Don Valley Volkswagen

James was knowledge and extremely helpful. I recieved great service each time I am in Don Valley VW. I would definitely recommend this dealership to others! great service each time I am in Don Valley VW. I would definitely recommend this dealership to others! More

our car buying experience with this dealership was the best car buying experience ever! the staff there were very informative and friendly. we would recommend them to our family and friends. best car buying experience ever! the staff there were very informative and friendly. we would recommend them to our family and friends. More

I just bought a brand new Volkswagen Jetta TDI and I could not be happier! Within minutes of walking into the dealership Emil came over and introduced himself, right from the start Emil was honest, genu could not be happier! Within minutes of walking into the dealership Emil came over and introduced himself, right from the start Emil was honest, genuine and friendly. I went in already knowing what I wanted and had been shopping around for about six months. I had been to five different dealerships and each experience left me feeling pressured and unsure. After about 20 minutes with Emil, I was ready to purchase and was very happy with the number we agreed on. He understood my need to stay on budget and even found me a rebate that none of the other dealers had mentioned. Emil arranged the delivery for me and even offered to pick me up from work when the car was ready. He went through the inspection process with me and made sure that I felt comfortable before leaving the dealership. I will be recommending Emil to friends and family for many years to come. More

My wife was looking for a new Golf to replace here old one. Don Valley VW offered a great price and followed up with an easy transaction. one. Don Valley VW offered a great price and followed up with an easy transaction. More

Well have to say that this dearlership was recommened to me by a friend of mind who could not say enough about the friendliness, and professionalism that she experienced at this dealership. I had to see fo me by a friend of mind who could not say enough about the friendliness, and professionalism that she experienced at this dealership. I had to see for myself what she was raveing about. Must say they have to be great or I would not have driven all the way from my home in Brampton to get my new 2013 Jetta there. Emil was a gem to work with, absolutely professional, however still made me feel very comfortable and not like your typical sales person......you know the type, very pushy and arogant because I am a women. He was very open, honest and sincere.not just on the prowel for a sale. Emil took his time with me and answered all my questions.....even the stupid ones and did not make me feel bad for asking.. I will and already have recommended this dealership to a couple of other people so far. Thank you for looking after me so well. Oh ps Your financial man that I worked with also Igor is just another compliment to the dealership. Sincerely Janet Wright More

Having purchased my vehicle at another dealership and not happy at all with the work they performed and lack of willing to listen to my complaints correctly I decided to visit Don Valley Volkswagen. Richa happy at all with the work they performed and lack of willing to listen to my complaints correctly I decided to visit Don Valley Volkswagen. Richard listened to all of my issues I was having with my vehicle and sure enough they found all my problems and fixed them on my first visit's without having to return to have the problem dealt with again and again. Aside from waiting for parts for a vehicle which is at no fault to any dealer. Having said that they do have a very large inventory of parts so chances are they can get it repaired on the first day. Other dealers I have visited have always ignored my problems with my car and low and behold first visit these problems I had were confirmed and fixed! I will continue to use Don valley volkswagen and Richard to service my vehicle and recommend him and the dealer to others. More

Chloe was very honest and friendly right from the initial meeting. We were pleased with the overall experience, her customer service, her knowledge the vehicle and it's history. She assured us we were gettin meeting. We were pleased with the overall experience, her customer service, her knowledge the vehicle and it's history. She assured us we were getting a great car and that VW Eglinton stands behind the quality of the cars they sell both used and new 100% of the time. She went above and beyond to get a rust spot completely fixed (before we took posession) and instead of cheap material mats she was able to gift us with plastic durable VW quality mats. We appreciated that extra bit of care and effort she made. Keep up the great work Chloe! More

We found Daniel to be most helpful and considerate....he answered all our questions and went to a lot of trouble to make sure that my husband Dan and I were aware not only of the excellence of the 2013 Jett answered all our questions and went to a lot of trouble to make sure that my husband Dan and I were aware not only of the excellence of the 2013 Jetta that we purchased but also walked us through the paperwork explaining everything to us, and making sure that we understood all the details. He was most patient in answering our questions which meant a lot as this is our 3rd Jetta and our first brand new one so it was a major purchase for us. He was courteous and made sure that we understood how to us all the controls (especially new features that our older 1999 Jetta did not have. He left us his card and urged us to call him at anytime if he could assist us in anyway if something came up re: our new car that we needed advice/help with. We were most impressed. Sincerely, Ruth Irwin More

great customer service! filtered their inventory very quickly to narrow my options down to four cars... all were ready to test drive that same day. saved me a lot of time by focusing only on what met my quickly to narrow my options down to four cars... all were ready to test drive that same day. saved me a lot of time by focusing only on what met my needs. More

We met with Emil over the Christmas holidays and he was a true pleasure to work with! He picked us up at home, and let me and my wife take turns driving back to the office. We went into his office and chatte true pleasure to work with! He picked us up at home, and let me and my wife take turns driving back to the office. We went into his office and chatted for a bit about what we were looking for and explained some options and ways to go. There was no pressure at all, and Emil was also happy to answer any questions and help make suggestions. After deciding on what we wanted, Emil helped us find what was in the system and did a fantastic job getting it super-quick! He was in contact communication with us and always available (as I found out after, he was returning my emails from his vacation! Truly above and beyond the call of duty!). Emil was an absolute pleasure to work with. He is very honest and a truly good guy! More