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Destination Toyota Burnaby

Burnaby, BC

4.6
169 Reviews

4451 Still Creek Drive

Burnaby, BC

V5C 3Y5

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169 Reviews of Destination Toyota Burnaby

February 10, 2024

I was very satisfied with the service on my BZ4X done at Destination Toyota. William helped me and was very helpful. More

by Ivan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William
Feb 12, 2024 -

Destination Toyota Burnaby responded

Thanks Ivan!

February 09, 2024

William was my service advisor and did a great job. He arranges my uber drop off and pick up and there were no delays. The service was done quickly and well. The carwash wasn't as good as I would have More

by Julio
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William
Feb 09, 2024 -

Destination Toyota Burnaby responded

Thank you for coming in Julio!

February 09, 2024

Destination Toyota always gives great service. My service advisor was friendly & helpful. Keep up the great work! More

by sisterburns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor
Feb 09, 2024 -

Destination Toyota Burnaby responded

Thanks for the kind words!

February 09, 2024

Burnaby destination is a very professional car service provider for routine service check. They are on time and efficient. The service advisors are very friendly and helpful. Though price is slightly high More

by Charlie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William
Feb 09, 2024 -

Destination Toyota Burnaby responded

Thanks for coming in Charlie.

February 09, 2024

William did excellent in the customer services. He was very helpful and can speak Cantonese. I felt good in verbal communication. More

by pictolai
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales Department, Mark Ting
Feb 09, 2024 -

Destination Toyota Burnaby responded

Thank you for taking the time to leave a review 😊

February 08, 2024

William my service advisor did a great job. He asked and explained to me what other options I would like. He phone me right away after my car was ready. I was happy and satisfied with the servi More

by Thirdy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William
Feb 09, 2024 -

Destination Toyota Burnaby responded

Thanks for the kind words about William!

February 05, 2024

Dorothy is my service advisor. Everything was done as what I have asked. And the job was done within their estimated time frame. More

by jadenwebd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dorothy Chee
Feb 05, 2024 -

Destination Toyota Burnaby responded

Thanks Jaden! We're glad to hear that everything went smoothly.

February 04, 2024

Great service from William at Burnaby location. I took my car in and he called me as soon it was serviced. I was happy with the experience. More

by Amanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William
Feb 05, 2024 -

Destination Toyota Burnaby responded

Thanks for the kind review Amanda!

February 02, 2024

Took car in for a recall related service. Service advisor Isabella was awesome, informed me of the expected timeframe, and called me when the car was completed earlier than expected, which wa More

by AS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isabella
Feb 02, 2024 -

Destination Toyota Burnaby responded

Thanks for taking the time to leave a review!

February 01, 2024

Previous review removed by customer on February 6, 2024. Hopefully this dealership returns to the exemplary standard it was before 2022. More

by Grant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales Department, Mark Ting
Feb 02, 2024 -

Destination Toyota Burnaby responded

Thank you for taking the time to share your valuable feedback with us. We're sorry to hear about your recent experience, and we genuinely appreciate your loyalty over the past six years. Your satisfaction is our top priority, and we would like to address your concerns directly. Please reach out to us at dtbservicefeedback@destinationauto.ca, so we can discuss your feedback in more detail and work towards resolving any issues. We value your relationship with us and look forward to the opportunity to improve your experience.

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