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Davis Chevrolet

Airdrie, AB

4.6
976 Reviews

149 East Lake Crescent N.E.

Airdrie, AB

T4A 2H7

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976 Reviews of Davis Chevrolet

February 05, 2021

I took my aging truck in and it died on the service floor. The team at Davis Chev dealt with it as I went home. They kept me updated on the progress and the faults that my truck had. I was very impre More

by Benoit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacqueline Wood
Mar 29, 2021 -

Davis Chevrolet responded

We appreciate you taking the time to leave such an excellent review Benoit. We are glad our service team was able to keep your truck in tip top shape. We hope to continue to serve you in the future :)

February 02, 2021

Although I did not purchase, I found my salesperson ( Adrian Lim) to be very genuine and professional. Was very straightforward and responsive to my requests. More

by Goodguyswin56
Recommend Dealer
Yes
Employees Worked With
Adrian Lim
Mar 29, 2021 -

Davis Chevrolet responded

Thank you for your review!

January 30, 2021

The team at Davis looked at each of my concerns and diagnosed the issues quickly, and my Truck was washed when I picked it up More

by Chisholmpj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Fell
Mar 29, 2021 -

Davis Chevrolet responded

Thanks for taking the time to share your experience!

January 28, 2021

Did not fix my issue and found other issues that they did not bring to att said they fixed my auto hi beam not the case did a big inspection but my lain collision and Soto high beam not working what else did More

by w_harder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lisa Calhoun
Feb 02, 2021 -

Davis Chevrolet responded

Hello, On behalf of our entire team, we want to apologize that your service went this way. We know that it is extremely frustrating when an issue is unresolved. We want to assist, and make it a priority to get these issues resolved. By looking at your file, I see we have parts on order for a separate issue. When the vehicle returns, we will ensure that we make this our top priority to correct. Alternatively, if you would like to bring the vehicle back sooner, we would be happy to do so as well. I will also personally ensure that the inspection you paid for is redone, at no cost to ensure it was done correctly, and to restore your confidence in the service. Please do not hesitate to reach out directly at 403-948-6909 EXT 3344, or at bhigginson@davischev.com to discuss any further details. Respectfully, Brandon Higginson Service Manager

January 13, 2021

The dealership is wonderful. But every time I take my vehicle in for recalls or even an oil change. Something else is ALWAYS brought to my attention that is going to cost me more money. I’m sorry but it’ More

by trishadams58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Have no idea who worked on my car
Jan 13, 2021 -

Davis Chevrolet responded

Thank you for positive review! We are glad that we were able to provide a wonderful service. We always strive to provide a thorough and transparent service. Part of that service is to ensure our customers are advised of any repairs found, or if there is any maintenance due. We don't intend to be annoying, just want to ensure you are aware of all items for your vehicle. We do apologize if this is how it came across. Our goal is only to advise in a stress free way. Once again, thank you so much for the review and your business; we truly value both. We hope to see you again in the future!

January 08, 2021

Mark is always there when you need to discuss options, and is very honest and reliable. He has lots of tenure, and I've had such a great experience and would be glad to do business in the future! More

by Brandon Bailey
Recommend Dealer
Yes
Employees Worked With
Markus Trussler
Mar 29, 2021 -

Davis Chevrolet responded

Thank you for taking the time to share your experience with us!

January 01, 2021

Davis Chevrolet in Airdrie performed an exceptional job with warranty work required on my truck. They repaired what Olds Hildebrand could not. I will definitely be returning to Davis Chevrolet for all of m More

by Julie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Technician 5334 - 5 stars , Adam Fell, Jacqueline Wood
Mar 29, 2021 -

Davis Chevrolet responded

Hi Julie, thank you so much for your business! We hope to continue to serve you in the future, do not hesitate to reach out with any questions or concerns :)

December 25, 2020

Davis Chevrolet were great! Quality & speedy , service. Couldn’t be happier with the experience. Thank you for getting me in so quickly and. I will be back More

by Farnio74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Calhoun
December 17, 2020

Very disappointed with recent service experience at Davis Chev Airdrie. Charged for 2.6 hours of labor even though the time between phone calls from my approval to go ahead and do the work to being told my v More

by jj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandon Higginson, Lisa Calhoun
Dec 18, 2020 -

Davis Chevrolet responded

Hello, On behalf of our entire team, we apologize you left disappointed from your last service. Based on the comments, we would like the opportunity to look into this further. Transparency and integrity are our highest priority, and we want to ensure that this is maintained. All of our labour times for repairs are based of an accredited universal labour time guide, to ensure our times are consistent with that of the others in the industry. The other factor may be diagnosis time, which would have been completed prior to your approval call. That being said, clear communication of these processes and reasons is vital to being transparent, and that is where we failed in this case. We would like to review further, but will require some information form you in order to access your file within our system. You can reach out to me privately at my email at bhigginson@davischev.com.

December 11, 2020

Great guy to deal with bought several vehicles from him, stands by his word and he does what he says , no nonsense guy who gets it done for you More

by Nitramw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Caplette
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