Durham Kia

Love this service department They are always friendly and happy and make me feel right at home! I have never felt more comfortable or important in any dealership service depart They are always friendly and happy and make me feel right at home! I have never felt more comfortable or important in any dealership service department. More

New Forte We bought 3 Hyundai’s from Roman and the reason was because of the excellent Sales experience. We we happy to find him again while looking for a new c We bought 3 Hyundai’s from Roman and the reason was because of the excellent Sales experience. We we happy to find him again while looking for a new car. As always he did not disappoint. New Kia is great. Keep up the great work. Jeff and Vera More

Great welcoming experience. Jeremy was so welcoming and I felt right at home. It was my first visit to the service department. And made me even happier but choosing to buy a Ki Jeremy was so welcoming and I felt right at home. It was my first visit to the service department. And made me even happier but choosing to buy a Kia. More

Something needed! Something was needed, KIA delivered. Again and again and again. My question is: aren’t you tired of winning. Their is a ceiling, you can stop once you Something was needed, KIA delivered. Again and again and again. My question is: aren’t you tired of winning. Their is a ceiling, you can stop once you have broken through it. You don’t have to keep being awesome....like all the time. It’s just embarrassing for the other dealerships. Maybe slack off a little and let Honda or Ford have a shot for once. More

Excellent experience again. Thank you to the service manager Kevin for checking into my warranty coverage and getting me the tire I needed. As always, service at the dealership Thank you to the service manager Kevin for checking into my warranty coverage and getting me the tire I needed. As always, service at the dealership was exceptional. I was greeted by name, and the service representative was knowledgeable and efficient, as I've come to expect. I stopped driving an Audi because of the horrible customer service I received by their service department (at Owasco and others. The only Audi dealership I'd recommend in the GTA is Pfaff). I get the serviced I expected from KIA Durham. They've earned my future business. More

Winter-summer tire swap, oil/filter change. Friendly, efficient staff, as usual. I waited for my car, and it was ready in good time. I always bring my Kia Soul here for servicing. Friendly, efficient staff, as usual. I waited for my car, and it was ready in good time. I always bring my Kia Soul here for servicing. More

Durham Kia Impresses If you haven't had a look at Durham Kia - you should. Friendly, no pressure, and very helpful is how I would describe the service I've received there If you haven't had a look at Durham Kia - you should. Friendly, no pressure, and very helpful is how I would describe the service I've received there. Stalon, our salesman, and Dave, the sales manager, have accomodated all our needs as well as our wants. I would recommend this dealership and the Kia marque to anyone looking for a reliable, affordable car. More

Winter-Summer tire swap. Excellent service as always. Received courtesy drive to and from dealership. Work was completed quickly and at a reasonable rate. Will continue to h Excellent service as always. Received courtesy drive to and from dealership. Work was completed quickly and at a reasonable rate. Will continue to have all my repairs completed here. More

Still our favourite auto rep./salesman Roman couldn’t have been nicer, even though he was in some pain during our time together, he’s a real trooper.. He shared about his recent move from Roman couldn’t have been nicer, even though he was in some pain during our time together, he’s a real trooper.. He shared about his recent move from Hyundai to Kia, to be an active and enthusiastic member of a team committed to conscientious customer service and care. Our auto rep, Roman Zembik, if I can mention a name, was ready and raring to go, listening to our wishes and needs. We had made an appointment to meet, he had committed the whole afternoon and part of the evening listening to our needs and wishes and tailoring a vehicle to match. All the staff, including the owner were very welcoming, respectful and helpful. At no time did we feel rushed or encouraged to buy something incompatible with our wishes. The only negative was the determination of the value of our trade-in vehicle. We had done our homework and researched the value of our car and received a consensus of opinion at a certain value. We had recently been in for a regularly scheduled maintenance check and tune up, with everything checked out and passed.The offer for our vehicle was approximately half of what it was assessed at. Now, recognizing the dealer can never match the value of a used car with the value sold privately by owners. Consequently we were prepared for a lower evaluation but not by 50%. When we balked a bit, there was an assessment made that there was something wrong with the front end and would need ‘work’. The owner increased the value slightly. We knew our mechanic would have told us if work was needed therefore we were very sceptical but we mainly trusted that our friend would do his best to swing a fair deal. Bottom line, we leased ourselves a beautiful 2020 Sportage with all the extras especially all the safety features. Fingers crossed and trusting our KIA gentleman, there will be no surprises. So, long story long, we are generally very satisfied and keeping fingers crossed that all goes well. P.S. a set of floor mats, the best kind, were provided by the owner, Curtis, and will be shipped to us. More

Excellent Customer Service Very professional and courteous service. We arrived on time and the vehicle was taken in promptly. Relaxing lounge area, and while waiting our sales Very professional and courteous service. We arrived on time and the vehicle was taken in promptly. Relaxing lounge area, and while waiting our sales rep saw us and came to say hello. Service work was completed very quickly. Overall a very pleasing experience. More