Doyle Chrysler Dodge Jeep Ram
Sudbury, ON
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Booked appointment for airbag recall, talked to service and appointment was made, provided make model and serial number for car. Dropped car off on day of appointment and guy at service desk asked me if th and appointment was made, provided make model and serial number for car. Dropped car off on day of appointment and guy at service desk asked me if the parts were in? I told him that you booked the appointment how was I to know. He checked with service and parts were not in stock! I rebooked an appointment for two week later, day before appointment I called service to make sure the parts were in and was told that I did not have an appointment booked for the next day. Rebooked again for the following week but asked the service guy to check to make sure that the parts were in stock which he did and I was told that they had the parts. Dropped the car off for the new appointment and the service desk accepted the car and I was told it would be ready at the end of the day, one hour later received a call from service saying that they did not have the parts in stock! It gets better! Picked up vehicle after they called to say it was ready, No dash lights were on when vehicle dropped off but when started in lot ABD, traction control and air bag lights are on. Brought car back to service they scanned they code and read rear wheel sensor? Said unrelated to work they completed! More
This dealership is an awesome dealership looking out for your best interest in a vehicle that will suit your needs. The sales team listen to what you would like in a vehicle and make recommendations to help your best interest in a vehicle that will suit your needs. The sales team listen to what you would like in a vehicle and make recommendations to help you choose the right vehicle. The staff are courteous and go out of their way to help you in any way possible. This is my second purchase from this dealership, I encourage all who ask to visit this establishment and find out how great buying a vehicle can be. More
Excellent! I bought a used vehicle off of them, only saw the vehicle by video. So pleased with what I bought, they are so kind and friendly and great to work wi I bought a used vehicle off of them, only saw the vehicle by video. So pleased with what I bought, they are so kind and friendly and great to work with. More
Very friendly staff. Neil was a great sales guy to deal with. The truck was delivered in perfect condition. This is our second truck at Doyle Dodge. A great place to bu Neil was a great sales guy to deal with. The truck was delivered in perfect condition. This is our second truck at Doyle Dodge. A great place to buy and service a vehicle. More
Very friendly and efficient service. Getting an appointment at a convenient time was very easy. Getting an appointment at a convenient time was very easy. More
Slow, it took way longer than it should have to change the part. They only worked on my truck when they felt like it. And they also didn’t install the part correctly, it had to be fixed at another dealer the part. They only worked on my truck when they felt like it. And they also didn’t install the part correctly, it had to be fixed at another dealer to fix it right. More