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Crosstown Chrysler Dodge Jeep Ram

Edmonton, AB

4.5
2,167 Reviews

15520 123 Ave NW

Edmonton, AB

T5V 1K8

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Showing 2,167 reviews

March 31, 2025

Brought my truck in for an issue, it was diagnosed quickly and part ordered. I brought it back for repair and it was complete in just a few hours. More

by tandruchow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa
Apr 05, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

tandruchow, Thank you for your review! We're glad to hear that our team was able to diagnose and repair your truck quickly. We hope you have a fantastic day!

March 29, 2025

Although we have had some differences with the service area the final results have always been very satisfactory. Crosstown has an excellent staff that are professional and are definitely customer servic More

by MarknPatti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Gora, Emre Kahraman, Jaden Murray
Apr 05, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

MarknPatti, Thank you for your thoughtful review! We truly appreciate your feedback and are glad to hear that you’ve been satisfied with the final results. Our team is committed to delivering professional and customer-focused service, and it’s great to know that it stands out. We value your business and look forward to continuing to provide excellent service in the future!

March 29, 2025

I was happy with the service and the stuff, everything was done on time and well . More

by Kabem8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paulo Oliveira, Darrin Orchard, Annette Saunders, Dale Severyn, Jennifer Taylor , Angela Smith, Sandra Urbanovitch, Jobolson Robles
Apr 05, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Kabem8, Thank you for your review! We’re glad to hear you were happy with our service and that everything was completed on time. If there’s anything we can do to make your experience even better next time, we’d love to hear your feedback. We appreciate your support and look forward to serving you again!

March 28, 2025

I am thrilled with my recent Jeep purchase. Although we discovered a few damages after the purchase, the dealership promptly addressed our concerns and repaired the issues at no cost. Their eff More

by danielleolesen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angela Smith
Apr 05, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

danielleolesen, Thank you for your wonderful review! We’re thrilled to hear that you’re happy with your Jeep purchase and that our team was able to address your concerns promptly. Customer satisfaction is our top priority, and we’re glad Angie and our service team could make the process seamless for you. Your recommendation means the world to us, and we truly appreciate your support. Enjoy your Jeep, and we look forward to serving you again in the future!

March 28, 2025

Easy to communicate and set up. Service advisors are great. Complimentary inspection was well appreciated. More

by Saifhossain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Psymon
Mar 30, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Saifhossain, Thank you for your positive review! We are happy to hear the communication between you and the advisors was great! We hope to continue being of service to you in the future! Thank you once again and have a fantastic day!

March 25, 2025

Pleasant to deal with. Information and specifics usually given, uber rides to and from home and dealership, immediately. Full explanations of services, options always More

by RH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Caldwell I think the name is.
Mar 28, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

RH, Thank you for your feedback! We're glad you’ve had a positive experience with our team and services, and we appreciate your kind words about Jayme. We understand your concerns about the rack and opinion replacements and are always here to help if you have any questions. Your trust means a lot to us, and we look forward to serving you again!

March 21, 2025

Vanessa was great as my service advisor. Would recommend them and her as your advisor! More

by redram1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa
Mar 23, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

redram1979, We are pleased to hear of your great experience with Vanessa, we will pass along your comments to her! If there is anything else we could do for you to help bring that 3 star to a 5 star than please do not hesitate to reach out! Thank you and have a fantastic day

March 21, 2025

I had an exceptional experience at Crosstown Chrysler Dodge Jeep Ram while trading in my vehicle for a newer Jeep. The process was seamless, efficient, and genuinely enjoyable—largely thanks to Aaron, wh More

by cmcle094
Recommend Dealer
Yes
Employees Worked With
Aaron Henderson
Mar 23, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

cmcle094, Thank you for sharing your wonderful experience! We’re thrilled to hear that Aaron provided such a respectful, transparent, and enjoyable car-buying experience. We strive to create a welcoming environment for all our customers, and it’s great to know Aaron made you feel valued and in control of your purchase. Your kind words mean a lot to us, and we truly appreciate your recommendation. Enjoy your new Jeep, and we look forward to seeing you again in the future!

March 15, 2025

Very good services I been going to Chrysler Crosstown for about 15 years maybe more good people’s working there More

by Landrybeatle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Psymon comrie
Mar 19, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Landrybeatle, That's wonderful to hear! 15 years of loyalty speaks volumes. We're so glad you've consistently had positive experiences with our team at Crosstown Chrysler. We truly value long-term relationships with our customers and appreciate your continued trust in us. If there is anything we can do to achieve that full 5 star rating than please do not hesitate to reach out and let us know!

March 15, 2025

Lie lie and lie fraudulent and very dishonest. Needs to be reported asap to amvic More

by Andreadoiron
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kk Mazviwanza, Andrew Bonyai
Mar 20, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Hi there, we would like to get some more details about your experience with us. Please reach out to Adam at 780-488-4881 or anajjar@crosstownchrysler.com. Thank you and have a great day.

Mar 31, 2025 -

Andreadoiron responded

No thanks ,never will deal with you again, what a horrible experience

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