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Eagle Ridge Chevrolet Buick GMC
Coquitlam, BC
425 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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425 Reviews of Eagle Ridge Chevrolet Buick GMC
July 30, 2021
From the day I started dealing with them they were great mike was very helpful also jenn in the financial dept was amazing made the whole time a joy mike was very helpful also jenn in the financial dept was amazing made the whole time a joy More
by rythompson
Employees Worked With
Mike
July 24, 2021
We have in the past taken our GM Truck in for servicing at Eagle Ridge and have been very happy with the service. .so we decided to take our 2006 Corvette in for the "Bronze" Service .. with covid, the Vet at Eagle Ridge and have been very happy with the service. .so we decided to take our 2006 Corvette in for the "Bronze" Service .. with covid, the Vette has not been driven a lot in the past year and half.. so was in need of attention.. We were most impressed with the overall service we received and appreciated "Johnathan" keeping us informed of a few things found he felt we should know about .. and recommended fixing now, ie: replacing all 3 air filers, (one filter being a "cabin filter" which we didn't even know we had ) we know has been several years since any of the filters had been changed,, found small leak in the oil pan.. suggest to fix now rather than later as would have to drain the oil again, which was being replaced and would be an extra cost to do so at a later date.. Tires were rotated and a wheel aliment .. so impressed with this service and the reasonable amount charged for this.. also, really appreciated the car service brining me home and picking me up again this morning.. Vehicle was washed/vacuumed almost to "detailing" standards.. The wheel wells had some rust, all that cleaned.. The Vette looks and is running like new.. We appreciate the attention to detail you provided ! To top it off, we received an Esso $15.00 e gift card.. THANK You Johnathan and the Mechanic #2825 that worked on the Vette and of course, the young fellas that drove me home and picked me up at the arranged time .. ALL SO PROFESIONAL !! More
by thundercloud
Employees Worked With
Johnathon, Tech #2825
July 20, 2021
Terrible customer service. Phone to book vehicle in for recalls and they never called back to say parts were in and can book. Had to call myself. Terrible communication with customers. Promising to call ba recalls and they never called back to say parts were in and can book. Had to call myself. Terrible communication with customers. Promising to call back the customer with updates about what is happening with vehicle and never did. Told the vehicle would only be there a day and then took 1.5 days .... but never communicated that until I called and asked at the end of the day. Tell them the problems I'm having too with my vehicle and they tell me nothing is wrong and continue to drive it as nothing they can do..... what happened to your customer service and customers are always right? Not happy with any gmc. More
by Chevy94
Employees Worked With
Don't know
July 17, 2021
Close by , easy to make an appointment. On time. Good service. Did ally the work plus inspection. Car wash and vacuum was awesome. Great job!! service. Did ally the work plus inspection. Car wash and vacuum was awesome. Great job!! More
by Ifish2
Employees Worked With
Don’t know names ??
July 14, 2021
Great friendly and quick service from the team! Always feel safe and confident when I pick my car up that it’s ready to hit the road with nothing stopping me. feel safe and confident when I pick my car up that it’s ready to hit the road with nothing stopping me. More
by Vanessa
Employees Worked With
Unsure
July 09, 2021
I feel ripped off, overcharged, and taken advantage of by Eagle Ridge Service Dept. Clearly it was all about overcharging, and not working with the customer on loyalty or customer service. So disappointed ! Eagle Ridge Service Dept. Clearly it was all about overcharging, and not working with the customer on loyalty or customer service. So disappointed ! More
by Laseur3709
Employees Worked With
D. Nadrajan
July 07, 2021
I came in here 2 years ago with a deal that was breaking me and Marco and Art helped me out of that deal and into a much better one to then help me just recently into a brand new SUV that is at the best rat me and Marco and Art helped me out of that deal and into a much better one to then help me just recently into a brand new SUV that is at the best rate More
by Jon
Employees Worked With
Pie, Marco, Jennifer
July 02, 2021
I bought my LaCrosse 4 years ago . It’s been a fantastic car . Friendly staff and service . They’ve been awesome. I’ll be back . car . Friendly staff and service . They’ve been awesome. I’ll be back . More
by chriscardnut
Employees Worked With
BR is a great guy . The whole service team
