Docksteader Subaru

Normally I don’t like car dealers at all; they come right after politicians and insurance agents for me. But this car dealership is different in a very positive way. I wanna mention particularly Tiffany who after politicians and insurance agents for me. But this car dealership is different in a very positive way. I wanna mention particularly Tiffany who was such a pleasure to deal with. She did an outstanding job and welcomed me and my Son. Her knowledge is spot on and the service at Docksteader Subaru is excellent. We are very happy with our new Subaru Forester. More

Our buying experience was fantastic. A special mention of Tiffany Kwiatkowski who helped us with making a choice. She also continues to see that we get the right an timely service Tiffany Kwiatkowski who helped us with making a choice. She also continues to see that we get the right an timely service More

We have dealt with Docksteader Volvo and Subaru for many years and always felt we have been treated fairly and honestly with an engaging sales staff. We have told friends about our good experiences with th years and always felt we have been treated fairly and honestly with an engaging sales staff. We have told friends about our good experiences with the firm. More

Tiffany made the experience of test driving and buying the car very pleasant and stress free. She provided the information we needed very clearly and answered our questions patiently. Ted was also very he the car very pleasant and stress free. She provided the information we needed very clearly and answered our questions patiently. Ted was also very helpful showing us the features of the car. Even weeks after we drove our car home, they promptly answered our questions about the car. Very good service! More

Knowledgeable staff and detailed customer service, Docksteader Subaru have gained a customer for life. They made me feel very welcome. Took time to answer all my questions. Have excellent communicatio Docksteader Subaru have gained a customer for life. They made me feel very welcome. Took time to answer all my questions. Have excellent communication throughout the whole process as my Crosstrek was shipped from Japan. More

First Class, Honest sales and service.My wife purchased First Class, Honest sales and service. My wife purchased a certified used Toyota Matrix from here. We received a very friendly, honest service from t First Class, Honest sales and service. My wife purchased a certified used Toyota Matrix from here. We received a very friendly, honest service from this dealership specially Tiffany - she is great. We got a faulty alternator after about 2 months and they changed it with an OEM one with no question. I do recommend Docksteader Subaru. More

A service department that actually cares To both Glen (technician) and Jim (service advisor) - you guys are rockstars!! Thank you for both resolving the issue with the brand new Crosstrek I b To both Glen (technician) and Jim (service advisor) - you guys are rockstars!! Thank you for both resolving the issue with the brand new Crosstrek I bought from another dealership which they couldn't resolve at all (hint hint *Richmond). You took the time to make sure the car was properly diagnosed and you made sure the issue was completely resolved. I saw the service notes and WOW! the due diligence you took to ensure the car was tested was truly worth noting. Thank you again - you both deserve all the praise. - Antonio (the crosstrek steering rack guy) :) More

Great Experience and 2019 Forrester! Living on a Gulf Island creates some challenges when searching for a new vehicle. Arranging a deal from afar could be a problem, but my experience wa Living on a Gulf Island creates some challenges when searching for a new vehicle. Arranging a deal from afar could be a problem, but my experience was anything but. I appreciated Tiffany's video of my vehicle and especially the organized and punctual transaction meeting. Tiffany and Joyce Shi were beyond excellent, deserving a 6 or 7-star rating, out of 5! They were friendly, very knowledgeable, efficient, and a pleasure to deal with. Without hesitation, I can strongly recommend them. More

Very Poor New Car Buying Experience I bought a new Subaru from this dealership and had a very poor experience. After many faults in the entertainment unit of my new car plus issues of th I bought a new Subaru from this dealership and had a very poor experience. After many faults in the entertainment unit of my new car plus issues of the dealership damaging my door and also a recall for the vehicle which left me out of pocket. This was a new car but felt like I bought it used. The dealership has been unhelpful and unsupportive and does not stand behind their vehicles. I would highly recommend going somewhere else to buy your car. Even after speaking to the GM, he only cares about money and does not understand customer service More