV for me, He was nice and patient too. Ben was nice too. Jennifer was so patient and professional Thank you guys! More