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Crosstown Chrysler Dodge Jeep Ram
Edmonton, AB
2,241 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,241 reviews
June 28, 2016
Nick Marando Customer Review I was very impressed with the service I received at Crosstown with Nick, he was professional and friendly made me feel like a part of the family. Nick I was very impressed with the service I received at Crosstown with Nick, he was professional and friendly made me feel like a part of the family. Nick was in contact with me via text or phone-calls kept me updated as to what was going on with my deal. I felt that I was being very well taken care of and that he respected me as a person. He asked me what I wanted and he delivered on his promises and exceeded my expectations ! If you want to be treated with respect then I recommend going to Nick at Crosstown :) Exceptional service and exceptionally amazing people! Laverne Cardinal More
by lavernec13
Employees Worked With
Nick Marando
June 26, 2016
Very happy I've had lots of negative experience over my car buying years. However, dealing with this company and their employees have been a pleasure. This is my I've had lots of negative experience over my car buying years. However, dealing with this company and their employees have been a pleasure. This is my second time purchasing a new vehicle here and I have nothing but praise for their service, adaptabily and friendliness as well as respect. More
by Jeep girl
Employees Worked With
Adam El Najjar, Lyle Najjar, Oz Nashman
June 25, 2016
Excellent service! This is our second purchase of a vehicle. My husband and I are very happy of their excellent service. We would highly recommend Crosstown to our fam This is our second purchase of a vehicle. My husband and I are very happy of their excellent service. We would highly recommend Crosstown to our family and friends. More
by JTAlatan
Employees Worked With
Mark Destacamento, Marko Kamal
June 24, 2016
Staff extremly helpfull . Everyone I dealt with where extremely friendly and knowledgeable. It was a very positive experience. The staff Everyone I dealt with where extremely friendly and knowledgeable. It was a very positive experience. The staff I dealt with where extremely friendly and knowable. More
by dodgeguy
Employees Worked With
Moose Zarandah, Ashley Graham
June 23, 2016
STRIKE ONCE MORE!! EXCELLENT SERVICE PERFORMANCE Yesterday, I have a schedule for Safety Recall Service S08 Power Steering. I was provided with Excellent Service rendered one of your employees, Mr Yesterday, I have a schedule for Safety Recall Service S08 Power Steering. I was provided with Excellent Service rendered one of your employees, Mr. Allan Angeles (Service Advisory). He helped me to solved not only the recall service other than that, I feel something rare noise coming from my transmission gear. Now when I tested to drive and come back home I feel more comfortable and Safety First given to my family. Once Again, "Great service makes your customers feel that we CARE" Chester Tiongson- Thanks for the test drive... Regards, Ferdz More
by Ferdz
Employees Worked With
Chester Tiongson, Allan Angeles
June 22, 2016
I have never been treated so poorly. My vehicle was damaged by a piece of metal that hooked my mirror in the car wash after my oil change. Chris who claimed to be the store manager whom My vehicle was damaged by a piece of metal that hooked my mirror in the car wash after my oil change. Chris who claimed to be the store manager whom I found out later lied and is the service manager was very rude not only to me but the girl from the service bay on (3) occasions. I was told that my 2010 truck was old and that he wasn't even considering the thought of repairing the damage done by the car wash & that we were done so I should leave and go to the police If I have a problem. He refused to let me explain or show him what caused the damage and was told I should purchase a new vehicle since mine is 6 years old. He refused to let me speak or even tell me who the store manager was and insisted he was the manager only to find out from a salesman that he was in fact not the dealership manager and was new to the store. 5 people in my family have Dodge trucks and I will be sure to let them know along with others the way I was treated today. I would like to thank Brian N ,Annette K and finally Scott Saunders for helping me and being reasonable. More
by Kubiguy
Employees Worked With
Scott Saunders, Brian Neggers, James Lasytchuk, Annette Kwolik
June 20, 2016
Service If you are buying a new vehicle, Crosstown is the place to go. If you are expecting to get service after you purchase, don't there isn't any. If you are buying a new vehicle, Crosstown is the place to go. If you are expecting to get service after you purchase, don't there isn't any. More
by LesJa
Employees Worked With
Don't know the names of the service people
June 20, 2016
absolutely All of them were very accomodating. Credits to Ms. May for assisting me well. Checking all the best vehicle that suits my budget but with great featur All of them were very accomodating. Credits to Ms. May for assisting me well. Checking all the best vehicle that suits my budget but with great features as well and perfect for my family. Mr. Moose is great too. Overall With the employees they were all good and nice. More
by candy
Employees Worked With
Moose Zarandah, May Tiongson
June 17, 2016
Great service and selection This is the second Dodge minivan we have purchased at Crosstown Motors. Both times the sales person we dealt with was helpful and interested in our sp This is the second Dodge minivan we have purchased at Crosstown Motors. Both times the sales person we dealt with was helpful and interested in our specific needs and requirements. Several options were presented for us to choose from. Service was excellent with timely follow-up and communication. We appreciated the fact that we got good information and facts, with minimum hype and hard sell. One minor disappointment was that the final payments and price were higher than originally quoted. So beware of those extra / hidden charges and fees (extended warranty, etc). Be sure to ask and understand the extra fees, and remember it is your right to say "NO" to any of them. More
by Rocky
Employees Worked With
Pat Savoie, Jeremy Hamilton
