
Crosstown Chrysler Dodge Jeep Ram
Edmonton, AB
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Used car sales department is below par I recently bought a used truck from Crosstown. I bought the truck for the truck, not because I I liked the dealership in the first place. The used ca I recently bought a used truck from Crosstown. I bought the truck for the truck, not because I I liked the dealership in the first place. The used car staff could take a few lessons on being professional and treating the customer in a way that a customer would recommend them to others. I will not! Go to pick up my very expensive used truck, they did not have it cleaned or fuelled up! I had to do it, not impressed. Finance department (Joy) was terrific to deal with. Never again Crosstown. More
Best customer service in a very long time! Allan Angeles!! I truly don't ever remember receiving such fabulous customer service. This wonderful man took a bit of a stressful situation and in a Allan Angeles!! I truly don't ever remember receiving such fabulous customer service. This wonderful man took a bit of a stressful situation and in a very professional but personable way made everything well again. He took time daily from his, I'm sure, very busy schedule to contact me and worked to resolve the issue with my vehicle. Allan is a very valuable assets Crosstown.......I wouldn't let this one get away!!! More
The Perfect Fi(a)t Steve at Crosstown totally shocked us by suggesting a Fiat crossover, and we couldn't be happier. He made it a really smooth experience, from choosing Steve at Crosstown totally shocked us by suggesting a Fiat crossover, and we couldn't be happier. He made it a really smooth experience, from choosing the right vehicle for us to helping lower our monthly payments. I would totally reccommend Steve at Crosstown to anyone looking to buy their next car. More
Great experience We recently purchased a pre owned Durango from Ashley. She was really helpful and patient with all of my questions, and never made us feel pressured. We recently purchased a pre owned Durango from Ashley. She was really helpful and patient with all of my questions, and never made us feel pressured. She made sure we understood everything about our new vehicle, and made the experience a pleasant one. I would definitely buy another vehicle from Ashley, and recommend her to anyone that is looking. More
Great fast service Kind employees, teddy, Hamil, and Ian, very fast very professional, guide me through all the step and provided great advice. This dealership is always Kind employees, teddy, Hamil, and Ian, very fast very professional, guide me through all the step and provided great advice. This dealership is always willing to solve issues More
Handling customer inquiries I got a car in this location last December 3,2016 . And until now (March 27,2017) i did'nt recieve my PST refund yet. Since I lived in SK i paid for m I got a car in this location last December 3,2016 . And until now (March 27,2017) i did'nt recieve my PST refund yet. Since I lived in SK i paid for my PST when i register the car. Before i got the car i even make sure with my dealer (Mark Destacamento) if the company will shoulder the PST,and he said (yes),so i did not hesitate to get a car from edmonton though I'm from SK. So for you, guys living outside Alberta, if you want to buy a car outside your province and consider to have an transaction with this location, better think twice. Unless you want to shoulder your PST. This is dissappointing experience. More
Guy Jeremy @ Crosstown is A++ rating Guy Jeremy and the team at Crosstown made my Christmas. I traded in my Ram for a wonderful ignition orange 2017 Ram 1500. We immediately took the Ram Guy Jeremy and the team at Crosstown made my Christmas. I traded in my Ram for a wonderful ignition orange 2017 Ram 1500. We immediately took the Ram on a road trip from Edmonton to LA. While we were in the USA people were blown away by the color. They expressed that they never seen that color on a Ram before. I can attest to this as we didn't see 1 other one on the trip. I continue to appreciate the team at Crosstown with follow up emails from them asking how everything is going and if there is any issue to just contact them. This is old school sales and service that others should emulate. Thanks Guy and the team. More
"Just what i wanted" On Friday, March 17, I went to a different dealership and put a down payment on a black 2013 Grand Caravan. I thought I had found my van. On Saturda On Friday, March 17, I went to a different dealership and put a down payment on a black 2013 Grand Caravan. I thought I had found my van. On Saturday I had the urge to go to Crosstown and there I met Mazin Fakhreddine He showed me a black 2015 Grand Caravan, almost identical but two years newer, 1/3 less mileage and at a better price. I felt no pressure and he was very helpful and informative. I went to my bank, got a cheque and drove off the lot that very day. I went back to the first dealership and got my down payment back. They weren't happy and showed it. Oh, Well! More
Excellent Service Great people and excellent service. Listened to all my need and provide perfect service. It was truly a commendable experienced. Salute to Mr. Allan Great people and excellent service. Listened to all my need and provide perfect service. It was truly a commendable experienced. Salute to Mr. Allan Angeles. More
Great experience. I bought my first vehicle under my own name from Manny. Everything from financing to the insurance. Of course I was nervous and didn't know what to ex I bought my first vehicle under my own name from Manny. Everything from financing to the insurance. Of course I was nervous and didn't know what to expect but Manny made it clear that he cares about his customers and likes to make people happy. He went above and beyond to find me the perfect truck. He was not going to let me leave this dealership undatisfied. I will defiantly be returning here to purchase future vehicles More