Don Valley Volkswagen

eGolf 2018 I bought a 2018 eGolf at Don Valley Volkswagen; the overall experience was excellent. Kent, Pieter and Ron helped me through the process. The staff at I bought a 2018 eGolf at Don Valley Volkswagen; the overall experience was excellent. Kent, Pieter and Ron helped me through the process. The staff at Don Valley Volkswagen treated me with professionalism and diligence at all times. When I took delivery of my new car, the vehicle was impeccable. More

Smooth Sportwagon Purchase I am not the easiest sale. Sorry, I know that. My wife says I never make up my mind.... But James Teluwo spent a whole afternoon with me and showe I am not the easiest sale. Sorry, I know that. My wife says I never make up my mind.... But James Teluwo spent a whole afternoon with me and showed no frustration with my extra test drive or lengthy feature testing. I was also able to leave without any crazy sales pressure (just the amount needed as it turns out), until I was ready. I had a lengthy drive to the dealership and everything was looked after for me when I got there, including the change that I had requested. Edison was very patient with me with the roll out and even went so far as to change an important detail for me after all the docs had already been completed. Sorry you missed your meeting! Really happy guys !!! Peter W More

Superior Service I bought a 2018 VW Golf Sportwagen. Kent Zhang and Edison Minoza were fantastic. Kent gave us a full tour of the car. He was able to bring the deal to I bought a 2018 VW Golf Sportwagen. Kent Zhang and Edison Minoza were fantastic. Kent gave us a full tour of the car. He was able to bring the deal together in less than a week, and was really responsive to all of our questions. The car has been amazing so far. My wife and I are very happy we dealt with Don Valley Volkswagen! More

Excellent Service I highly recommend Don Valley VW. The staff was friendly and attentive to make sure my needs were met. I met and dealt with Syrxus Bahadoran and i w I highly recommend Don Valley VW. The staff was friendly and attentive to make sure my needs were met. I met and dealt with Syrxus Bahadoran and i will say he delivered above and beyond. Very professional, easy to talk to, listened and attended to my my request and made sure my preference is met. I recently bought a Beatle...i was very specific with colour preference, exterior and interior. He was patient and he worked with me and I am a happy satisfied customer. I was impressed with his knowledge of the product for sale. His easy in his approach, no pressure from him for me to make an immediate decision. I will say when he invited me down I went to look but when he was finished I made a purchase. Now I am happy with my purchase and would recommend this dealership. Hope from Ajax More

"Excellent Customer Service" -Dave and David Hamilton We bought VW Jetta 2012 at Don Valley VW. Kent Zhang provided excellent customer service. He was warmth, fun to talk to , professional and confi We bought VW Jetta 2012 at Don Valley VW. Kent Zhang provided excellent customer service. He was warmth, fun to talk to , professional and confidence. He guided us through the process and answered any and all my questions. He was very patient with us. More

Very good SUV and very good Service! We bought our VW Atlas2018 at Don Valley VW. Kent Zhang is a excellent sales representative . He exudes warmth, professionalism and confidence. He gu We bought our VW Atlas2018 at Don Valley VW. Kent Zhang is a excellent sales representative . He exudes warmth, professionalism and confidence. He guided me through the process and answered any and all my questions. He was very patient and made sure I left understanding everything about the vehicle . I will be recommending him to everyone I know. After my purchased, he followed up to ensure that I was comfortable. It was a pleasure dealing with you Kent ! Thank you Kent for all your help completing the process! More

Bad customer service I tried reaching out to this dealership to look into prices for a few cars, i was sent through a few different people and finally got a response from I tried reaching out to this dealership to look into prices for a few cars, i was sent through a few different people and finally got a response from a sales agent. Once they responded, they said unless i am serious they can't send me any prices or quotes. The sales agent was not helpful at all and was very rude, and did not care about the customer or his sale. More

Great service experience Last Friday I had to have my car towed to the Don Valley dealership due to debris on the road (a hook) becoming lodged in my tyre. Richard Yeung wa Last Friday I had to have my car towed to the Don Valley dealership due to debris on the road (a hook) becoming lodged in my tyre. Richard Yeung was extremely helpful, constructive and a pleasure to deal with. He turned an unnerving event into a positive experience. Thanks Richard! More

New Purchase Britney Rogers was amazing helping us purchase our new Atlas. Providing all the information we needed, and making the experience very enjoyable at the Britney Rogers was amazing helping us purchase our new Atlas. Providing all the information we needed, and making the experience very enjoyable at the same time. A wonderful person to deal with, and always a smile on her face. Adam Bene helped us get familiar with our new vehicle. He was very knowledgeable, and easy to get along with. More

Sales Experience Syrxus (Cyrus) Bahador was so great! We had a very negative experience at a different VW dealership and Syrxus was just so kind, patient and helpful. Syrxus (Cyrus) Bahador was so great! We had a very negative experience at a different VW dealership and Syrxus was just so kind, patient and helpful. Lots of knowledge, friendly, and helpful! Redeemed VW salemanship in my eyes! More