Don Valley North Lexus

You Lead the way to a great experience! After reading some of the negative reviews posted. I must say my experience was very good. I have owned several Lexus vehicles. I have been to other d After reading some of the negative reviews posted. I must say my experience was very good. I have owned several Lexus vehicles. I have been to other dealerships. It was not a good experience to say the least. My sales rep at DVN was not pushy and I did feel supported. I felt the rep listened to my needs. I did not feel like it was a shady deal for just getting rid of a 2016 model. The financial department was professional and the sales manager very attentive. Of course I know in the dealership world it can be rather challenging as I have experienced in the past. You have to know what you want and have the confidence before you go. You lead the way!!! More

Worst place for anything Lexus related Convinced my immigrant parents who had a language barrier to purchase $6,000 warranty plan that didn’t cover anything when we bought the car in. Car w Convinced my immigrant parents who had a language barrier to purchase $6,000 warranty plan that didn’t cover anything when we bought the car in. Car was making noises, brought it in, didn’t do anything about it, continued to make noises even though it was new. Windshield wipers stopped working but apparently wasn’t covered by the warranty either. Stopped working as in it stopped automatically moving. Told me they had to buy new parts, new “linkage” for the blades to move again. Went to a family owned mechanic shop, they said it just fell out of place, lift it back up, screwed it back on and worked perfectly fine, charged $10. I thought Lexus wouldn’t lie with their mechanical work because they are such a big company but they still did. Never go here. Run far far away. Wouldn’t recommend them to ANYONE I know. More

great experience nice to meet Dan Jian, and introduce details and advise us to different models of NX200T, so we can make decision with confidence, even make me feel l nice to meet Dan Jian, and introduce details and advise us to different models of NX200T, so we can make decision with confidence, even make me feel like I would be experience the same when we ahve our car to do the service. Keep it up More

100% satisfactions Love the salesperson - Chadwick Law is the best. The best car salesperson I have ever met. For I would recommend to all my friends and families. Love the salesperson - Chadwick Law is the best. The best car salesperson I have ever met. For I would recommend to all my friends and families. More

Eric Yoon, the WORST sales Very disappointing. Eric doesn't know how to treat clients. He refuses to provide receipt for deposit returns and treats customers like xxxx. He even Very disappointing. Eric doesn't know how to treat clients. He refuses to provide receipt for deposit returns and treats customers like xxxx. He even spazzed at us telling him to stop calling him and to contact head office. Unbelievable. More

patient the saleman is very patient to explain the feature of the vehicle. Also show me how to operate each feature. She is very knowledgeable person. the saleman is very patient to explain the feature of the vehicle. Also show me how to operate each feature. She is very knowledgeable person. More

I was very impressed with your Salesman - Myong the dealership seemed very First Class. Impressed with the Sales Rep. - Myong. I will definately recommend the Sales Rep. Myong and bring my car fo the dealership seemed very First Class. Impressed with the Sales Rep. - Myong. I will definately recommend the Sales Rep. Myong and bring my car for service. More

Great Deal Nice sale person and good deal. Lexus would be a real eco-luxury one that is low maintenance like Toyota and high Q like luxury Cars. Nice sale person and good deal. Lexus would be a real eco-luxury one that is low maintenance like Toyota and high Q like luxury Cars. More

simple rip off on your regular oil change i am telling everyone dont go there, I went there your oil change and I got ripped off again for unnessary charges for which I never asked for and the i am telling everyone dont go there, I went there your oil change and I got ripped off again for unnessary charges for which I never asked for and they did not even tell me what are they going to do and how much they will charge me? Just went for oil change and a noise which was coming from front end , they did not fix the issue and end up paying $560 still noise is coming out of front end More

Excellent service from sales person Exceptional sales representaive. Very knowledgable was very informative and patient, always answered question. Never presured use to buy. Its my first Exceptional sales representaive. Very knowledgable was very informative and patient, always answered question. Never presured use to buy. Its my first time buying a lexus and after the service I received it will not be my last. Will definstly recomend friends and family More