Dixie Toyota

dishonest Just bought a Rav 4 that was missing a panel by the license plate. They had already tried to give it to us missing a head rest. They then tried to b Just bought a Rav 4 that was missing a panel by the license plate. They had already tried to give it to us missing a head rest. They then tried to blame us saying theres damage done to the car. Its a ridiculous statement, as there is no damage except for a square missing on the front. When we complained about the smell and the state of the car, they said it gets top notch service. It was sprayed with a male cologne that took days to get out of the car. When we originally inquired about a family employee discount, they made us wait an hour before somebody made up costs that we would have to incur. They lied to say it was going to cost us the same as a used one so they could get the sale. They were rude, dishonest and for no reason. By far the worst sales experience I ever had and I've bought many cars. Now we are fighting for the missing parts and they said sorry bye. Sales contact was Paul Khatabi. He called my wife instead of me to tell me this. More

They walked away from a contract On Sept.10th 2019 I purchased a 2019 Tundra from Ivan oorloff, signed a contract gave him a deposit. All I had to do was pick between three colors o On Sept.10th 2019 I purchased a 2019 Tundra from Ivan oorloff, signed a contract gave him a deposit. All I had to do was pick between three colors of choice the next day. He never called so on the 12th I called him in the afternoon, he was not very friendly saying he'd call me on the 13th. Around 6 of the 22th he called me and said he couldn't do the deal. I stated we have a contract, his response was that's your problem. I asked to speak to his supervisor, he said it's my day off I'm not contacting him. Just before hanging up he said his name is David xxxxxx he'll be in Saturday and hung up. Is this normal business practise?? Is this what DIXIE TOYOTA is all about. IS THIS WHAT TOYOTA CANADA stands for. More

Great service at lease end return from Ivan Oorloff! I have leased Toyota vehicles for many years, but this was the first time I was returning a second leased vehicle at lease end without taking another, I have leased Toyota vehicles for many years, but this was the first time I was returning a second leased vehicle at lease end without taking another, so I was expecting a hassle. Not only that, I had some significant door damage. Much to my surprise, Ivan Oorloff, the Lease Manager, led me through the relatively painless process to settle up in a fair and open manner. I was in and out in an hour. Very personable and courteous with great customer service skills. Highly recommended! More

Liars Service advisor told me that tax is included in estimate but on completion when I went to cashier she told me you have to pay for the tax because you Service advisor told me that tax is included in estimate but on completion when I went to cashier she told me you have to pay for the tax because you signed when I approach the advisor he said I Did not said. More

Excellent experience with George today George met us with a nice smile and answered all our questions. He prepared all the documents very fast, explained all the procedures with financing George met us with a nice smile and answered all our questions. He prepared all the documents very fast, explained all the procedures with financing our car, and offered us a great service. Thank you for your professionalism and support George! Thank you to Steve Sandrin and David xxxxxx for an outstanding service of your emloyee. We knew that this place was great, but it is even better with people like George. More

This dealership is a scam Had an AC checked, they called me back after 1 hr to tell me there is an oring leak, replaced it for 494 $ 1 hr later they called me back to tel me Had an AC checked, they called me back after 1 hr to tell me there is an oring leak, replaced it for 494 $ 1 hr later they called me back to tel me to replace the low pressure line from front to the back evaporator for 1600 $ I did not authorize them to do the work. Picked up the car and they lied to me that they did not changed the oring!!!! Just figured out today that they did change the oring, and the line is not leaking. The service dept is killing Toyota reputation, keep in mind that this is my 4th Toyota, I already wrote to Toyota Canada about this dealership. More

Maykel kalta Mazen was a good sales man .he is so kind and helpful and I highly recommended for any one who wanna buy a car from Dixie Toyota Mazen was a good sales man .he is so kind and helpful and I highly recommended for any one who wanna buy a car from Dixie Toyota More

Service needs to be more organized I have schedule appointment to check suspension week ahead and when I came for appointment time I have to wait hour and half. Finally I gave up and t I have schedule appointment to check suspension week ahead and when I came for appointment time I have to wait hour and half. Finally I gave up and took my car back without service. Just lost time. I am not sure about quality of service because the way the organize their job. More

Ivan at Dixie Toyota provided me service that I have never seen from a car dealer before. Most sales people that I have dealt with have rushed me to buy and not give all t provided me service that I have never seen from a car dealer before. Most sales people that I have dealt with have rushed me to buy and not give all the details of pricing, warranty and other charges. Ivan was very patient with me in choosing the right car as I took my time in searching for the right car at the right price. He spent all his time until I found the a car, and he never pushed or rushed me to buy or lease. I decided to lease as the price and terms were good. He even gave me a ride to pick up my car. Thanks Ivan you’re the best. I will see you again when it’s time to trade in. More

Very easy transaction I am writing this review to share my experience with Dixie Toyota and the sales team there I bought within the last 3 years 5 cars for me and my fami I am writing this review to share my experience with Dixie Toyota and the sales team there I bought within the last 3 years 5 cars for me and my family members and to be honest I went before to 3 different dealers but I find the team there are very helpful and knowledgeable. They explained to me all my options and gave me the best advise according to my need I really recommend them to anyone looking for Toyota cars More