I purchased a new car from this dealership for the first time (I had only leased before) and felt that things were not explained to me thoroughly and properly which caused me to feel nervous about my decision. First, the salesperson did not go over all features and functions of the vehicle accurately. Second, I know salespeople are trained to put some pressure on a person to purchase right away but when I said I needed to think about it for a day or so, I felt that the salesperson would not accept that as an answer and I needed to say it several times. Third, when I did agree to purchase the car, I felt like many things fell through the cracks. I was given a finance rate of a specific amount when I signed all my documentation, however, when I went in a day later to pick up the vehicle, this rate had changed and I was not informed about it. I didnt notice until my first payment came out. When I called the delearship they apologized for not informing me (which I appreciated) but they then said it was only a 3 dollar difference per payment. But to me that equals about $700 over my financing period, which may not be a lot for that person, but it was a lot to me. Lastly, I made the decision to trade in a car that was leased and since I had not done this before, I relied on people at the dealership to help me understand the process. Some of my inquiries were never followed up on as promised by individuals at the dealership and I had to go elleswhere for the information, even resorting to calling Chysler myself in one situation. Although I am enjoying my Jeep and I don’t feel like anyone treated me badly or rudely, I did not feel 100% trusting or comfortable because many details were glossed over and/or dismissed. I would have appreciated a bit more time and attention as a customer.