
Dilawri Dodge Chrysler Jeep Ram
Ottawa, ON
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549 Reviews of Dilawri Dodge Chrysler Jeep Ram
This is the second car I've bought from Mike Thomas and I couldn't be happier with the car and the whole buying experience. Mike is very friendly, knowledgeable and has a high standard of professionali and I couldn't be happier with the car and the whole buying experience. Mike is very friendly, knowledgeable and has a high standard of professionalism. He paid attention to my needs and wants, then found a car that satisfied both. He made me, as the client, feel that I was important and spent the time to see I got a car and price that was affordable for me. In the end, I received an amazing deal with all the accessories I wanted. I use to dread buying a new car, but now I have to say I enjoy the experience. This is because of Mike's friendly nature and his ever present sense of humour. I would recommend this dealership, but especially Mike to anyone looking to buy a new or used car. Thanks Mike! More
Thanks so much to Dan O Dumoulin for helping my wife and I purchase the perfect vehicle for us, 2014 Dodge Grand Caravan at a 2013 price. He was very friendly, knowledgeable and honest which made our visit I purchase the perfect vehicle for us, 2014 Dodge Grand Caravan at a 2013 price. He was very friendly, knowledgeable and honest which made our visit to Dilawri Chrysler very comforting. He answered all our questions and got us the Best deal out there. Dan O made this customer very happy and we would recommend him to other potential customers. More
Mike was very kind and considerate of my needs as a customer. He works in a professional manner and I would recommend getting his help to anyone looking for a good car. customer. He works in a professional manner and I would recommend getting his help to anyone looking for a good car. More
Dennis was great! It was my first time buying a vehicle and he was very helpful without being over the top. Every time I asked a question he got me the answer right away if he didn't already have the answ and he was very helpful without being over the top. Every time I asked a question he got me the answer right away if he didn't already have the answer. He didn't push me to commit - he simply gave me the time I needed to mull it over and decide for myself. He was very personable. Thanks so much Dennis! More
Ian was really great! I had just purchased my first vehicle (a Jeep!) 3 weeks ago and unbeknownst to me the soft top came installed under the hard top. I made an appointment to have the hard top remov vehicle (a Jeep!) 3 weeks ago and unbeknownst to me the soft top came installed under the hard top. I made an appointment to have the hard top removed, the soft top taken out (in order to store it for the winter) and have the hard top re-installed. Had I known this was how the jeep was going to come I would have had it removed before I even picked the jeep up as part of the 'deal'. Upon learning this, Ian went above and beyond and didn't charge me for this as the jeep was new. He was also super helpful when answering my questions. All in all, a pleasant experience. Thank you Ian! More
I found both sales people nice and good to deal with. Both were helpful, knowledgeable and showed genuine concern about "making the customer happy". Would recommend them to others :) Both were helpful, knowledgeable and showed genuine concern about "making the customer happy". Would recommend them to others :) More
Our experience with Dilawri, our Sales Associate (Dennis Lavictoire) and the Sales Manager were excellent. Another competing dealership told us that the price range Dilawri was offering was "impossible" and Lavictoire) and the Sales Manager were excellent. Another competing dealership told us that the price range Dilawri was offering was "impossible" and that it "must be a scam". It was not. Thank you! More
Barrie took care of my needs with 5 star attention and price. My service was on time as promised. He is an honest service manager. I have had my previous service done by Barrie and purchased a used Jeep i price. My service was on time as promised. He is an honest service manager. I have had my previous service done by Barrie and purchased a used Jeep in Montreal. I called and booked an appointment for a safety check that I was quite late in getting in for and he handled it without a hiccup. He also advised me to have an emission test done prior to arriving so I could get the registration done the same day as my safety check. I also threw in a 40,000 KM service appointment the previous owner missed, and he just smiled and said no problem, I then asked for an oil-change as well. He then offered me a special they were having that surprised the daylights out of me. I have happily told all my friends about how honest he is and dedicated to making sure that the service was done properly and on time. This is perhaps the most hard working person in the industry. This is the go to guy when you really need to be taken care of. More
Thanks so much for your help and information. Your great September sale prompted us to purchase on the spot. We will be enjoying our new vehicle as a family for many years to come and will be sure to return September sale prompted us to purchase on the spot. We will be enjoying our new vehicle as a family for many years to come and will be sure to return if we are in the market again... More
Every time we took our Jeep in for service Ian Woodcock welcomed us warmly and saw to it our vehicle was serviced promptly. Ian made sure we were comfortable while we waited for our vehicle. We found the d welcomed us warmly and saw to it our vehicle was serviced promptly. Ian made sure we were comfortable while we waited for our vehicle. We found the dealership very clean and comfortable. More