Derrick Dodge
Edmonton, AB
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357 Reviews of Derrick Dodge
BEWARE BEWARE This place is a rip off I took my car here for insurance work and they kept my car for several weeks and did nothing they lied to the insurance told t This place is a rip off I took my car here for insurance work and they kept my car for several weeks and did nothing they lied to the insurance told them it was ready to go just needed a test drive but couldn't as road conditions would not allow for it but they in fact did nothing they caused other damage to the car broke the rear spoiler broke the driver's door cable and blamed it on the theft. I left a review on Google and the General Manager Ben called me not because of the way I was treated but because of the review I left he told me at that time that if I ever needed help to call him and he would help me and he was concerned over the way I was treated and he admired to me there were serious issues at the bealership and he was fixing the issues.. Well another lie.. I called him 17 times in a 2week time frame and he was never there and yesterday I called and asked for him and they wanted my name I gave them a fake name told them I needed to talk to him but I was in able to I told the sales manager if I can't talk to him that I was coming down there and they would have to call the cops on me and I would be fine with it cuz by the time the cops got there everyone in the place would know what they did they wanted my name and phone number but I gave a fake name and did not give out my number as I was on a landline I hung up and within 10 min I got a phone call from Ben so that told me they knew who I was and was hiding from my calls once again I was lied to I was told that my part was on order from the states but it never was I was told by Ben he would be doing recon to find out the cause of damage to my car... He or anyone else at that dealership will not call me back as they are all liers and they only tell you stuff but can't follow three with one thing they say BEWARE OF THE CRAP More
Always Satisfied! Chad at Derrick Dodge has been looking after us for years, he’s helpful, friendly and always looks out for our best interests. We wouldn’t go anywhere Chad at Derrick Dodge has been looking after us for years, he’s helpful, friendly and always looks out for our best interests. We wouldn’t go anywhere else for our vehicle needs. More
Great dealing with these guys I got my vehicle through Lance Norris and was easy and headache free to find a good reliable vehicle. Would most definitely recommend going through th I got my vehicle through Lance Norris and was easy and headache free to find a good reliable vehicle. Would most definitely recommend going through these guys. More
Everyone was very helpfully with giving me options. Everyone was super nice. It didn’t take to long to find a vehicle I liked and to get me in it and on the road. Everyone was super nice. It didn’t take to long to find a vehicle I liked and to get me in it and on the road. More
Great Experience I had an excellent experience at the dealership. The staff was welcloming and I felt at ease. Very informative and easy to deal with. Thanks! I had an excellent experience at the dealership. The staff was welcloming and I felt at ease. Very informative and easy to deal with. Thanks! More
Fast and efficient!! I needed a new truck and they worked with me to get me in a new one as fast as we could. From the time I got in there till o was heading down the road I needed a new truck and they worked with me to get me in a new one as fast as we could. From the time I got in there till o was heading down the road was only a couple hours! More
Horrible service Brought my truck in for service. Had to go find the parts myself and bring them in. Delays and unprofessional attitudes all around. Avoid this deal Brought my truck in for service. Had to go find the parts myself and bring them in. Delays and unprofessional attitudes all around. Avoid this dealership. More
Good experience with Kalvin at Derrick Dodge Went to Derrick Dodge with a friend of mine to look at a truck for him we dealt with Alvin in sales and Kalvin in Finance, it was a great experience, Went to Derrick Dodge with a friend of mine to look at a truck for him we dealt with Alvin in sales and Kalvin in Finance, it was a great experience, Kalvin is one of the best sales and finance people I have dealt with and would not hesitate to reccomend him. More
I recently purchaseda beautiful vehicle. I was impressed I'm pleased with the service from all staff.they made it easy stress free and helped me find the perfect vehicle the car came extremely clean and runn I'm pleased with the service from all staff.they made it easy stress free and helped me find the perfect vehicle the car came extremely clean and running smooth i greatly appreciate all sp Daniel you knowledgeable to help thanks all staff.i look forward to doing business again soon Fanta More
Great Service given by Alice! I received amazing service from Alice Zielinski. She was easy and friendly to work with. It was my first experience with Derrick Dodge dealerships. Al I received amazing service from Alice Zielinski. She was easy and friendly to work with. It was my first experience with Derrick Dodge dealerships. Alice helped me find the vehicle I wanted. Very knowledgable and not pushy at all. I really do recommend Alice Zielinski. Great Job!! More