Dueck on Marine

Incompetent dealership/ careless employees I had my escalade 3 years and something broke on it every month. The service dept is a joke. Waited 4 hours for an oil change so many times. The whol I had my escalade 3 years and something broke on it every month. The service dept is a joke. Waited 4 hours for an oil change so many times. The whole dealership is so badly Mis managed. They will book your apt, tell you it shouldn't be too long, and then your vehicle will sit in the parking lot for 3 hours More

Yesterday my car's brakes went off while driving. Only 2000km after last maintenance at DUECK. fortunately I was not so fast, otherwise can you imagine that? I could have been killed. Now these peopl Only 2000km after last maintenance at DUECK. fortunately I was not so fast, otherwise can you imagine that? I could have been killed. Now these people are saying its not their problem and I have to pay 120/hr to fix it! They sold the car to me and I do severe maintenance at their service, and now when problem occurs, I can't even believe they act like this. These people are not ones you can trust! More

Made appointment to view the vehicle upon arrival the vehicle was not on the lot. When I did purchase the finance department did things in a confusing and hurried manner and there were extra fees. Financ vehicle was not on the lot. When I did purchase the finance department did things in a confusing and hurried manner and there were extra fees. Finance department did not due what was asked, I spent 2 weeks dealing with the bank to correct. There seemed to be a big rush to get the sale completed pre delivery inspections were pre filled out as all perfect and no time was spent with me. The attitude was here is your car thanks for the money have a nice day. Happy with my new vehicle but will most likely not purchse from again. More