Downsview Chrysler Ltd

Great service for a difficult client My car purchase spanned two years because of residency issues : Jacob stuck with me, never losing his patience, even when I would email extra requests My car purchase spanned two years because of residency issues : Jacob stuck with me, never losing his patience, even when I would email extra requests after the order was completed ("Jacob am I going to regret not getting..." Or "Jacob please tell me I have tinted glass..." Knows his stuff and is a very nice human being. Andrew on the administrative side is a peach as well. Bravo, as we say in France! More

Lousy experience /changed the agreed upon price Signed the new vehicle purchase agreement with an agreed amount due on delivery. I had the bank write up a cert. cheque based on what I had signed. Signed the new vehicle purchase agreement with an agreed amount due on delivery. I had the bank write up a cert. cheque based on what I had signed. Came in to pick up the car and they had a new purchase agreement with an added $127. Car cleaning was shabby. More

My new Chrysler 300 Jacob Kepecs is a wonderful salesperson and took very good care of me. I am very happy with Downsview Chrysler, my new Chrysler 300 and the wonderful Jacob Kepecs is a wonderful salesperson and took very good care of me. I am very happy with Downsview Chrysler, my new Chrysler 300 and the wonderful service provided by Jacob Kepecs More

Great experience! Just bought our first new car.Thank you Gulnara Ovezova for you advice and professionalism. It is not easy to make a decision on what to buy but once Just bought our first new car.Thank you Gulnara Ovezova for you advice and professionalism. It is not easy to make a decision on what to buy but once we let Gulnara know our needs everything turned a lot easier as she took the time to explain terms and conditions ,pros and cons. See you soon, and if you need someone with experience to give truly good advice when it comes to cars than look no further. More

Great team I have to say from when we walked into the dealer the salesman Dominic treated uslike we were part of the family we had a hard time choosing a car a j I have to say from when we walked into the dealer the salesman Dominic treated uslike we were part of the family we had a hard time choosing a car a jeep Cherokee but he guides us into the right directionand showed us many options his knowledge of all vehicles lead us to a perfect choice like to thank Dominic in the whole team for the great service More

Downsview Service Review I have been dealing with the Downsview Chrysler Service Center for more than 7 years, specifically dealing with Sandro Calzini. The service here has s I have been dealing with the Downsview Chrysler Service Center for more than 7 years, specifically dealing with Sandro Calzini. The service here has surpassed my expectations on many occasions and Sandro is the driving force the keeps me returning here time and time again. More

Great Sales People, awful Senior Service Manager. Had my car in for a oil change and had a recommended tire rotation done. Brought the car home and my husband noticed that same night that 3 of the r Had my car in for a oil change and had a recommended tire rotation done. Brought the car home and my husband noticed that same night that 3 of the rims were chipped and scratched. I called the dealership that night and returned the next day where I was told by Michael David that it was old damage. I told him that the car only has 7500 Kms, that my husband cleans those rims every few days and the damage happened at his shop. He insisted it was old damage, so I asked to speak to the service manager Ed ( nice man) . He had Micheal take pictures of the rims and a agreement was made to change them at no cost. Today when I went to pickup my car after the rims had been changed , I first looked at the rims before going into to see Michael. I told Michael that everything looked good and he replied "well let's look together I don't want you going home and then calling tonight saying your husband found more damage." Then as I was taking my leave I said "see you in six months" and he said " is that a threat or promise" . I did not appreciate his flippery and rudeness. Unless it is something under warranty I won't be going here again first of all the rims should not have been damaged and Michael could have handled it in more professional manner. Besides this, on another occasion I was told by one of their own machenics , why would I buy a Chysler as they are not well made and that he would never buy one. With this kind of attitude is there any wonder that damage was made at this shop. More

Pleasure to deal with!!! Richard and Hernan were friendly and extremely knowledgeable about there products. Came from Sarnia and bought/received car same day. Fair trade. A re Richard and Hernan were friendly and extremely knowledgeable about there products. Came from Sarnia and bought/received car same day. Fair trade. A real enjoyable experience. More

How buying a car can become a chat over an espresso Car dealers by and large don't have a good reputation. They are described variously as "slick", "gearheads" or even "sleazeballs". You will change yo Car dealers by and large don't have a good reputation. They are described variously as "slick", "gearheads" or even "sleazeballs". You will change your opinion, when you meet Domenic. With him, buying a car is more like a good meal - has its rituals, it's never rushed (how does he manage to get his sales numbers, I will never know) and ends with a cup of espresso. Next: I need to challenge my sister's fear of dealers. She really needs a new car More

Exceptional experience Domenic Bertucci and John Guppy are AWESOME at what they do! I brought my mother in law in to this dealership to buy her a new car. Our family and fri Domenic Bertucci and John Guppy are AWESOME at what they do! I brought my mother in law in to this dealership to buy her a new car. Our family and friends have a history of buying our cars from these gentlemen because of their exceptional service and a trusting relationship. They went above and beyond making the transaction quite pleasant. Without hesitation, they pulled the doors of the showroom open and maneuvered the Jeep Compass out immediately for my mother in law to test drive. She loved it and bought it on the spot with a great price point. The paperwork was easy, the explanations were thorough, the preparation of the vehicle was speedy and the followup communication was incredible. They really made it feel like home, treating us just wonderful. Great great guys! Thank you for everything. More