Crosstown Chrysler Dodge Jeep Ram

Sales team are great I have had problems in the past with salespeople treating me like a stupid girl but here he listened to me and treated me with respect and was not pus I have had problems in the past with salespeople treating me like a stupid girl but here he listened to me and treated me with respect and was not pushy which made us decide to purchase a vehicle from them and when we decide to buy again I will be returning thank you for your patience and understanding More

Excellent customer service! First time I ever felt comfortable going into a dealership. My questions were all answered clearly, was patient and was very hospitable to all guests. First time I ever felt comfortable going into a dealership. My questions were all answered clearly, was patient and was very hospitable to all guests. It was indeed overall a 5 star experience More

depending on who the salesman is husny has been there for some of my purchases and keeps his word and gets things done as best as he can for you would deal with him again husny has been there for some of my purchases and keeps his word and gets things done as best as he can for you would deal with him again More

Helpful, friendly, great service I was very impressed and happy with my purchase of a jeep Cherokee at this dealership I would highly recommend it and will buy there again in the futu I was very impressed and happy with my purchase of a jeep Cherokee at this dealership I would highly recommend it and will buy there again in the future. Mazin was very friendly and offered great service as was all staff , my wait time for the vehicle was not long and they had it detailed and cleaned and ready for pickup the next day. Thanks Crosstown! Lyle in finance made it easy and was very funny had us laughing. Great experience buying there! More

Good Service Jecris Bautista he is so Friendly and he has great Service I would recommend my friends to come see him in the Future to buy their First Car ..Two th Jecris Bautista he is so Friendly and he has great Service I would recommend my friends to come see him in the Future to buy their First Car ..Two thumbs up keep up the great work More

Outstanding Salesman Our family just finished purchasing our third vehicle from this dealership within the last 2 1/2 years. We dealt with the same Salesman, Manny Hanna, Our family just finished purchasing our third vehicle from this dealership within the last 2 1/2 years. We dealt with the same Salesman, Manny Hanna, each time and each time he went above and beyond to ensure that we received the "best bang for our buck". My wife purchased a 2015 Dodge Dart and my son purchased a 2016 Jeep Cherokee from Manny within two weeks of each other and can't rave enough about how friendly and helpful Manny is. More

Amazing experience! They gave us not only a good deal but a great service! 👍Will surely recommend this dealership to a friend, it was a wonderful experience for our fam They gave us not only a good deal but a great service! 👍Will surely recommend this dealership to a friend, it was a wonderful experience for our family. More

It's the person, not the brand In early 2010, I bought a used vehicle from an Edmonton dealership. By the time I left, I swore I never wanted to see that salesman or his manager ev In early 2010, I bought a used vehicle from an Edmonton dealership. By the time I left, I swore I never wanted to see that salesman or his manager ever again. Over a month later I took that vehicle to another dealership and was told I needed over $900 in brake work (outside of the 30 day warranty from the previous dealership). When I arrived at reception to pick up my vehicle, the receptionist was busy on the phone. A salesman came over and asked if he could help. I said I was just there to pick up my vehicle. He looked at my invoice and asked if I might be interested in trading that in for a newer vehicle. I told him no thanks, I wanted to decrease my expenses not increase them. As he walked away he said, "you should learn to manage . you're 'expletive' money. I'm not joking or exaggerating. To top it off, my house burned down a few months earlier and I lost everything which was the reason for buying the used vehicle to begin with. I don't look forward to buying vehicles because it represents a significant expense and nobody wants to make that decision under duress. And I already don't like salesmen. The day I decided to stop by Crosstown just to have a look and play with ideas, I didn't plan on talking to anyone I just wanted to look then leave. My vehicle was paid for but was getting a bit old so I figured the time to look was when I didn't have to. No pressure. When I ran into Ismael, he asked if he could help, I told him I was just looking, he talked about the vehicles I had in mind, and left it at that. No pressure. Just a conversation. Later on I spoke with my wife about the possibility of trading in for something new that could tow a small trailer. I told her I actually liked dealing with Ismael. She came with me on the second visit and agreed that this was a much different experience than our previous experiences. Within a few days, I'm signing the papers with Joy in finance, shaking Ismael's hand and driving off with a new vehicle and actually feeling pretty good about it. I won't rate a dealership because a dealership is made up of people and a person can make a company look bad, or look good. I'll simply rate my experience so far based on the individuals I dealt with. If I hadn't met Ismael, I would still be driving my old '09 van. That's how much of a difference his approach made with me. Just casual. I ask a question, I get an answer. No pretense. What a relief. Someone you can easily imagine just sharing a cup of coffee with. In this review I'm asked if I would recommend this dealership. I gave a 4 star but it doesn't mean much because it depends so much on the people. Ismael and Joy made the experience great. More

Ruby was an awesome saleslady After a small glitch I had a very good experience , Ruby treated me very well and was very professional . Together with her sales manager Husny we cam After a small glitch I had a very good experience , Ruby treated me very well and was very professional . Together with her sales manager Husny we came to an agreement that was good for both myself and the dealership. I feel I got a very fair deal . Marko in the credit dept. was very quick and made the financing go smooth and it was actually a relaxing experience . That's so much Ruby More

Awesome sales person I was looking around mini vans and I found one in crosstown's website, Ashley Graham contact me and I was surprised with her excellent treatment, very I was looking around mini vans and I found one in crosstown's website, Ashley Graham contact me and I was surprised with her excellent treatment, very good willingness to close sale, conclusion was a good shopping experience. I recommend highly contact her, also Jorge Maya helped with the financing and to get the payments to fit within my budget. Thank you guys! More