Eagle Ridge Chevrolet Buick GMC

The quality of customer service is exceptional. The whole process was so easy and quite enjoyable thanks to their awesome staff. From finding the right vehicle, completing paper work, getting insur The whole process was so easy and quite enjoyable thanks to their awesome staff. From finding the right vehicle, completing paper work, getting insured and having the truck set up for me and driving away... my overall experience will make me a returning customer! And I will be more than happy to recommend this dealership and specifically the people we directly worked with. Thanks Josh! And Big Rudy! More

Dealer won't return my 2 $500 deposit for Chevy bolt euvs. So last year I placed 2 refundable deposits for 2 Chevy bolt euvs. Months passed and I decided to contact my salesman regarding an update. T euvs. So last year I placed 2 refundable deposits for 2 Chevy bolt euvs. Months passed and I decided to contact my salesman regarding an update. To my surprised he did not return my call so I had to call the dealership to find out he no longer works there. My case was passed on to a Chantel in sales. She told me that there has been no updates. A few weeks later I decided to cancel my orders after hearing of gm ending production and I could not wait any longer(bought something else). I was told that my deposits would be refunded shortly so I waited. Days turned into weeks and now months. No response from Chantel or her sales manager (who she said she forwarded my issue to). This is truly unprofessional of Eagle Ridge GM. I will give them 1 more week to make this right before I have to go there in person. More

The service was really good and nice people to work with and thank you for the good service and thank you for the good service More

My car was in for regular service, including tire rotation. I waited an average amount of time for the work to be completed and took the car directly home. On arrival, the car was smoking from under rotation. I waited an average amount of time for the work to be completed and took the car directly home. On arrival, the car was smoking from under the hood and on opening the hood, the smoke billowed out. I called the service advisor and my calls went to voice mail and i left messages for him to call me back, after telling him what was happening. To date, one week later, I have heard nothing from him. A kind neighbour looked at the vehicle, and saw that a significant amount of oil had been spilt inside on the motor compartment. He checked the fluid levels which were fine, and did some cleaning around the motor compartment. The fact that the mess had been made during a routine visit and wasn't cleaned up or mentioned was bad enough, but no return calls from the service advisor?? NOT GOOD!!! I am a senior, and have always had my vehicles serviced through a dealership. I will be taking my business elsewhere from now on. More

they were able to find parts to fix my 20 year old safari van by taking parts from a truck , great job my AC works again the hoses had dried up with age. van by taking parts from a truck , great job my AC works again the hoses had dried up with age. More

Great service friendly staff,all work 💯. Door to door service washandy and appreciated. Well done. Door to door service washandy and appreciated. Well done. More

Got a car from here about 2. 5 months ago after a few weeks of driving the vehicle my front tire almost came off right after I picked my child up from school. I got home checked t 5 months ago after a few weeks of driving the vehicle my front tire almost came off right after I picked my child up from school. I got home checked the tire and the bolts were so loose I could spin them with my hand. I just took my car into the dealership in Chilliwack after I apparently have a really good warranty and was told the work that had to be done was due to regular maintenance of the car... I have gotten all oil changes and fixed any lights have come on prior to this. I told this to the manager of the dealership and basically told me they wouldn't help me because I didn't bring it into them first and that it was from me driving the vehicle for 2.5 months... I live in Chilliwack... Why would I drive all the way to Maple ridge with misfiring cylinders... Thanks Maple ridge GM... Not! More

The personal are always polite. . Need more seats in waiting room..Overall quite good though always room for improvement.. . Need more seats in waiting room..Overall quite good though always room for improvement.. More

Didn’t finish my truck’s repair in the allotted time and didn’t give me a ride anywhere. I had to push them to finish the work on my truck not a good experience at all. didn’t give me a ride anywhere. I had to push them to finish the work on my truck not a good experience at all. More

This review is to appreciate Ehsan, Kathy, and Danielle from Eagle Ridge Chevrolet who were very knowledgeable about the vehicles, financing system and insurance. They were so kind and knew just what we wa from Eagle Ridge Chevrolet who were very knowledgeable about the vehicles, financing system and insurance. They were so kind and knew just what we wanted based on our interests. Smooth transaction and very helpful staff made our first car buying experience easy and amazing. They have given us their full attention to all our car needs. We walked out happily and appreciate the great customer service. Thanks again for providing 5 star service at every step! Neda and Amir More