Back

Crosstown Chrysler Dodge Jeep Ram

Edmonton, AB

4.5
2,167 Reviews

15520 123 Ave NW

Edmonton, AB

T5V 1K8

Directions

By Type

Showing 2,167 reviews

February 25, 2025

I found this dealership very helpful The personnel were very courteous and helpful. Prices were great. Work done was very good, high quality My service rep Monica went out of her my way to make sure everyt More

by orichtrucking
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Gora
Feb 27, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

orichtrucking, We're delighted to hear about your positive experience! It's wonderful that you found our team courteous and helpful, and that you were pleased with the quality of the work and our prices. We especially appreciate you highlighting Monica's exceptional service. We hope you have a fantastic day!

February 24, 2025

They do good work if any other issues they let you know. Staff is excellent More

by Ebpaleck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayme Caldwell. 5. Stars
Feb 28, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Ebpaleck, we really appreciate your positive review! Thank you, and have a fantastic day!

February 24, 2025

The staff at this location are phenomenal. By far the best customer experience I have had in a long time. More

by Nicole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Gora, John Batao
Feb 27, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Nicole, That's fantastic to hear! We're thrilled you had such a wonderful experience with our staff. We pride ourselves on providing top-notch customer service, and your feedback validates our efforts. Thank you for the 5-star review!

February 22, 2025

Jecrese and Adora are awesome people to deal with and Adam also. Overall nice place very clean fast service More

by Mark 74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam El Najjar, Jecris Bautista, Ai Sadayuki
Feb 27, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Mark 74, we really appreciate your positive review! Thank you, and have a fantastic day!

February 21, 2025

I was dealing with u for years I never had any problems always u take care of me and always best advices ur services is always quick and on time great job keep it up I can say thanks very much More

by Mason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hadi Temraz
Feb 23, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Mason, We're so glad to hear about your positive experience with us over the years! Thank you for your kind words. We strive to provide excellent service and timely advice, and it's rewarding to know we've met your expectations. We appreciate your continued trust and look forward to serving you in the future.

February 21, 2025

It was great and everyone involved helped out alot. Thanks for the service. I'll be going back More

by Floydtravis.lavallee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Smith
Feb 27, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Floydtravis.lavallee, we really appreciate your positive review! We look forward to being of service again in the future. Have a wonderful day!

February 20, 2025

I’ve seen lots of ways to separate me from my money, but 16% “miscellaneous charges” for “shop supplies” on a diagnosis and an alignment that use nothing, is more than a “stretch”. Unreasonable in all ways, More

by abjkrs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jayme
Feb 23, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Justin Sherwood, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Our service manager, Brian, would like to speak with you about your visit. Please reach out to him at 780-488-4881 or bneggers@crosstownchrysler.com. Thank you again for letting us know about your visit.

February 18, 2025

Best dealership ever… the people are nice and approachable.. especially my agents Jecris and Adora superb… thank you guys. More

by JT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jecris Bautista, Adora Pamolar
Feb 21, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

JT, Thank you so much for your kind words, we will be sure to pass along your words of praise towards Jecris and Adora. We hope you have a fantastic day!

Feb 21, 2025 -

JT responded

Thank you so much..

February 18, 2025

Vanessa was our serves rep and took excellent care of us She also provided us with transportation so we were not stuck. The work was done with professional cate More

by glennukrainec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa
Feb 21, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

glennukrainec, We're so glad to hear Vanessa took such good care of you! Providing excellent service and going the extra mile for our customers is something we strive for. We appreciate you taking the time to share your positive experience. We'll be sure to pass along your compliments to Vanessa. Have a wonderful day!

February 17, 2025

Always easy to deal with and competent staff. Especially the service writer that I usually deal with, Vanessa Williams. Always friendly and helpful. More

by Hank Ferris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Williams
Feb 20, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Hank Ferris, we really appreciate your positive review! Thank you, and have a fantastic day!

...
6
...