Crosstown Chrysler Dodge Jeep Ram

We had a great experience with MJ and Denise. They both made us fell very welcome and went above and beyond to give us a fantastic deal. Will definitely be returning for my next vehicle

I brought my vehicle in for service this morning and I was greeted by Kaity my service advisor. Kaity is all about customer service and she could not do enough for me. She exceeded all my service needs and did it all with a smile and a great sense of humour. Kaity is a credit to your organization and it was a pleasure dealing with her today. Gerald Soulliere

To be honest, I'm working with another dealer trying to find the perfect truck. They were working hard for me and found a truck that worked with the options I wanted at Crosstown which my dealer said they could dealer transfer over. Based on the pictures, the truck had everything I wanted. Unfortunately, when we looked closer, the pictures show many options that are NOT on the truck they have listed based on the VIN. I tried to clarify what actual options were on the truck through Crosstown's online chat but the person on the other end wouldn't tell me. Would definitely not recommend a dealership who puts up pictures indicating a better vehicle and more options than they are actually selling.

Gerald Christensen looked after all aspects of my customer experience. Even coming in from Calgary, the deal was completed over the phone/email and when I arrived to pick up my new truck, every thing was in order. Professional from start to finish. I will recommend Gerald to all my friends and family. Thanks Gerald!

Aaron Hutton did an amazing job. Top notch and on the ball. I will recommend him and cross town 100 percent . Best sales man I have had to deal with in Crosstown. Great job

Assholes and scam artists. Period. Will use every trick in the book to suck you into a bad deal. Negative vibe around that whole shithole place.

Just bought a 2019 ram traded in a 2019 f150 the ram is not even close to what the sales team claimed it to be fuel guzzler right from the start took the truck back after two weeks walked into the dealer ship absolutely angry as I could be told them I wanted my f150 back they quoted me more than what the the new dodge was with no trade in value of there new dodge at all had staff claiming that I threatened them absolute xxxxxxxxx if you want to be ripped off go ahead buy a truck from them I’ll be keeping my truck for at least 4 years apparently I’m stuck with but bet your xxx any thing goes wrong with it I’ll be back at cross town telling them what I think of them my opinion is bunch of liars who don’t have a clue about there products first and last truck I ever buy from them

Purchased 5 vehicles over the years, worst service ever in 2019 as a women l ever received. Try to contact Joe Medina, Dealership Principal on several occasions who doesn’t respond back! My husband and l will never purchase another vehicle from this team again. It’s too bad they don’t care about long term customer and women consumers! Suzanne, St.Albert

I have dealt with Crosstown a few times over quite a few years along with a couple of other Edmonton Chrysler dealerships. It is still the best Chrysler dealership in Edmonton. Dealt with Steve, who has been at Crosstown for years,, in new vehicle sales. He was absolutely EXCELLENT to deal with. Knowledgeable, helpful, friendly and no pushiness or stupid dealer games. I would highly recommend him and this dealership.

Bought a used car from this dealership a few months ago and asked if they could take a thousand dollars off the sale price they said they could not do that but instead they could throw in a set of winter tires and some oil changes free but when I went to the finance department to write up the bill they ended up charging me $ 1800.00 more for tires and oil changes on the invoice when I went back to talk to ocean he denied that he said that I would not recommend this dealership to my worst enemy.