Crown Toyota | Page 28

I had been thinking about purchasing a Rav 4 for some time and had done a lot of research on it, so when I went to Sunshine Toyota I knew what I wanted. The day I went in, Mike Del Grosso met with me, an time and had done a lot of research on it, so when I went to Sunshine Toyota I knew what I wanted. The day I went in, Mike Del Grosso met with me, answered all my questions and provided me with a deal that allowed me to get all my options at the price I was willing to pay without the usual posturing that goes on at some dealerships. I especially appreciated when my husband and I showed up to pick up the vehicle and the staff recognized me as the primary customer and addressed me when asking questions about financing and warranty etc. That was a definite positive change from my last vehicle purchase! More

All staff were very attentive and answered my questions about all aspects of the purchase process knowledgeably and thoroughly. They gave me time to process my decision of whether or not to buy a new vehic about all aspects of the purchase process knowledgeably and thoroughly. They gave me time to process my decision of whether or not to buy a new vehicle and ensured that I felt comfortable with my decision. I didn't feel rushed. The follow-up after my purchase also clearly showed that the staff (Brad) were concerned with ensuring that all my customer needs were met and addressed. I would highly recommend this dealership. More

The employees we worked with were all very helpful. Zac in particular was very knowledgible and worked together with us to get the best value for us. It was a win/win success for both of us. in particular was very knowledgible and worked together with us to get the best value for us. It was a win/win success for both of us. More

We've purchased a new 2012 Toyota Sienna XLE. Although we've owned mini vans since 1990, this is the first Toyota vehicle for us and the first new vehicle we've purchased since 1972. We,ve previously had we've owned mini vans since 1990, this is the first Toyota vehicle for us and the first new vehicle we've purchased since 1972. We,ve previously had some broken promises and bad experiences from competing brands. Prior to purchasing any large, expensive item, we always check the ratings for the item in our Consumer Reports subscription. Toyota Sienna vans are always at or near the top of the ratings. Although Siennas are often more expensive than competing brands and because we drive few kilometers keep a vehicle for many years, we decided the added expense would be tolerable and decided to visit several Toyota dealers. On September 6, 2012 we had a look at 2012 Siennas that were still available at Sunshine Toyota. On September 7, 2012 we met with Brad Coates who showed us the XLE. We were very impressed with the vehicle and after considerable friendly negotiations, we agreed to purchase the Sienna. Our experience with Brad, Jacqi, Ji and others in the sales area has been very satisfying. Subsequent experiences with Terry in parts and Darren in service have been equally so. The staff at Sunshine Toyota are complimented for their fine customer service. We have purchased several vehicles over the course of our lives and we have never come away from an expensive purchase feeling better than we have this time. Congratulations to all the Staff at Sunshine Toyota. More

We have recently purchased a 2012 corolla from sunshine, this is our second vehicle we have bought from Brad Coates and sunshine Toyota in the last 10 months. The staff is friendly and pleasent to work with this is our second vehicle we have bought from Brad Coates and sunshine Toyota in the last 10 months. The staff is friendly and pleasent to work with. The prices are very reasonable and they gave us top dollar for our trade in. More

I just purchased a new Highlander from Sunshine Toyota. Zac was very helpful in the process. I was originally looking for a used vehicle and Zac kept us informed for the pst six months of the trade-ins t Zac was very helpful in the process. I was originally looking for a used vehicle and Zac kept us informed for the pst six months of the trade-ins that were available. Ended up purchasing new. You can't beat the financing. Travelled eight hours to purchase it. Well worth it. Already recommend a friend to purchase from Zac. More

We visited the dealership 4 times while purchasing the vehicle. The first to get general information and get a look inside the van. The second for a test drive a more questions. The third for a longer tes vehicle. The first to get general information and get a look inside the van. The second for a test drive a more questions. The third for a longer test drive, sizing up the van in our garage, and purchase. The fourth was picking up the van and again going through all the features and setting up the bluetooth with my cell phone. Each time Ron was very friendly, helpful, and informative, giving us the information and time we needed to make our decision. If we were to looking to buy another, we would definitely go see Ron first. More

In an industry where pushy sales approaches and shady practices are all too common, Sunshine Toyota stands above. We went to Sunshine after reading all the positive reviews on 'Dealerrater' and could not practices are all too common, Sunshine Toyota stands above. We went to Sunshine after reading all the positive reviews on 'Dealerrater' and could not be happier with the laid back and very friendly Zac Friesen. He took the time with us in our purchase of a new Toyota 4 runner and the experience was excellent. We also had the opportunity to meet with Darrell and he too was very sincere. We highly recommend Sunshine Toyota and the friendly staff. We'll be back for another purchase very soon. More

When we first walked into the dealership we were impressed as we were welcomed by Wade Knight with a cheerful "Hi, welcome to Sunshine Toyota!" We asked to see the new Camry Hybrid, and Wade took us impressed as we were welcomed by Wade Knight with a cheerful "Hi, welcome to Sunshine Toyota!" We asked to see the new Camry Hybrid, and Wade took us out to a beautiful Clearwater Blue 2012. He walked us through the car at our own pace, then took us for a drive (he drove, which was my choice) we asked all of our questions about the car, hybrids in general, and the Sunshine Toyota Family. Wade did not pressure us at all, and left it to us to come back after we visited other dealers. Not one other dealership in the Waverly area came close to the friendliness we found with Wade. I went back the next night to take another test drive and then made a deal. Wade did a great job with the negotiations, and entertained me at every step of the process. Next we were off to see Jacqui, who again did everything right in making the deal very comfortable for us. The next day we were back for the delivery of the car, and Jeff led us through every inch of the car, we learned even more about the workings of the car with his explanations of the workings of the hybrid. Overall this was the best experience we ever had with a dealership, and I would HIGHLY recommend Sunshine Toyota, the Toyota Camry, and Wade Knight to any of our friends who are looking for a new vehicle. Thanks again to Wade, Jacqui, Jeff and Chris. More

Didn't care for the business manager too aggressive Didn't care for the business manager too aggressive when I didn't want a product she kept pushing the issue Zac was very knowledgeable about the Didn't care for the business manager too aggressive when I didn't want a product she kept pushing the issue Zac was very knowledgeable about the product and very accommodating on the test drives. However, he had to leave before the negotiating began, this was extremely strange and very unprofessional. I was left with another salesperson who had limited experience and with whom I had no personal relationship. If I wasn't in the situation of needing a vehicle ASAP I would have left the dealership and gone elsewhere. Zac has attended to our needs on setting up appointments for some extra purchases that we made on the vehicle. Ji Yuan was a delight to work with and explained all our questions. I had to make several calls on picking up the vehicle and had to work around their schedule. In conclusion the overall experience was ok but not overwheming with regards to customer satisfaction. On the fence about buying a car there in the future, lets hope the service department changes my opinion. More