Duncan Hyundai

A-1 customer service in Sales and Service Dept. No pressure from salesperson Tony in purchasing 2015 Hyundaii (used in 2016) . Next purchase was a new Hyundaii Tucson in 2017. My Grandson also pur No pressure from salesperson Tony in purchasing 2015 Hyundaii (used in 2016) . Next purchase was a new Hyundaii Tucson in 2017. My Grandson also purchased a used Hyundaii V. with same salesperson. He guided us with detailed information re models of the Hyundaii’s. I have been on lengthy driving/camping trips to places like Prince Rupert and the Interior/Cariboo of BC. Car was comfortable ride, good on gas, no repairs, and plenty of room for all our camping gear. I am more than satisfied with my car and all aspects of Duncan Hyundaii Dealership. Although I now live in Victoria since last year I will continue having Duncan Dealership service my car!! More

Amazing and thorough service! I’ve brought my Hyundai Tucson here for years. I live in Victoria and have had exceptional service and personalized care. Highly recommend to anyone I’ve brought my Hyundai Tucson here for years. I live in Victoria and have had exceptional service and personalized care. Highly recommend to anyone! More

Mean Service Manager I sat quietly and observed Chris, the service manager treat his staff verbally horrible. He was extremely rude. I would not put up with is arrogance i I sat quietly and observed Chris, the service manager treat his staff verbally horrible. He was extremely rude. I would not put up with is arrogance if I had to work with him. Wonder how long the staff stays. WOW More

Left 3 messages in 2 weeks, still no call back! Wow, spent 35K on a Sonata at Duncan Hyundai but can't get it serviced! Even talked to the online 'live agent' the 4th time today (now in week 3) and Wow, spent 35K on a Sonata at Duncan Hyundai but can't get it serviced! Even talked to the online 'live agent' the 4th time today (now in week 3) and she said "Somebody will call you back within 30 minutes"...that was almost 6 hours ago. Won't be trading in my Traverse to buy my SantaFe there now, that's guaranteed!! More

Outstanding service Live in Victoria, But prefer to drive to Duncan to get my cars needs taken care of. Both visits, JC has been nothing but an amazing service advisor. I Live in Victoria, But prefer to drive to Duncan to get my cars needs taken care of. Both visits, JC has been nothing but an amazing service advisor. If your looking for a service department that actually cares about their customers needs, visit JC at Duncan Hyundai!! More