Durham Kia

Outstanding Purchased a new Kia Forte. Jesse was amazing and listened to and understood my wants and needs without any high pressure sales tactics to push me into Purchased a new Kia Forte. Jesse was amazing and listened to and understood my wants and needs without any high pressure sales tactics to push me into a purchase. Car drives like a dream. Thanks Durham Kia! More

Understanding your customer needs This is the fourth car I have purchased from Durham Kia through the same Sales Associate, Jose Rand. I had a recall notice for my 2013 Sorento. Upon i This is the fourth car I have purchased from Durham Kia through the same Sales Associate, Jose Rand. I had a recall notice for my 2013 Sorento. Upon inspection it was found that my vehicle did not have the engine knocking noise outlined in the recall notice. Unfortunately however, after a few months, my engine did succumb to that very problem. But, with the help of Dave Mc Auley and Jose Rand towing arrangements were made to return my vehicle from Ottawa, and a new Sorento arranged within two days. I had no qualms about purchasing another Sorento, it is indeed a good product, and the KIA brand has served my family well for many years. More

justin The service and parts department are a pleasure to deal with. Fast and friendly. They also found another issue regarding the front end of my car. The service and parts department are a pleasure to deal with. Fast and friendly. They also found another issue regarding the front end of my car. More

Always great reliable service from the service department My Sorento is over seven years old and I always get reliable service from the service department. They have treated me very well over the years and My Sorento is over seven years old and I always get reliable service from the service department. They have treated me very well over the years and have been extremely fair and reliable in caring for my Kia. More

Fast, knowledgeable and professional Bought the car in November 2018 - Wednesday the engine light came on - I called the dealer and they made a appointment for the next day. It would be Bought the car in November 2018 - Wednesday the engine light came on - I called the dealer and they made a appointment for the next day. It would be difficult for me to get the car there so they said I could bring it in on Wednesday and pick it up on Thursday They called me 45 minutes later and car was fixed NO charge More

Battery Replacement January 2nd - freezing cold - car would not start. Contacted Kia asked if they could assist me in a replacement - explained I would contact CAA and h January 2nd - freezing cold - car would not start. Contacted Kia asked if they could assist me in a replacement - explained I would contact CAA and head to the dealership right after. The dealership took care of my request including oil change etc. without an appointment. Delighted with the service. More

Great customer service! Essa was great! I told him my budget and he really helped me get a car I wanted that I could afford that was within my limits! Essa was great! I told him my budget and he really helped me get a car I wanted that I could afford that was within my limits! More

Scheduled maintenance service. First visit to service department. Prompt and efficient. No unnecessary waiting. Call back questions were satisfactorily addressed, again no waiti First visit to service department. Prompt and efficient. No unnecessary waiting. Call back questions were satisfactorily addressed, again no waiting to access my service advisor. More

I look forward to it! Friendly. Prompt. Efficient. On time. Answers all of my questions. Always includes a few extras such as piling squeaky doors, checking air pressure on Friendly. Prompt. Efficient. On time. Answers all of my questions. Always includes a few extras such as piling squeaky doors, checking air pressure on tires. Etc. More

Salesperson Bradley made my purchase of my Kia Forte very pleasant. He answered all of my questions and showed me all tbe features of my car. He set up my phone Bradley made my purchase of my Kia Forte very pleasant. He answered all of my questions and showed me all tbe features of my car. He set up my phone for me. i would definitely refer people looking to purchase a vehicle to him More