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Davis Chevrolet
Airdrie, AB
978 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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978 Reviews of Davis Chevrolet
January 01, 2020
I was having a rough morning. The tire that always seemed to be lower than all my others went extremely low yesterday morning before an appointment. I had to limp it to a gas station to fill it up first then to be lower than all my others went extremely low yesterday morning before an appointment. I had to limp it to a gas station to fill it up first then head off to said appointment. After an hour the tire was low again and continuously dropping as I was driving (I could feel the pull). I pulled up to the Express service and was patiently waiting as I could see two other vehicles being serviced. Not a problem as I am very patient. Dave had come out and let me know the timeline and said to head in and grab a hot drink and stay comfy in the lounge. I let him know the situation and he said he would do the best he could to get me in as quick as they could. I sat in the lounge, enjoyed a coffee, then Dave came in and asked for my key as they could get my car in. I was super impressed at the speed. Konnor had come out to get more details from me on the tire, how many times to fill it, if it seemed like a weather thing but I did stress that it was like that from day one. I always figured there was one tire that was going to be wonky. After some digging, Konnor ended up taking the tire off of the rim and found the hole, a nice round little hole but not one that appeared to be a puncture. He made sure I was aware of the fee for the repair which was actually a good price and that he could do the repair. Konnor even checked into to see if I had warranty (sadly no) but got it repaired and I was on my way. This was the best service I have had to date after my purchase in Feb 2016. Konnor has done other service to my vehicle and always does a fantastic job! Thank you Dave and Konnor for turning my rough morning into a sunny one :) More
by Sarah U.
Employees Worked With
Konnor Malone, David Culp
December 25, 2019
Poor Customer Service I got a call about a recall on my truck. I asked to make an appointment on Monday, Dec. 23. I was told that I could get an appointment for 9am and it I got a call about a recall on my truck. I asked to make an appointment on Monday, Dec. 23. I was told that I could get an appointment for 9am and it should take about an hour. I did come in with a couple other issues which only one was put on the work order. I was told by Carlee that it would take 2 hours so I got a shuttle home. I called back at 11 and she said my truck wasn't even in the shop yet! She also told me that I didn't have an appointment and that 9am was the drop of time! I worked in GM Dealerships for 20 years and have never been treated as poorly as your service department. My time is valuable and you need to work on your customer service. I would also suggest that someone teach the service department that sales sells the first vehicle and service sells the rest! More
by r_henn
Employees Worked With
Carla Chan, Carlee Reddick
December 20, 2019
Davis did a great job of follow up on the service that was required on my vehicle. They explained what needed to be done and let me know the worst case senecio so I was prepared for it if it happened. All was required on my vehicle. They explained what needed to be done and let me know the worst case senecio so I was prepared for it if it happened. All went well though I was complete sooner that they though. Good job More
by Mark
Employees Worked With
Amber Fehr
December 17, 2019
I found my last visit to Davis unsatisfactory. The lady inside the oil change garage(Karlee, I believe) was not friendly. I Stood at her desk waiting to ask a question while she finished phone calls and th inside the oil change garage(Karlee, I believe) was not friendly. I Stood at her desk waiting to ask a question while she finished phone calls and then got up and walked around and talked to other employees. She did not acknowledge me standing there, I had to ask her to help me and it seemed like a huge inconvenience to her. The price paid for the level of service is atrocious. I think I have paid my last visit to Davis. On a side note, the people inside the dealership near the waiting room were very friendly. More
by Customer
Employees Worked With
Sarah Friesz
November 29, 2019
Excellent service from everyone. Amber was very friendly and did everything I asked and kept me informed through out my service. Thank you to everyone that looked after me. and did everything I asked and kept me informed through out my service. Thank you to everyone that looked after me. More
by rfreid
Employees Worked With
Amber Fehr, Bryan Kooistra, Debbie Westland
November 27, 2019
Great customer service, kept me updated on car repairs. Drove me into Calgary when my car had to stay in the shop. Will be back!! 👍👍👍👍👍👍 Drove me into Calgary when my car had to stay in the shop. Will be back!! 👍👍👍👍👍👍 More
by Jackie
Employees Worked With
Carla Chan, Carlee Reddick, Lisa Calhoun
November 23, 2019
Thank you making us feel like we knew each other before we came to such a warm welcoming dealership. We were thrilled to purchase a New 2019 GMC Sierra today. The whole process was seamless. We look fo we came to such a warm welcoming dealership. We were thrilled to purchase a New 2019 GMC Sierra today. The whole process was seamless. We look forward to many visits in the future. More
by Rob.elevenbravo
Employees Worked With
Mark Huynh, Spencer Sawyer
November 14, 2019
Overall Awesome Experience This was our first encounter with Davis Chevrolet and were pleasantly surprised on how well we were treated at this Dealership. They truly made us fee This was our first encounter with Davis Chevrolet and were pleasantly surprised on how well we were treated at this Dealership. They truly made us feel comfortable and it was like reuniting with some friends. We first made contact via the internet requesting a test drive and, within an hour, Eunice responded to step up an appointment with us the next day. While waiting for Eunice, several employees approached us and asked if we were looked after and if we would like a beverage. Eunice joined us on our test drive, which lasted for almost an hour, and she was engaging and easy going. She was very helpful, showing us all relevant options on the vehicle, which basically sold itself. While back at the Dealership, Eunice and Jarett were both very patient and professional while appraising our trade-in. They did not exert any sales pressure, which was appreciated. We had some laughs and were not rushed at all during the entire purchasing process, which took well over 4 hours. Overall, we had a great experience with everyone we dealt with along the way, while purchasing our XT5 Cadillac and we definitely plan on being repeat customers of Eunice and Davis Chevrolet. Thank you Eunice, Jarett, Carley, Mark & Garrett. More
by JB
Employees Worked With
Eunice McKinnon, Jarett Schneider, Garrett Akister, Mark Huynh, Carly Huskins
November 08, 2019
Always there to help out! The staff at Davis Chev are always there to answer questions and find the right parts and fantastic friendly service at the best possible price! The staff at Davis Chev are always there to answer questions and find the right parts and fantastic friendly service at the best possible price! More
by AMI
Employees Worked With
Amber Fehr, Al Burton, Brenda MacDonald, Sally Thomas, Peter Ede, Jake Cox-Parker, Carla Chan, Sarah Friesz, Carlee Reddick
