Crosstown Chrysler Dodge Jeep Ram | Page 6

I took my Wrangler in because it was throwing all sorts of error messages. At times, it was rendering itself undrivable by not allowing it to get it out of “park”. After 6 days of holding the vehicle and t of error messages. At times, it was rendering itself undrivable by not allowing it to get it out of “park”. After 6 days of holding the vehicle and taking it on multiple test drives, they were unable to find any problem with it, unbelievably. They did manage to find over $3000 worth of unrelated work that needed done, however. Upon receiving the vehicle back, I had the error codes return almost immediately. So, back to the shop after the long weekend it went where it sits today. Disappointing that the company who made the vehicle aren’t able to diagnose and repair it. Very kind service people (only thing holding me back from assessing a one-star review), but incredibly disappointing results thus far. I will report again after I receive it back again. Hopefully I will be able to have a more favourable review. More

Brought my truck in for it's regular oil change through the express way. Staff were excellent to deal.with and took great care of my needs and truck. Normally I go to service and deal.with Monica Gora who the express way. Staff were excellent to deal.with and took great care of my needs and truck. Normally I go to service and deal.with Monica Gora who is exceptional and amazing to deal with, but the staff in the expressway were amazing. Highly recommend crosstown for your service needs. More

I think that AJ is one of your best salesman he goes out of his way to make customers happy to him it’s about the customer thanks of his way to make customers happy to him it’s about the customer thanks More

recently went in for my post purchase detailing. was fortunate to be able to deal with Psymon, he was super helpful and awesome to deal with, making sure that everything was to my satisfaction, inc was fortunate to be able to deal with Psymon, he was super helpful and awesome to deal with, making sure that everything was to my satisfaction, including rectifying a couple of issues since purchase. Thank you, Psymon!! More

I had a great experience at the Crosstown Dodge Ram Service Center. Jayme was absolutely fantastic, welcoming, professional, and very informative throughout the entire process. She took the time to exp Service Center. Jayme was absolutely fantastic, welcoming, professional, and very informative throughout the entire process. She took the time to explain everything clearly and made sure I felt confident and comfortable with the service being done. It’s rare to find someone so genuinely helpful and attentive. Highly recommend asking for Jayme if you’re heading in for service! More

They are very professional of dealing customer and they explained well what they going to do with your vehicle. explained well what they going to do with your vehicle. More

Experiencing an oil leak two times on a brand-new vehicle has significantly reduced my trust in the Jeep brand. Additionally, the short notice given to return the rental vehicle and pick up my own added to t has significantly reduced my trust in the Jeep brand. Additionally, the short notice given to return the rental vehicle and pick up my own added to the inconvenience. However, I appreciate that the issue was resolved twice and the service was completed. More

Angie was amazing! !!! My 2020 wrangler had some rust issues under the paint now it looks brand new was totally stress free!! Thanks Angie !!! My 2020 wrangler had some rust issues under the paint now it looks brand new was totally stress free!! Thanks Angie More

The service rep, Jayme was fast and efficient. She carefully explained what we needed in a pleasant manner. She carefully explained what we needed in a pleasant manner. More

Brought my truck in for service, staff were very friendly and attentive, had a bit of a misunderstanding but the assistant service manger sorted it out promptly, all in all I believe I received exceptional s and attentive, had a bit of a misunderstanding but the assistant service manger sorted it out promptly, all in all I believe I received exceptional service when visiting this dealerships service department. More