
Crosstown Chrysler Dodge Jeep Ram
Edmonton, AB
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Service Center review We bought a 2016 Jeep Cherokee sport at the end of August, owned for a month had to get towed to dealer as it wouldn’t start, starter had went in the We bought a 2016 Jeep Cherokee sport at the end of August, owned for a month had to get towed to dealer as it wouldn’t start, starter had went in the vehicle and was told it would be fixed within a week. Got a call saying there was an extra bolt in the torque converter housing and the bolt had wrecked the torque converter and starter. Vehicle was in the shop for a total of 20 days. We only received a couple calls about the status of vehicle so we’re in the dark with how the repairs were going, were told to come pick it up only to find out the vehicle was left in horrendous condition, dirt and dust on the door panels inside and the floor filthy, and no fuel left. It was picked up with 3/4 of a tank. This is very disappointing, and discouraging for us. The least that could have been done is the vehicle cleaned and have a half tank of fuel. More
leave it to the pros. patience is key if you have any issues, whatever it is, it's not the first of it's kind, they will make it right just give it time. patience is key if you have any issues, whatever it is, it's not the first of it's kind, they will make it right just give it time. More
Very freindly and proffesional. I basically asked him what i was looking, my price range. He gave me plenty of options and puthimself on my shoes as the buyer and gave me exactly wha I basically asked him what i was looking, my price range. He gave me plenty of options and puthimself on my shoes as the buyer and gave me exactly what i was looking i came across the in 2017 dont know if he still works this was years ago, made everything easy going and very freindly and proffesional. More
Ashley was Awesome Sauce, and Finance Dept. were Cool Beans! I'm very happy with my vehicle purchase, and it's all thanks to the great service and awesome knowledge of Ashley Graham, our sales representative wit I'm very happy with my vehicle purchase, and it's all thanks to the great service and awesome knowledge of Ashley Graham, our sales representative with Crosstown Auto Centre and the amazing people that we were privileged to meet there as they helped with the purchase. Ashley was awesome and kept me informed during the purchase process and had the answers to my questions, and i left satisfied and confident with my vehicle purchase, and have nothing but positive feelings about my experience with Crosstown Auto Centre in Edmonton, and highly recommend them for your next vehicle purchase. Thanks again for the great service and attentive assistance with my vehicle purchase and a heartfelt Thank You to Ashley for helping me get behind the wheel of my Ram 1500. More
had poor salesman. did not try or give me any deal. very poor went in there cause they had the right colour and options of vehicle i was looking for.But bad mistake. we agreed on a price and i told them very poor went in there cause they had the right colour and options of vehicle i was looking for.But bad mistake. we agreed on a price and i told them that i would think on it over night, The next day, my numbers all changed my interest rate went up 2% for some reason.They went ahead and got more approval for the loan just for the extra warranty which i told them i did not want. When i tried to call a manager and left messages , no return call. 3 times tried to get someone, nothing still to this day. was a very bad day, they took my money and thats all they wanted. Went back in there a few weeks later and talked to the salesman, think the vehicle is getting poor gas miles.He said you must be driving it hard and walked away. seems to me that there is no care after the fact, More
Had excellent service from allan angeles service rep had went into crosstown service department with make ram 2500 and my concerns were dealt with in a professional and most helpful way from allan angele had went into crosstown service department with make ram 2500 and my concerns were dealt with in a professional and most helpful way from allan angeles . who has renew my faith in crosstown service department and will only go to them with my vehicle concerns . More
Mo is an excellent salesman, goes the extra mile Mo is an excellent sales man. He goes the extra mile to ensure you get value for your budget. He also has an excellent customer service skill. I g Mo is an excellent sales man. He goes the extra mile to ensure you get value for your budget. He also has an excellent customer service skill. I got a Hyundai Santa fei from Cross town autos. I am very happy with my purchase I will recommend cross town autos to anyone and everyone More
Awesome dealership Jecris Bautista he is Awesome dealership for me! He's nice and friendly. He's excellent dealership because he's good communicate to the clients. Im ha Jecris Bautista he is Awesome dealership for me! He's nice and friendly. He's excellent dealership because he's good communicate to the clients. Im happy for him. More
Homan is amazing! From the very first meeting to the end of the deal, Homan has provided above and beyond amazing customer service. He listened to what I was looking fo From the very first meeting to the end of the deal, Homan has provided above and beyond amazing customer service. He listened to what I was looking for in a vehicle, got me exactly what I wanted and at a amazing price as well. He got me into my absolute dream vehicle that was well within my price range. Never once did I feel like I was pressured into buying a vehicle I did not like or something I could not afford. He was so good that we decided that we wanted to upgrade my husbands vehicle as well, because we knew that we would not be satisfied with working with anyone else but Homan. I would recommend him to everyone and anyone looking to purchase a vehicle, new or used. You will not find anyone else that could give you better service and understand your wants and needs like Homan. More
It's like a roller coaster ride Mr.Chester Tiongson and Jecris Bautista did an awesome job they turn my bad experience into a good one👍🏼I highly recommend this two guys for the fir Mr.Chester Tiongson and Jecris Bautista did an awesome job they turn my bad experience into a good one👍🏼I highly recommend this two guys for the first time buyer of new and used cars👍🏼 More