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Crosstown Chrysler Dodge Jeep Ram

Edmonton, AB

Overview
Reviews
4.6
2,326 Reviews
Call Dealership (780) 488-4881
View Awards

15520 123 Ave NW

Edmonton, AB

T5V 1K8

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Showing 2,326 reviews

August 26, 2025

Excellent service, staff that care, strive to get it right the first time and a very nice facility that is kid friendly! More

by Marty McBride
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayme Caldwell and Wallace Johma
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Aug 28, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Marty McBride, Thank you for your kind words. We are so glad you enjoyed the service, our facility, and the effort our team puts into getting it right the first time. It means a lot to know you felt cared for and comfortable during your visit. We look forward to seeing you again.

August 26, 2025

I had a great experience at crosstown Chrysler Dodge I highly recommended this dealership. I was completely impressed with their professionalism and customer service. And the staff were friendly. More

by alhazqi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
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Aug 28, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

alhazqi, Thank you for the wonderful review and recommendation. We are thrilled to hear you had such a positive experience with our team. Professional service and friendly staff are what we strive for every day and it is great to know it made a difference for you. We look forward to welcoming you back again.

August 26, 2025

The best dealer in the country as of now. Hehehehe. More sales to come guys More

by ulysses.ii_deliva
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chester Tiongson, Jecris Bautista, John Batao, Adora Pamolar, Bobby Farhangmehr
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Aug 28, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

ulysses.ii_deliva, We’ll take that title with a smile! Thank you for the kind words and support—it means a lot to the whole team. We look forward to helping with those future sales!

August 26, 2025

Very accommodating employees,friendly from sales department to business manager ( jecris ,adora , ai saduyaki ) all I can say best service.... More

by Smat5776
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jecris Bautista, Ai Sadayuki, Adora Pamolar
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Aug 28, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Smat5776, Thank you for the thoughtful review. We are happy to hear that our sales team and business office made your experience so positive. Jecris, Adora, and Ai will be glad to know their efforts stood out. We truly appreciate your kind words and look forward to serving you again.

August 26, 2025

Service was done promptly and I was in and out in two hours thanks Jayme. More

by bogie5096
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayme
Report | Print
Aug 28, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

bogie5096, Thank you for sharing your experience. We are glad Jayme was able to get you taken care of quickly and have you back on the road in no time. We appreciate your business and look forward to seeing you again.

August 25, 2025

Awesome service staff is very friendly they did an awesome job on my truck im very happy More

by Alain281121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wesley Sanderson
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Aug 27, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Alain281121, Thanks for the great feedback! We’re glad our service staff took good care of you and your truck. Hearing that you’re happy with the results means a lot to us.

August 23, 2025

Very pleasant and professional in the service area ,everyone makes you feel very welcome,they go the extra mile to make your visit very enjoyable More

by Raymond.mclean1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Smith
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Aug 27, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Raymond.mclean1, We truly appreciate your feedback! It’s great to hear our service team made you feel welcome and taken care of. We’ll be ready to provide the same experience every time you visit.

August 20, 2025

The auto dealer provides excellent maintenance services for my car. I always bring my vehicle to the auto dealer for regular maintenance. More

by bacologene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie
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Aug 24, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

bacologene, Thank you for your loyalty and for trusting us with your regular maintenance. We’re glad to hear you’re happy with the service and we look forward to keeping your vehicle running smoothly.

August 15, 2025

Received a quote on a Thursday afternoon and made arrangements for repair on Friday morning of my rear sliding window. Friday morning I received an updated quote that was $1000.00 more stating that More

by JH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Melissa Ball
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Aug 19, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Hi JH, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. To discuss the details of your visit further please reach out to our service manager, Brian, at 780-488-4881 or bneggers@crosstownchrysler.com. Thank you again.

Aug 22, 2025 -

JH responded

Thanks for reaching out Brian. I really appreciate that you took the time to follow up with me after talking with your staff. I’m happy that you took steps like discussing the issue with your team and ensuring that things like this don’t happen again. It means a lot from the customer standpoint for sure. As well, I appreciate you offering future service on my truck, and I will ensure I bring vehicle back for its next oil change and get back to having a good relationship with your team and dealership as a whole. Cheers Josh

August 14, 2025

Service centre do there best when we visit but our salesperson attitude we didnt like More

by Keith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hadi Temraz
Report | Print
Aug 17, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Hi [Keith], we’re happy our service team took good care of you, but we’re sorry your experience with your salesperson fell short. We’d like to learn more—please contact us, have a wonderful day

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