Please allow us to start with, "Why is it that most of the reviews that people write end up being negative". Where are all the good reviews. Truth be known that when people have a good experience they seldom write it up. Well we are going for it! Donnelly Ford Lincoln has got to be the most customer service orientated dealer that we have seen in a long time. The first question that our representative, ELIAS KIWAN asked was, may I offer you a beverage! Amazing. Elias made us feel very comfortable as he tailored the visit to OUR needs, not theirs. We told him our plans and he immediately got to work. Elias is a very friendly, family oriented gentlemen who never pushed, poked or made us feel like he was in a rush. The dealership is immaculate and very well stocked. If they don't have what your looking for, wait a few days. It will be there! We were treated very respectfully and we will most certainly be back when the car buying itch comes back. ELIAS, we thank you for your dedication to our purchase. You are the right man doing the right job. Your honesty and integrity were very greatly appreciated. If you're looking for the good, knowledgeable representative when buying a Ford or Lincoln Product, look no further than Donnelly's - ELIAS KIWAN.. As for the Dealership, the little guy on the street says, "Keep up the good Work".