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Downsview Chrysler Ltd

Toronto, ON

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1,090 Reviews

199 Rimrock Rd

Toronto, ON

M3J 3C6

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1,090 Reviews of Downsview Chrysler Ltd

November 05, 2018

Poor Customer Service - Rude Staff Went in to purchase parts for a fiat 500. Was treated very bad. I had previously purchased this same part last month for a different fiat 500 from sam More

by ens123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Simon Arthur, Shehan Sallay, Willard Morrow, Kevin Adjei, Charles Tait
Nov 09, 2018 -

Downsview Chrysler Ltd responded

Hello Ens123, We're sorry to read that you were displeased with your experience with our Parts Department. Unfortunately, there is a strict policy when it comes to cutting keys for vehicles...for obvious reasons. We understand that you were trying to process a repossession of a vehicle for a leasing company, however, we cannot cut a key for someone that does not have proper documentation to show they are the owner of a vehicle before we cut a key. Even though you have an invoice showing that you purchased a key from us in the past (with the correct documentation for that key), it does not mean that you can then have other keys cut without the documentation for those keys. We can assure you that this has nothing to with profiling, and only to do with the Chrysler Canada policy when it comes to cutting keys - if you can't show that you own the vehicle, we cannot provide you with a replacement key. If you require further explanation of the Chrysler Canada policy on this matter, please feel free to call us and we would be glad to explain it further.

November 04, 2018

Great Customer Service Visiting the downsview Chrysler was such a great experience. Mr Masoud helped me with my purchase of a new RAM1500. He was so polite and very informa More

by Kesh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eli Tamam, Masoud Asghari
October 29, 2018

Excellent service My wife and I are very pleased with the service we received here from Dmtryo when we were shopping for a Jeep. He was very friendly and talkative and More

by Newfie2002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dmytro Vitvytskyi
October 24, 2018

awesome experience he provide everthing that i need and every question he answered nice it was a great day and i was so happy for my new RAM More

by Chureyes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Baptista, Ben Kepecs, Adham Aldawaimeh
October 22, 2018

one of my bests in life it was indeed a memorable experience knowing payam and he helped us a lot having our first car in Canada. it was one of the bests experiences of my li More

by Allan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tulay, Carlos Baptista, Eli Tamam, Andrew Helmy, Payam Torfehgoo
October 18, 2018

thank you Payam I went to there to fix my car and I had to pay $3000 just for fix it. payam suggested to change to new.I did. thank God More

by Carlos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Baptista, Eli Tamam, Payam Torfehgoo
October 14, 2018

Domenic and his stellar professionalism! If you are thinking about buying a new car I STRONGLY recommend you to talk to Domenic at Downsview Chrysler Ltd. He is totally transparent to info More

by Leo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Domenic Bertucci
October 13, 2018

The coolest dealer ever! We bought our dream car and also found a good friend! Payam is so friendy! We laughted so much over his jokes in our visits! He finally found our dr More

by Marina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Kepecs, Carlos Baptista, Eli Tamam, Masoud Asghari, Payam Torfehgoo
October 11, 2018

Good location Good dealership very friendly person sale agent and staff especially malek he is friendly and good agent especially the finance and manager I recommen More

by DD415
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Masoud Asghari, Simon Arthur, John DelTatto, AJ Nagra, Malek Dabbouseh
October 10, 2018

Great customer service thank you to Domenic Bertucci At Downsview. He is a great guy, very helpful and provided us with such great service! We look forward in dealing with h More

by Ida
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Domenic Bertucci
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