Crosstown Chrysler Dodge Jeep Ram
Edmonton, AB
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Had issues with tires on the weekend Took my can into a different dealership last Friday to get new summer tires put on my car. Thought the work was done correctly as no warning lights ca Took my can into a different dealership last Friday to get new summer tires put on my car. Thought the work was done correctly as no warning lights came on all the way home. Went back into Edmonton the next day and I was almost to my destination and my tire sensor on my right front tire goes to zero and my tire senor light comes on. So I drive all the way back to the dealership I got the tires at and i was told they are appointment only on Saturday's. So I took it to Crosstown, told Allen in the service drive through what was going on, and he and James checked my tires and discovered that the right front had no tire pressure sensor installed. Both of them took my frustration at the other dealership in stride and checked my tire's just in case.. Can't thank them both enough. :) :) More
Amazing experience! Would highly recommend! I would highly recommend Crosstown Auto Centre, and specifically Moose Zarandah. Moose provided exceptional customer service, from start to finish, a I would highly recommend Crosstown Auto Centre, and specifically Moose Zarandah. Moose provided exceptional customer service, from start to finish, and exceeded all of my expectations. I purchased a Town & Country van from Moose and I am very happy with the entire experience. He listened to my “wish list” for a vehicle, answered all of my questions and provided honest recommendations regarding vehicles. Moose is extremely knowledgeable regarding vehicles, very professional and trustworthy and was always friendly and patient when I had questions. The entire purchase process was quick, efficient and Moose took care of all of the details with my trade in and purchase so that I did not have to worry about anything. It was a completely stress free and enjoyable experience. Moose coordinated everything for me and I greatly appreciated all of his help. When I picked up my new vehicle today, Moose took the time to show me all the features in my new van, explained everything and answered all my questions. He truly cares about his customers and it shows. I love my new van and I will definitely return to Crosstown Auto Centre for any future vehicle purchases. Thank you! More
Amazing service! I have had so many great experiences dealing with Crosstown! Being in the automotive industry I am in contact with them on a daily basis, the staff he I have had so many great experiences dealing with Crosstown! Being in the automotive industry I am in contact with them on a daily basis, the staff here are incredible and the atmosphere is fun and friendly! Crosstown was my first choice when deciding to finally purchase my first new vehicle! They were my first and only visit! I dealt directly with Moose, who was such a pleasure to work with! He was fun, energetic, knowledgable and most importantly honest! He kept us in what would work the best for our family and our budget! He was also so fantastic with our six year old daughter, she absolutely adored him :) I will most definitely be a customer for life and would highly recommend this dealership to anyone looking to purchase a vehicle! More
Moose is amazing! When I started my car shopping I actually went to Goauto first.....well that was my first mistake. Went in looking for a car that will suit my life an When I started my car shopping I actually went to Goauto first.....well that was my first mistake. Went in looking for a car that will suit my life and actually found a car that fit. Well between the scummy salesmen and the lies even management did was unbelievable. Near the end of my experience I was left unsure on anything they were telling me and left feeling like this "car" shopping was not ment to be. Luckily for me I already knew how amazing Crosstown is and the staff. So I went down to Crosstown with a mission to only see Moose and see if he could make some sort of light of the situation I had gone threw at the other dealership. In a matter of 1 minute I knew I should of gone directly to Moose the first time! Moose is just an overall great guy that truly cares about the needs of his customers and is so down to earth. So after talking with him for an hour I was putting an offer in for 2016 Chrysler 200!!! I was shocked I could even consider getting something so new. Less then 24 hours later I got the call saying I got the car! Not only did he get me in to something so new but he went way below my budget. Something that the other dealership was not even close to. He bent over backwards for me. Moose has know sold my family 3 cars and we will never go anywhere else in the future. He is a family friend at this point and the only person I will ever recommend for people to go see. So if you are looking for someone you can trust with no bull**** and that will actually listen to every word you say go see Moose! Don't even second guess it! Thank you so much for everything you have done Moose and also the dealership! More
Efficient Service Always been and never failed providing the best service since I bought my car in this dealership. Servicing my car was always a breeze though a minor Always been and never failed providing the best service since I bought my car in this dealership. Servicing my car was always a breeze though a minor glitch occurred during my last service, it was handled like a pro. Thanks to Cassie, Tyler, Teddy & Daxton. Really appreciate it! More
Courtesy I found the staff very courteous and friendly. There is always a wait time and unforeseeable things happen. When they have the staff have gone out of I found the staff very courteous and friendly. There is always a wait time and unforeseeable things happen. When they have the staff have gone out of their way to make a simple gesture to acknowledge that my time is important to them and that I am not just a number. Although they might not remember me by name there are a few who remember me by sight and have repeatedly approached to to make conversation and introduce themselves again. I am always impressed by my service and how I feel when I leave this dealership. Great Job!!! More
exceptional excellent experience It's always been a pleasant and friendly experience but my last visit was exceptional with Mr. Allan Angeles. I felt his concern on my welfare and saf It's always been a pleasant and friendly experience but my last visit was exceptional with Mr. Allan Angeles. I felt his concern on my welfare and safety as compared to my previous visits. Very informative that he made sure that I understand the technicalities and why specific jobs should be done. He always in contact about the prices and changes that came up and to mention that the service was fast. You would feel with a person who has a personal touch and who are just doing their job. I want Allan to be my regular service specialist and do recommend him to my friends. More
Impecable service! We had been looking for a jeep grand Cherokee for a couple of weeks, but were less than satisfied with the service we had been receiving from differen We had been looking for a jeep grand Cherokee for a couple of weeks, but were less than satisfied with the service we had been receiving from different dealerships. From the moment we visited Crosstown Auto Centre in Edmonton, the service was outstanding. Mario Hamdan was attentive to all our needs and very friendly and courteous. He answered all our questions and concerns and explained the options of the vehicle we were considering. We did not feel pressured. He worked with the sales manager, Husny Ismael, to get us the best deal possible and to put together a deal that we felt comfortable with. We would not hesitate to recommend this dealership. Mario and Husny, thank you for making our experience with purchasing a vehicle effortless. More
Excellent Always a great experience. I have never had a bad experience there yet. Daxton Boere goes that extra mile to make sure you are happy with your servic Always a great experience. I have never had a bad experience there yet. Daxton Boere goes that extra mile to make sure you are happy with your service experience. She has always informed me of prices and any changes that have come up. Keep it up. More
Quick, friendly, immediate service. I was ready for an oil change and service on my 2014 Jeep Wrangler, in the middle of the day. I was immediately welcomed by Cassandra, who did all th I was ready for an oil change and service on my 2014 Jeep Wrangler, in the middle of the day. I was immediately welcomed by Cassandra, who did all the necessary computer entries and made me feel appreciated. A very nice aspect of this dealership is a well-stocked food bar --- truly one of the things I enjoy about Crosstown. I hadn't even finished grazing thru my very fine pasta soup and corned beef and cheddar wrap, when Cassandra came prancing in to tell me the work was done, and my Jeep was set to go. A fine experience! More














