Back

Destination Toyota Burnaby

Burnaby, BC

3.9
161 Reviews

4451 Still Creek Drive

Burnaby, BC

V5C 3Y5

Directions

By Type

161 Reviews of Destination Toyota Burnaby

June 30, 2021

Thank you, Stephen and your team at Destination Toyota for the fantastic service! From management to Josh, who went over the new Prius Prime functions, their service was terrific. Very friendly and resp More

by kai613
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen and Josh, Sales Department
Jun 30, 2021 -

Destination Toyota Burnaby responded

That's wonderful! Thanks for sharing your experience. It means alot to the team :)

June 30, 2021

Maino was great to work with and really went above and beyond to secure our desired car and ensure top quality. He also kept us well informed along the way about timing and next steps. It was a pleasure w More

by lazo.michelle95
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sales Department
Jun 30, 2021 -

Destination Toyota Burnaby responded

That's very nice of you to share. It will put a smile on Maino's face! Thank yoy for choosing us :)

June 29, 2021

Went in for a new car. Had a very positive experience all the way down the line, from test drive, to price, to getting insurance and picking up the car. The more I think about things, the more I come to the More

by John
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John, Neo, Sales Department
Jun 29, 2021 -

Destination Toyota Burnaby responded

That is very nice of you to share. We appreciate you choosing us :) We will tell Neo you mentioned him!

June 29, 2021

I went in for the first car in my life, and the dealer, young, was kind and thoughtful. I was very happy with her service and satisfied with the experience at Destination Toyota More

by Younhee Lee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyung "Young" Cheon, Sales Department
Jun 29, 2021 -

Destination Toyota Burnaby responded

Thank you Younhee :) Young will be happy you mentioned her.

June 28, 2021

Friendly service from their knowledgeable advisors. They helped me spec my car up to exactly what I wanted and were honest through every step of the process. I wouldn’t hesitate to recommend them. More

by ish
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmine
Jun 28, 2021 -

Destination Toyota Burnaby responded

Thank you for choosing us :)

June 28, 2021

We recently purchased our third vehicle at Destination Toyota and we are consistently pleased at the amazing service and staff! We're from Surrey and have many Toyota dealerships closer to us but we've es More

by KCS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Pak, Omar, Chris Woo, Vanessa, Lina
Jun 28, 2021 -

Destination Toyota Burnaby responded

Thank you for the kind words! We really appreciate you taking the time to share :)

June 24, 2021

I was very happy with my experience at Destination Toyota. This is the 3rd Toyota I have bought from this dealership and every time my service has been better than the last. I was a rather demanding More

by catharine.crow
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sales Department
Jun 25, 2021 -

Destination Toyota Burnaby responded

Hi Catherine. We are loving your review and really appreciate the kind words. We're happy the team was able to get your car up to spec. Thanks for your patronage! It'll be our pleasure to assist you again when the time comes. If you have any questions between now and then, don't hesitate to get in touch with us.

June 24, 2021

Very good service from Neo, the lady in the financial department and the lady who explained the car to us. All three were knowledgeable, courteous and professional. More

by gideonstuhler
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neo, Sales Department
Jun 25, 2021 -

Destination Toyota Burnaby responded

We appreciate you taking the time to leave this review! On behalf of Neo and the entire team here at Destination Toyota Burnaby, thank you for your support.

June 21, 2021

Toyota distination is the most disgusting Toyota dealer I Replacement my alternator in this Toyota destination they charge me $1000 after that I contact with another Toyota dealerthey told me $600 I bring th More

by Sikandarifamily
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Welliam
Jun 24, 2021 -

Destination Toyota Burnaby responded

We're sorry to hear about your negative experience with us. We would like to assure you that we are committed to being transparent and upfront about all our pricing and that this does not reflect the typical way we operate. We appreciate the feedback and will take it into account as we aim to improve our processes. If you have any other comments, please feel free to email us at dtbservicefeedback@destinationauto.ca

Jun 24, 2021 -

Sikandarifamily responded

I changed the alternator 150$ only it takes time only 1/2 hours Toyota Distination told me it is 4 hours work it will coast 420$ If small garage can change the alternator in 1/2 hours Toyota Dealer Supposed to change in 30 minutes not 4 hours because they used to with it

January 06, 2021

Was looking for a crossover SUV and found this dealership to have the most knowledgeable sales person (Wesley). He answered all our questions, gave us side by side comparisons to other vehicles we were consi More

by sandyr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wesley, Sales Department
Jan 20, 2021 -

Destination Toyota Burnaby responded

Thank you for the kind words. We're happy to hear that Wesley was able to show you just why it's different here at Destination Toyota!

...
12
...