Back

Crosstown Chrysler Dodge Jeep Ram

Edmonton, AB

4.5
2,167 Reviews

15520 123 Ave NW

Edmonton, AB

T5V 1K8

Directions

By Type

Showing 2,167 reviews

February 16, 2025

They have lots of Friendly and helpful staff. Always willing to take the time to discuss issues More

by Gloc1956
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayme Caldwell. Service advisor , Amrit Saini
Feb 20, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Gloc1956, That's wonderful to hear! We're delighted our staff's friendliness and helpfulness shone through, and that they took the time to discuss any issues you had. We look forward to assisting you again in the future.

February 15, 2025

Service was excellent, and Vanessa helped out immensely in customer satisfaction overall, thank you, Crown More

by mstymiest1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa
Feb 20, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

mstymiest1, We're thrilled to hear your service was excellent! It's fantastic that Vanessa made such a positive impact on your overall customer satisfaction. We'll be sure to pass along your thanks. We appreciate your feedback and look forward to serving you again!

February 13, 2025

Absolutely outstanding service department, I’ve run Ram’s for 25 years and I’ve never been as impressed as I am with Crosstown. Brian and Vanessa were so outstanding that I’m actually taking the time to writ More

by Mike Thompson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Williams, Brian Neggers , Brian Neggers
Feb 18, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Mike Thompson, We're so glad to hear about your positive experience with our service department! It's fantastic that Brian and Vanessa were able to assist you so effectively. We appreciate you taking the time to share your feedback. We strive to provide top-notch service to all of our customers, and your review validates our efforts. Thank you for your business!

February 13, 2025

Unfortunately, I didn't see any professionalism from the staff at this service. They didn’t listen to my issue and initially failed to do what I asked for. Instead, they tried to charge me for a service I n More

by els7784
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Stanislav Chyzhevskyi
Feb 18, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Els7784, we truly appreciate your honest feedback. We're also happy to hear that Brian was able to assist while you were here. I there is anything else that can be done to assist you please don't hesitate to reach out to Brian again. Thank you and have a great day.

February 12, 2025

I got served within my appointment time and my car was ready in less than three hours. Great service. I always serve my car at the dealership. More

by Romiaguilar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Taylor
Feb 17, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Romiaguilar, We are so glad to hear you has a positive experience with our service department. We appreciate your continued trust in us keeping your vehicle up and running! Thank you, and have a fantastic day!

February 11, 2025

I got to deal with Chad. He was great! He got my vehicle done on time on my first visit. Even tho it wasn't a Dodge product it was no problem. He was easy to deal with and t More

by Aa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane Lalonde
Feb 13, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Aa, We're thrilled to hear you had such a positive experience with Chad and the Crosstown service team! It's wonderful that he was able to get your vehicle taken care of promptly and efficiently on your first visit. We appreciate you mentioning the fact that it wasn't a Dodge product, as we aim to provide top-notch service for all makes and models. We hope to get the pleasure of continuing to service you in the future! We hope you have a wonderful day

February 10, 2025

Very good service, professional and helpful,I drive all the way from Beaumont because of that. More

by Anton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Payment Comrie
Feb 13, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Anton, We're so glad to hear you appreciate our service enough to drive all the way from Beaumont! It's fantastic that you find our team professional and helpful, and we strive to provide that level of service to all our customers. We really appreciate your loyalty and taking the time to share your positive experience. We look forward to serving you again!

February 09, 2025

Great always helps out gets me going great work will always return Monica the best More

by Dkcat22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Gora
Feb 12, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Dkcat22, we really appreciate your positive review! Thank you, and have a fantastic day!

February 08, 2025

Dealers are expensive but always treat me with respect Vanessa always great to deal with I’m vey happy with crosstown More

by Jpnagy47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Williams
Feb 12, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Jpnagy47, We're so glad to hear about your positive experience at Crosstown! It's fantastic that you feel respected by our team, and we especially appreciate you mentioning Vanessa. We hope you have a fantastic day!

February 08, 2025

Been taking my trucks there for all the mechanical needs Monica has been great to deal with gets me in right away and keeps me in the loop. More

by d_howie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Gora
Feb 12, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

d_howie, That's wonderful to hear! We're delighted that Monica has been so helpful and efficient in taking care of your trucks. Keeping our customers informed and getting them in quickly is a top priority for us. We appreciate your continued business!

...
7
...