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Davis Chevrolet

Airdrie, AB

4.7
821 Reviews

149 East Lake Crescent N.E.

Airdrie, AB

T4A 2H7

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821 Reviews of Davis Chevrolet

February 28, 2016

Unlucky Car, Understanding Dealership I own a 2009 HHR, it has been one of the unlucky ones, issues with ignition (couldn't turn the car off), power steering issues (recall work), shutting More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn Smaha
Feb 28, 2016 -

Davis Chevrolet responded

Hi Chris, since my private response I have checked my correspondence and see nothing in there. I literally keep everything I receive via email which includes website submissions. I can't explain where your inquiry went, sorry. I do recall seeing it on my phone too during my family vacation though so I don't deny you tried to contact. I believe that I delegated it but again since it was done through my phone I have no record. Nonetheless I am back in the office tomorrow and available all week. You and I got through the last situation working together and I see no reason why we cant do the same here. You can reach me direct at 403-862-8461 which is my cell. I find direct contact works best when dealing with adverse scenarios so as to avoid further stress or miscommunication. Please provide me with the answers to the questions in my Direct Message sent earlier to you so we can get working on a solution for you. I am here to help and happy to do it along with the rest of our team at Davis Chev. Thank you for reaching out, I hope we can change the rating above once we are at the other end. Sincerely, Glenn Smaha, General Manager

Mar 04, 2016 -

Davis Chevrolet responded

Hi Chris, We have had our Parts and Service team working on this. Unfortunately with your car being a 2009 it is well outside General Motors warranty. We can get you a new transmission, parts only, for $1,980.00 plus gst. We would also reduce our labour to $870.00 including an alignment. This is a brand new GM transmission with a 3 year/160,000 km warranty and its transferable. I know its way outside the used transmission solution you found. We are offering what we can do; sell you the parts at wholesale rather than retail and reduce our labour to help as well. With your budget of $750-1,000 cash difference we also don't have any pre-owned vehicles that fit that criteria. We would love to find something workable however at this time there is nothing we could sell to you in those parameters. I know this isn't what you hoped to hear and we are sorry to disappoint. if things change we will contact you and ask that you do the same. Sincerely, Glenn

Mar 16, 2016 -

Davis Chevrolet responded

Hi Chris, I understand you picked up your car earlier this week complete with a new transmission. I am glad we reached an agreeable solution. I know you have since returned and had some other work completed too. I hope all went as planned on that visit as well. All the best and stay in touch please. Glenn

February 27, 2016

Kudos to Andre Excellent service , Andre you are the best. A little disappointed when we return to BC and needed to register the vehicle and had to wait two hours a More

by Ron123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andre Lorieau, Rob Jamieson
February 19, 2016

help with 10+ year issue For over 10 years now I have been trying to get a lien off my title, that was bought out 12 years ago. I kept getting the run around until I was put More

by darrell Morris
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clare Saunders
February 11, 2016

excellent Purchased truck mid afternoon and wanted to take it home the same day since we live a few hours away. Neither the Andre or Jo left until we could go More

by DDR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jo Haviland, Andre Lorieau
February 03, 2016

A comfortable experience We were looking for 3/4 ton truck for some time. After connecting with Jonathon, he was able to find exactly what we were looking for, after the vehic More

by GeorgeL
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jo Haviland, Jonathan MacCuaig
January 22, 2016

Thank's Moe I had been looking for a Toyota Tacoma for quite a while when I found one at Davis Chevrolet for the right price with the right mileage. I stopped in More

by thubbell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jo Haviland, Moe Tulimat, Lana Kendrick
January 20, 2016

new truck It was a very nice experience to purchase a new truck at this dealer. very good parts and service personal to help with the last few details. thanks More

by newtruck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Gourlie, Jo Haviland, Andre Lorieau, Chinh Nguyen, Ken Friesen
January 19, 2016

To Jordan Laporte,.& Rob Jamieson This was our first time to associate with Davis Chevrolet dealer in Airdrie, AB and the staff have given us a wonderful experience in buying a new veh More

by Sophia & Ha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Laporte, Rob Jamieson
January 18, 2016

Quick lube oil service So I went to get a oil change at the Airdrie Davis GM dealer today, I was told that my daughter and I would not be able to wait in the truck while the More

by 57pump
Recommend Dealer
No
Employees Worked With
No sure name
Jan 18, 2016 -

Davis Chevrolet responded

Hi, thank you for voicing your concern. We have since reviewed this policy with our team so that they clearly understand it. You are welcome to remain in your vehicle for an oil change if you wish. If we are performing a tire rotation, or any other service where the vehicle is lifted off the ground, we do require the customer(s) to exit the vehicle. Sorry for the inconvenience and thank you for your past business.

Mar 11, 2016 -

Davis Chevrolet responded

Hello, Thank you for your feedback. Due to responses from other customers too we have rescinded this recommended practice from General Motors. We agree with you that it is the customers choice to stay in their vehicle or not. Your business is important to us so if you can see your way to returning let me know in advance. You can reach me at 403-862-8461 or gsmaha@davischev.com . I do know we offer excellent value to you at $64.95 for a GM Certified Synthetic blend oil change with a 15 point inspection. We would appreciate the opportunity to be of service again. Sincerely, Glenn Smaha

January 13, 2016

body shop great work. Graham and shelly took care of my insurance claim quick and painless with short notice. Hopefully we won't have any more accidents but i More

by sanah & sam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn Smaha, Shelly MacDonald, Graham Johnston
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