Downtown Subaru

I had a fantastic experience working with Melissa Yiu when purchasing my car. When I first visited the dealership, the car I looked at didn’t quite meet our requirements. But she didn’t stop there - she when purchasing my car. When I first visited the dealership, the car I looked at didn’t quite meet our requirements. But she didn’t stop there - she remembered exactly what we were looking for, and as soon as a car came in that matched my need, she reached out right away. Throughout the whole process, she was incredibly kind, patient, and thorough. She answered all my questions without hesitation and made sure I felt confident every step of the way. Even after the sale, she checked in with me twice so far, to ensure everything was going smoothly and that I was happy with my purchase. Her professionalism and genuine care meds the experience truly enjoyable. I would absolutely recommend her to anyone looking to buy a car. She goes above and beyond! Go see Melissa! More

I just got my touring crosstrek on lease and I am glad I decided to get a second opinion, which made me meet Melissa Yiu who felt like a friend from the very beginning. Super approachable, no judgements, ju decided to get a second opinion, which made me meet Melissa Yiu who felt like a friend from the very beginning. Super approachable, no judgements, just exceptional support and customer service. Thank you once again for your keen insight and bubbly personality which took our anxiety and stress away about the whole process! More

I usually have great service but today I did not. I had my tires changed from winter to summer and was told it would take one and a half hours. After 2 hours I went to see what was happening. I I had my tires changed from winter to summer and was told it would take one and a half hours. After 2 hours I went to see what was happening. I found my car, new tires installed and sitting in the parking lot.....the service person I was dealing with was nowhere to be found. As it was now 12 pm I presume he went to lunch and left me waiting. I could have been there for days!!! More

Thank you Melissa Yiu for making my Forester lease an absolute pleasure. I really appreciated your patience, clarity, and all the helpful suggestions you made to make my experience extraordinary. Dwain absolute pleasure. I really appreciated your patience, clarity, and all the helpful suggestions you made to make my experience extraordinary. Dwaine J. More

Melissa Yiu at Downtown Subaru is the best in the business. Friendly, confident, knowledgeable, clear, zero pressure, and fun. If you want to buy a car, go to Melissa and you will Not be disa business. Friendly, confident, knowledgeable, clear, zero pressure, and fun. If you want to buy a car, go to Melissa and you will Not be disappointed. More

Cannot say enough about how fun and easy our experience was buying our Crosstrek was. This was all thanks to Melissa Yiu. We used to dread going to dealerships to look at options, the hard sell, the pressu was buying our Crosstrek was. This was all thanks to Melissa Yiu. We used to dread going to dealerships to look at options, the hard sell, the pressure and other nonsense. None of this when dealing with Downtown Subaru and Melissa. She is supremely good at her job, a lovely person and a spreader of happiness. Thanks for making our experience not just pleasant but actually enjoyable Melissa! More

Mellissa Yiu! You made my Subaru purchase feel amazing! It was an absolute joy ! Thank you. Darcy B. You made my Subaru purchase feel amazing! It was an absolute joy ! Thank you. Darcy B. More

I had the pleasure of dealing with Melissa at Downtown Subaru. I was specifically looking for a 2024 Subaru WRX Sport Tech trim in WRB and reached out. Melissa was very easy to deal with, I spent maybe a Subaru. I was specifically looking for a 2024 Subaru WRX Sport Tech trim in WRB and reached out. Melissa was very easy to deal with, I spent maybe a total of 15 on my initial visit and signed. If you value your time and don't like dealer games, Melissa is the person you want to reach out to. More

My wife and I had the pleasure of dealing with Melissa at Downtown Subaru. We leased a new Forester and the entire experience was a seamless pleasure. I would recommend going to Melissa if you're thinking ab Downtown Subaru. We leased a new Forester and the entire experience was a seamless pleasure. I would recommend going to Melissa if you're thinking about a Subaru. Melissa was very patient and answered all of our questions. The day we picked up the vehicle, Melissa greeted us in the parking lot, before we were even out of the car, Melissa had started transfering the plates from the old vehicle to the new. Melissa gets it, she is excellent at customer service and an asset to the Subaru team! More

I had an excellent experience at this dealership—by far the best I’ve ever had. Melissa in particular, was outstanding. She was extremely helpful, patient, knowledgeable, and informative, making every step the best I’ve ever had. Melissa in particular, was outstanding. She was extremely helpful, patient, knowledgeable, and informative, making every step of the process seamless. Her trustworthy and supportive approach made the experience feel relaxed and stress-free, without any pressure. Highly recommend working with her! More