Don Valley North Toyota

Motor miss firing Today I had entered my truck for a motor misfiring problem. The shop foreman road tested the truck with me and started the diagnosis during the test d Today I had entered my truck for a motor misfiring problem. The shop foreman road tested the truck with me and started the diagnosis during the test drive. We both thought that the problem was transmission related but after they did some testing they found it was a cracked spark plug. They could have easily ran the billable hours up on this repair but instead replace the plug shock my hand and I was on my way. More

Stay away Long list of issue, they try to rectify with a band aid. Scratches promised to be repaired and resurface weeks later, undercoating peeling do to be Long list of issue, they try to rectify with a band aid. Scratches promised to be repaired and resurface weeks later, undercoating peeling do to being applied incorrectly on a muddy under carriage, they reapplied 2 more times and blamed washing was the cause. The truck had a clean car fax but tailgate and front bumper poorly painted which led to peeling.(manager Jason Coghlan claimes "he doesn't need to disclose")Annual sticker placed on wrong plate. There were other issues on delivery, mismatched and incorrect car mats, wobbling fog lights, truck is a 2013 and came with questionable tires from 2010. Rims over torqued (watched rim and tire mechanic struggle to remove). Mouldy smell when fan is turned on ( sales man Hameed suggested I buy my own ). Keep in mind the suprises have popped up within 3 months and less than 4500 km after perchase. A filthy loaner truck was given but with the poor quality repairs it was substandard. Extremely disappointed, I feel like I've been had. This is my first Toyota and the tundra mechanically is a superior truck but the employees/service at Don Valley North Toyota have no pride nor do they seem to care about their products. More

Service Don Valley is my only choice of exceptional service. Problems are identified, explanation is comprehensive and clear, and price is spot on. Car runs l Don Valley is my only choice of exceptional service. Problems are identified, explanation is comprehensive and clear, and price is spot on. Car runs like new once again which pleases me tremendously. Billy is the best advisor I have had over 30 years with DVNT. Sienna high mileage. Ryk More

Excellent service I purchased a new Corolla this month and I was much satisfied with the level of service and the product knowledge provided by their associates and I I purchased a new Corolla this month and I was much satisfied with the level of service and the product knowledge provided by their associates and I would recommend their services to anyone intending to buy a new / used Toyota. More

Service Don Valley North Toyota is my best experience!!! I was very unhappy getting service for my car in Richmond Hill Toyota and Maple Toyota, it was VERY Don Valley North Toyota is my best experience!!! I was very unhappy getting service for my car in Richmond Hill Toyota and Maple Toyota, it was VERY POOR service. My friends recommended me Don Valley North Toyota and I was VERY Happy from the beginning! Now I always getting service for my car here and I am satisfied on 100%. Very good dealership and service!!! Thank you DVNT !!! Alexei Mo More

SATISFIED CUSTOMER On the 14th of Nov., my wife and I came into DVNT via the Personal Invitation received in the mail. We had previously purchased 2 new vehicles with y On the 14th of Nov., my wife and I came into DVNT via the Personal Invitation received in the mail. We had previously purchased 2 new vehicles with your now used car sales manager Jason Coughlin. As he was not available we were introduced to Joe Zhuo. Joe was a very enthusiastic salesman who made us completely comfortable, offered us beverages and when we explained what vehicle we were interested in let us take one for a test drive. He was able to answer our questions and concerns without hesitation. My wife and I were more than pleased with the way he handled the entire deal If we ever decide to buy a replacement for our Camry we would not hesitate to call on Joe. More

No one cares Left my 2014 Wheelchair Accessible Vehicle for repair, took 8 days to get done. Called many times, no response at all. I need this vehicle to transpo Left my 2014 Wheelchair Accessible Vehicle for repair, took 8 days to get done. Called many times, no response at all. I need this vehicle to transport a disabled family member. 8 days without this wheelchair accessible van, could you imagine the hardship I faced during that 8 days!? More

Toyota Loyalty October 2015 - After a distressful situation with our old Toyota Corolla (2005), we were guided by Josh Kong, who we have known previously from the se October 2015 - After a distressful situation with our old Toyota Corolla (2005), we were guided by Josh Kong, who we have known previously from the service department with good advice. Josh was extremely helpful and took the time to think what the best would be for us. He then introduced us to Catherine Lau (Sales). Catherine left a wonderful impression on us with her caring attitude and her smiling face. She helped us navigate what the best option for us would be and took the time explaining all the steps to secure a lease. We are very happy with our leased 2016 Corolla. She is a great asset to Toyota but more importantly to its customers. Thank you! More

Worst Possible Service Waited over 1 month for a call back for a NAVI part on order. Complained to Marlon Lopez, Guest Services Manager and he took over my file - "please gi Waited over 1 month for a call back for a NAVI part on order. Complained to Marlon Lopez, Guest Services Manager and he took over my file - "please give us one more chance". Unfortunately, I agreed and took the car in for service. Not only did I have to call to see if it was ready but when I got the car home, I discovered the new NAVI system did not work. Sergio D was the Advisor. Doesn't this dealer "test drive" their service work? A total waste of my time! I will never again return to this dealer!! More

Highly recommended Had an oil change for my Rav4, i was pleasantly greeted and shown where to go next. I was in and out in less than an hour on a saturday afternoon. Che Had an oil change for my Rav4, i was pleasantly greeted and shown where to go next. I was in and out in less than an hour on a saturday afternoon. Cheers More