Donnelly Mitsubishi

Gave me an appointment for oil change as early as possible. Were pleasant to deal with. possible. Were pleasant to deal with. More

Check engine light came on - why? Donnelly quickly found out the minor issue and fixed it under anti-pollution part of the warranty for free. The actual problem originated with KIa, who had previously prov out the minor issue and fixed it under anti-pollution part of the warranty for free. The actual problem originated with KIa, who had previously provided a poor quality or undersized O-ring for the auxiliary evap. canister. More

Donnelly Kia, as always a pleasure to deal with. This is an honest and trustworthy dealership that operates with integrity. They really came through, highly recommended! an honest and trustworthy dealership that operates with integrity. They really came through, highly recommended! More

I entrusted the service for my vehicles to this dealership for many years. Their service, parts personnel and technicians are knowledgeble and curteous. The repairs are of good quality with clear f dealership for many years. Their service, parts personnel and technicians are knowledgeble and curteous. The repairs are of good quality with clear feed-back about vehicle's technical status. Considering that Mitsubishi vehicles are also very reliable, that adds to a good experience overall. More

I always take my kia here for service! My oil change was done in 40 minutes and they were very easy to ask questions to. done in 40 minutes and they were very easy to ask questions to. More

Every courtesy and kept me up to date with appointment status. Recommended services but No pressure to perform services during current visit. Easy drop off and pick up. status. Recommended services but No pressure to perform services during current visit. Easy drop off and pick up. More

I was very disappointed and frustrated with the service. I had safety recall work that needed to be done. I received notification in May, but every time I called to get the work done I was told the part was I had safety recall work that needed to be done. I received notification in May, but every time I called to get the work done I was told the part wasn’t in yet. Two appointments were canceled the day before because they said they didn’t have the part. They made another tentative appointment for mid-August. I finally went in to the dealership on July 21st and explained that I have been waiting to get my car repaired and was going out of town the following weekend and needed a safe car to drive. I inquired about a loaner or what they could do to help me. The gentleman I was speaking to talked to someone in service and shortly after I was told that they had the part and could get the work done within the hour. This was totally frustrating and upsetting since for months I was told they didn’t have the part and everything was backed up because of covid. While all along they had the part in, but for whatever reason kept canceling on me. More

Staff always friendly and very pleasant to deal with. Car in and out at allotted time. Shop is clean and during COVID, proper distancing and cleaning measures followed. Car in and out at allotted time. Shop is clean and during COVID, proper distancing and cleaning measures followed. More

Friendly, professional one on one service. Price is competitive and communication is up to the minute. Nice waiting lounge for customers, with complimentary snacks and beverages. Darryl runs a tight sh competitive and communication is up to the minute. Nice waiting lounge for customers, with complimentary snacks and beverages. Darryl runs a tight ship in the service department. More

Did not advise the consumer properly with respect to warranty service as we dropped the car off anticipating the parts would be ordered and the maintenance finished that day. However, the initial appoin warranty service as we dropped the car off anticipating the parts would be ordered and the maintenance finished that day. However, the initial appointment was to assess the work required and order parts therefore we were without the vehicle for 2 full days. More