Destination Kingsway Honda Vancouver

Friendly Service We were looking for a particular car and found it at destination Honda ,Micheal Ash helped us and was very helpful in us achieving what we set out bud We were looking for a particular car and found it at destination Honda ,Micheal Ash helped us and was very helpful in us achieving what we set out budget wise. Very professional and fun to deal with.thank you will be recommending to others. More

Dee Der in finance is RUDE Would not recommend the finance girl Dee Der..... Unprofessional, rude and could not answer any of our questions about leasing or financing. Never r Would not recommend the finance girl Dee Der..... Unprofessional, rude and could not answer any of our questions about leasing or financing. Never returned calls or followed up with us after multiple attempts. Stuttered and made excuses, we drove by and saw her smoking outside instead...... Went to another dealer and received much better service and advice immediately and actually wanted our business!! More

Thank you Michael Ash This is our second time dealing with destination Honda Kingsway and once again we are very pleased. Our sales representative Michael Ash was diligent This is our second time dealing with destination Honda Kingsway and once again we are very pleased. Our sales representative Michael Ash was diligent in working with us and his manager on reaching a trade deal for our 2012 Honda Pilot. We are now the very happy owners of a beautiful 2015 cr-v touring edition, drives like a dream. The entire team was very professional and I definitely recommend giving Michael Ash a call for you next Honda. More

Professional Integrity The salesman was professional and truly listened. The same holds true with the finance person. We left the dealership with the vehicle we wanted and The salesman was professional and truly listened. The same holds true with the finance person. We left the dealership with the vehicle we wanted and feel confident that if we have any issues this dealership will be hassle free. When all else is equal, our decision came down to service and professional integrity of the staff we encountered. This group was amazing. More

Service and sales - never again. Purchased 2 vehicles - one in 2003 and one 3 years ago. Before the service at KH was good and that's why kept going to KH but it hasn't been for years Purchased 2 vehicles - one in 2003 and one 3 years ago. Before the service at KH was good and that's why kept going to KH but it hasn't been for years and I just wished I trusted my senses and went elsewhere before now. Recently my newer vehicle didn't start though being only 3 years old I figured it was a bad battery but figured why not just call service to see if they have any input. Called service and they said sorry your warranty ran out last month so we cant provide a comment regarding your issue. Are you kidding me? Ive purchased 2 vehicles from your dealership and had them both faithfully serviced during the warranty periods and you cant even provide me suggestion over the phone because my warranty expired a month ago? That is terrible service for customer retention especially if they looked up our vehicle records. On my other vehicle, Honda never fixed my issue though I had to shell out 2000$ in fees over 2 separate occasions trying to fix the same issue. Honda had me replace front controller arms and other suspension related items in the front which didn't resolve the issue. Finally last week I went to a recommended local garage after being fed up with Honda and they found a cracked strut tower bushing causing the issue. Got new struts and finally after 2 years paying Honda to try and fix my older vehicle it runs like new again. On another service story where Honda had my vehicle for half a day and also called me midway to upsell me on a fluid change that set me back an additional 200$ When I came to get my car they tell me "Oh by the way your engine light is on" Im like "What?? you call me to upsell me on fluid changes and you don't even ask or look into my my engine light issue while you have my car for half a day? I love Honda vehicles but I will never purchase or service one at Destination/kingsway honda again. More

DEE DER IS THE WORST I have also had a terrible rude experience with her. How is she even employed in finance blows my mind. She is scattered brain and does makes up excus I have also had a terrible rude experience with her. How is she even employed in finance blows my mind. She is scattered brain and does makes up excuses. So unprofessional She was even checking her phone every 5 minutes. More

Very Unprofessional - Do not go to this Dealership Do not go to this dealership. My husband and I had the unfortunate circumstance of working with Kingsway Honda and Dee Der in the Finance departme Do not go to this dealership. My husband and I had the unfortunate circumstance of working with Kingsway Honda and Dee Der in the Finance department. Our credit situation was a tricky one and were were referred to this dealership. I had contacted them to see if they were able to help with our situation as we were tight for time and were looking for an answer. Dee let me know that she would do what she could and to send in a credit application with my information right away and she would be on it. I sent in my information and never hear anything from her until 3 days later when I reached out to confirm she received it. She assured me she had and that she would start working on it right away. I hear nothing from her until again I reached out on the following Monday. I spoke to her colleague who had no idea who I was and couldn't find a file for me, he assured me she would return my call when she arrived at 12. I never received a call and instead had to have my husband call while I was at work. When he got her on the phone she told him she didn't know who he was talking about and she would look into it. He then called back about an hour later and spoke to her again and magically she knew who I was when he brought up the email chain I had had with her. She said that she was busy and out of the office and would do her best. My husband re-stressed the urgency of the matter and she told us she was working on it. We heard nothing until Wednesday when we again had to try multiple times to get an update from her via phone and email. She finally answered and told me that she had recorded my VIN number wrong and I needed to resend it again. I resent my VIN and she responded inquiring for further information, which I provided immediately. We then again heard nothing from her until today when we tried multiple times via phone and email to get an update on our application. She said that she received an answer from the bank yesterday and that she meant to get back to us about the information she needed for them, along with a few other excuses on why she had been so unresponsive in the previous week and a half. She sent a form that I needed to get completed at 4:45 p.m. on a Friday before a long weekend, ensuring that I would not be able to get it completed in time because the office I needed it from was closed for the long weekend. She was not able to answer any of our questions, had no communication with us unless we initiated it, was rude, made excuses for everything and was very unprofessional. Ultimately, we have had to go to another dealership (Surrey Honda) and have already received amazing customer service and compassion for our situation and for the horrible experience we received at Kingsway Honda. More

AVOID Beware of finance manager Dee Der. A lot of mistakes and extremely rude to deal with. One of my worst experiences at a dealership. Do not recommend. Beware of finance manager Dee Der. A lot of mistakes and extremely rude to deal with. One of my worst experiences at a dealership. Do not recommend. More

Wonderful Great experience Brian from the used department got me set up in a nice new Honda fit sport and couldn't be happier with his amazing service! For being new to the busi Brian from the used department got me set up in a nice new Honda fit sport and couldn't be happier with his amazing service! For being new to the business I see him having a great future in car sales! More

If you want a very nice car, this is the place This Destination Honda is the place you are looking for. They are very nice and explain every single details. They are very friendly and always there This Destination Honda is the place you are looking for. They are very nice and explain every single details. They are very friendly and always there for you. If you ask any question about the car, they explain to you in easy. It was cery helpful when i got my car, and i really like this car. More