DeWildt Chrysler

Terrific Service right from the start Everyone at the dealership was super friendly and helpful. From quick email response from David to the great and non pushy salesmen ship from Brad, Everyone at the dealership was super friendly and helpful. From quick email response from David to the great and non pushy salesmen ship from Brad, to the paperwork signing with Jordan, it was all top notch. Thanks to everyone for making the purchase of my new Jeep stress-free. More

Great Dealership Nothing but a positive experience at DeWildt Chrysler. The staff made buying my first and second car an enjoyable, and relaxed process. Highly recomme Nothing but a positive experience at DeWildt Chrysler. The staff made buying my first and second car an enjoyable, and relaxed process. Highly recommend this dealership to my friends and family. More

Great Customer Service! I have had nothing but great experiences at DeWildt Chrysler! The sales staff were so helpful, and the service center staff continue to provide great I have had nothing but great experiences at DeWildt Chrysler! The sales staff were so helpful, and the service center staff continue to provide great customer service. More

Above and beyond I am extremely happy with my purchase from beginning to end. George was fantastic and treated me like a friend that he had known forever! Linden and L I am extremely happy with my purchase from beginning to end. George was fantastic and treated me like a friend that he had known forever! Linden and Lorraine helped me immensely and Miriam was wonderful as well! I would recommend Dewildt to any of my friends and family. Big thank you to all! They were all very patient while I was making up my mind. I agree with the other poster...go see George! More

The best so far been a long time since I bought new car. Got 2015 jeep great at a great rate. Salesman George was the ultimate best experience and a pleasure to meet been a long time since I bought new car. Got 2015 jeep great at a great rate. Salesman George was the ultimate best experience and a pleasure to meet and work the deal through. Finance dept helped smooth out some problems with paperwork which took pressure off me. Overall the experience at Dewildt was the best I've ever had in buying a vehicle. I would recommend Dewildt as the place to buy in hamilton. See George and ask what they can do for you. 5 out of 5 stars More

Took car in for Drive Clean. Generally I take my car to a very honest, trusted local mechanic but the car has had a faulty engine light (ROM issue) for years that had to be cleared by a dealer to meet the ne very honest, trusted local mechanic but the car has had a faulty engine light (ROM issue) for years that had to be cleared by a dealer to meet the new DC requirements. Took it to Dewilt to have this done. They ran a diagnostic and wanted $1,100 for a new computer. I called Drive Clean and they said that was over the required amount so run the test and I'd be exempt. Called Dewildt to tell them this and that I wasn't going to buy a computer, just do the Drive Clean test and give me the paperwork. (As per Drive Clean's instructions) They said OK. A couple hours later they called again to say I'd have to pay for a second diagnostic. (Even though this is NOT what Drive Clean said.) I guess it took them that long to figure out how to get more money out of me. I just hope they didn't wiggle anything loose to make more business for themselves. (Doesn't matter anyway - I'm never going back to them.) Very shady. More

I recently came into DeWildt Chrysler to check out some vehicles I had been interested in for quite some time, I was approached by a young man named Mike DeWildt. It was such a pleasure dealing with him. H vehicles I had been interested in for quite some time, I was approached by a young man named Mike DeWildt. It was such a pleasure dealing with him. He made me feel relaxed and not pressured to purchase anything that day. He showed me the vehicles I was interested in and gave me all the information I would need in detail. He was very knowledgeable about the vehicles that were presented. All in all he made my car purchasing experience one of the best! I will be back to DeWildt Chrysler again in the future! Thank you Mike DeWildt!!! More

I could feel a shudder when I was braking but I did not want to sound stupid when I tried to explain so I called the salesperson that I had purchased the vehicle from (Jordan) and he personally took my veh want to sound stupid when I tried to explain so I called the salesperson that I had purchased the vehicle from (Jordan) and he personally took my vehicle and drove it. I felt that this service was above and beyond in this day and age! More

I shopped around to all the Hamilton Chrysler dealerships before I purchased my 2013 Dodge Journey, and found DeWildt Chrysler treated me with the best customer service and provided the lowest price. The Sal before I purchased my 2013 Dodge Journey, and found DeWildt Chrysler treated me with the best customer service and provided the lowest price. The Sales staff was exceptionally courteous and respectful, I felt like a long time customer. As soon as I entered the building, I was greeted with smiles and respect. After informing the salesman Jordan I was not purchasing a vehicle today, he was completely understanding and did not push me at all. We sat down for over an hour discussing the best vehicle for me and my family, and took a few vehicles for a test drive. I was in there for over two hours after I informed him I was not purchasing a vehicle that day and he still took the time dealing with me and ensuring I was happy with their service. I went back the next day and purchased the vehicle and could not be happier with my choice. Everyone at DeWildt Chrysler was exceptionally friendly and knowledgeable on their products. I recommended DeWildt Chrysler to anyone who wants excellent customer service, a friendly atmosphere, and a quality product. I will be purchasing from them again, without hesitation. More

In all my years dealing with automotive companies, I have never once experienced such bad service. I went with a friend to the dealership, as she knew what car she was thinking about getting, and wanted to t never once experienced such bad service. I went with a friend to the dealership, as she knew what car she was thinking about getting, and wanted to test drive it to see how it felt on the road. After entering the dealership, we were not welcomed by any sale associate, but instead by some representative who came from corporate Chrysler that day. He sat her down and encouraged her to fill out some form and sign it, with a very poor explanation of what it was that she was signing. After much pressure, she said she was not interested, however, was still bugged by this employee to fill out her info. My friend then stood up and walked towards the first sales associate she could find and explained she was interested in a specific model and she would like to go for a test drive to see what she thinks of it on the road. Her and her husband were very interested in this car but wanted to make sure it was a good fit before diving into the details of price negotiation. I waited in the showroom while my friend briefly spoke to the associate. She came back and said to me "they won't let me test drive it unless I buy it today". Frustrated by this, her husband went back in to see why this was the case, only to come back out and say to us "He would only take us on a test drive if he thought we were going to buy it today. He also said they were too busy". First of all, who makes a commitment to buying a car before they drive it? Second, they were not busy by any means. Yes, there were a few people in the showroom at the time, but the place was not busy by any stretch of the imagination. As a businessman, it is difficult for me to comprehend why we were treated so rude. We felt highly disrespected, and only wanted to go for a test drive in the car that my friend was very interested in buying, which she would do if the test drive went well and if they offered a reasonable price. This has to be one of the most unprofessional displays of customer service I have ever seen. I mean seriously, we walked into the dealership saying that their is a specific car that we are very interested in buying and would like to go for a test drive. The sales associate had the nerve to say no to a customer who could have made a purchase that week on a car, but certainly would not be pressured into buying a car on the spot. To me, that is laughable customer service. It unfortunately shows bad on all of Chrysler, but more-so on this dealership. We later headed over to Bayking Chrysler to see if they could fit us in last minute before closing for a test-drive. The associate there was very understanding about what had happened and recognized why we were their so late because of the disgusting quality of customer service that we received at Dewildt. Even though he was in the process of finishing up work, he was able to take us for a test drive despite it being so close to closing. The verdict, I will not associate with Dewildt in the future and my friend looks forward to making a purchase at a different dealership. More