
Crosstown Chrysler Dodge Jeep Ram
Edmonton, AB
Filter Reviews by Keyword
By Type
Showing 2,167 reviews
Brought my truck in for an issue, it was diagnosed quickly and part ordered. I brought it back for repair and it was complete in just a few hours. quickly and part ordered. I brought it back for repair and it was complete in just a few hours. More
Although we have had some differences with the service area the final results have always been very satisfactory. Crosstown has an excellent staff that are professional and are definitely customer servic area the final results have always been very satisfactory. Crosstown has an excellent staff that are professional and are definitely customer service oriented. They are "stand out" in the industry. Great Job More
I am thrilled with my recent Jeep purchase. Although we discovered a few damages after the purchase, the dealership promptly addressed our concerns and repaired the issues at no cost. Their eff Although we discovered a few damages after the purchase, the dealership promptly addressed our concerns and repaired the issues at no cost. Their efforts went above and beyond our expectations. Angie from the service department provided exceptional assistance, making the process seamless and enjoyable. Overall, our experience with this dealership has been outstanding. I highly recommend them and will continue to do so in the future. More
Pleasant to deal with. Information and specifics usually given, uber rides to and from home and dealership, immediately. Full explanations of services, options always Information and specifics usually given, uber rides to and from home and dealership, immediately. Full explanations of services, options always given. Parts correctly ordered. Inspections cover everything, minor to major. Free carwashes too. Jamie especially as an agent is outstanding. Questions to be had about specific situations though. 3 or 4 rack and pinion replacements over 77k km, 11 years. Warranty is honored but... weird situation. Crosstown has been pretty solid though overall. More
I had an exceptional experience at Crosstown Chrysler Dodge Jeep Ram while trading in my vehicle for a newer Jeep. The process was seamless, efficient, and genuinely enjoyable—largely thanks to Aaron, wh Dodge Jeep Ram while trading in my vehicle for a newer Jeep. The process was seamless, efficient, and genuinely enjoyable—largely thanks to Aaron, who exemplified professionalism and integrity. As a woman, I’ve often encountered high-pressure sales tactics at dealerships, leaving me wary of being dismissed or taken advantage of. However, Aaron provided the exact opposite experience. He was kind, respectful, and attentive, ensuring that my preferences were heard and offering thoughtful recommendations without any pressure. He provided insight only when requested, making me feel entirely in control of the decision-making process. Additionally, he was proactive in exploring pricing options and potential promotions to ensure I received the best possible deal. Beyond that, my girlfriend and I felt welcomed and valued as customers—an aspect of car buying that is not always a given. Aaron fostered an atmosphere of trust and respect, making the entire experience not only positive but also reassuring. I would wholeheartedly recommend him to anyone and would gladly return for future purchases. More