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Crosstown Chrysler Dodge Jeep Ram

Edmonton, AB

4.5
2,168 Reviews

15520 123 Ave NW

Edmonton, AB

T5V 1K8

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Showing 2,168 reviews

April 05, 2017

Used car sales department is below par I recently bought a used truck from Crosstown. I bought the truck for the truck, not because I I liked the dealership in the first place. The used ca More

by Bear
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Husny Ismael, Joy Gobeil, Ruby Bhinder
May 04, 2017 -

Crosstown Chrysler Dodge Jeep Ram responded

On behalf of Crosstown I would like to apologize that your experience was not a positive one. I really do appreciate you taking to the time to speak with me regarding your concerns and allowing me to assist in providing a resolution. We appreciate your business and look forward to providing you with service in the future. Sincerely, Shellian

April 05, 2017

Best customer service in a very long time! Allan Angeles!! I truly don't ever remember receiving such fabulous customer service. This wonderful man took a bit of a stressful situation and in a More

by Shaun MacWilliams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allan Angeles
Apr 05, 2017 -

Crosstown Chrysler Dodge Jeep Ram responded

On behalf us all of us at Crosstown Auto Centre, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Allan. We will be sharing your feedback amongst our team. We look forward to serving you for many years! Respectfully, Shellian Bremec Marketing Manager

April 03, 2017

The Perfect Fi(a)t Steve at Crosstown totally shocked us by suggesting a Fiat crossover, and we couldn't be happier. He made it a really smooth experience, from choosing More

by Steph H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joy Gobeil, Steve Kachkan
Apr 05, 2017 -

Crosstown Chrysler Dodge Jeep Ram responded

Congratulations on your new Fiat Crossover! Thank you for taking the time to write about your experience. It is wonderful to hear that Steve was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Respectfully, Shellian Bremec Marketing Manager

April 03, 2017

Great experience We recently purchased a pre owned Durango from Ashley. She was really helpful and patient with all of my questions, and never made us feel pressured. More

by BbbmP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Graham
Apr 05, 2017 -

Crosstown Chrysler Dodge Jeep Ram responded

Congratulations on your Dodge Durango purchase! Thank you for taking the time to write about your experience. It is wonderful to hear that Ashely was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Respectfully, Shellian Bremec Marketing Manager

April 01, 2017

Great fast service Kind employees, teddy, Hamil, and Ian, very fast very professional, guide me through all the step and provided great advice. This dealership is always More

by Lililafaille
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Teddy Garcia, Hemil Bhagat, Ian Denoon
March 27, 2017

Handling customer inquiries I got a car in this location last December 3,2016 . And until now (March 27,2017) i did'nt recieve my PST refund yet. Since I lived in SK i paid for m More

by Sally
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mark Destacamento
March 25, 2017

Guy Jeremy @ Crosstown is A++ rating Guy Jeremy and the team at Crosstown made my Christmas. I traded in my Ram for a wonderful ignition orange 2017 Ram 1500. We immediately took the Ram More

by MrBullSTR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Guy Jeremy
Mar 31, 2017 -

Crosstown Chrysler Dodge Jeep Ram responded

Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience! Guy is a valuable team member that goes above and beyond to meet our client’s needs, and we are so pleased that was your experience.On behalf of your friends here at Crosstown, enjoy that ride! Sincerely, Shellian Bremec Marketing Manager

March 24, 2017

"Just what i wanted" On Friday, March 17, I went to a different dealership and put a down payment on a black 2013 Grand Caravan. I thought I had found my van. On Saturda More

by Linda318
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mazin Fakhreddine, Lyle Najjar
March 24, 2017

Excellent Service Great people and excellent service. Listened to all my need and provide perfect service. It was truly a commendable experienced. Salute to Mr. Allan More

by stanley s mandap
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allan Angeles
March 24, 2017

Great experience. I bought my first vehicle under my own name from Manny. Everything from financing to the insurance. Of course I was nervous and didn't know what to ex More

by Tyler cammock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny Hanna
Mar 31, 2017 -

Crosstown Chrysler Dodge Jeep Ram responded

On behalf us all of us at Crosstown, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Manny. We will be sharing your feedback amongst our team. Enjoy your new vehicle and please come visit us again soon! Respectfully, Shellian Bremec Marketing Manager

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