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Crosstown Chrysler Dodge Jeep Ram

Edmonton, AB

4.0
2,001 Reviews

15520 123 Ave NW

Edmonton, AB

T5V 1K8

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Showing 2,001 reviews

July 11, 2017

Thank You Extremely satisfied with Allan Angeles' excellent service.Explained everything in detail professionally.If everyone could be as pleasant and helpful,o More

by baldwin18
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allan Angeles
Jul 13, 2017 -

Crosstown Chrysler Dodge Jeep Ram responded

We are happy to hear that you got exactly what you wanted out of your service experience with us at Crosstown Auto Centre. We wish you safe travels and look forward to seeing you again soon! Respectfully, Alana Oliva Marketing Manager

July 09, 2017

Maintenance rip off They are trying their best to get your vehicle serviced even it doesnt needed. At 60k mileage they wanted to have a transmission flush because they to More

by Jojo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Carlo Colinares, Mario Liberona, Shane Desaulniers
Jul 10, 2017 -

Crosstown Chrysler Dodge Jeep Ram responded

On behalf of the Marketing team here at Crosstown Auto Centre, I sincerely apologize that you had an unpleasant experience. Thank you for taking the time to provide us with this feedback. The frustration you encountered due to the transmission flush is understandable and your experience is unacceptable. We would like to discuss this further with you, please do not hesitate to contact me at your convenience. Respectfully, Alana Oliva Marketing Manager (780)809-9634

July 08, 2017

Excellent Service!!!!!! Allan as always very helpful, friendly, efficient and professional. I'm so glad to have him as my service advisor. Thanks again for taking care of m More

by Enrique39
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allan Angeles
Jul 10, 2017 -

Crosstown Chrysler Dodge Jeep Ram responded

Thank you so much for sharing your experience with Crosstown Auto Centre. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Allan and the team will be thrilled to hear your feedback! Respectfully, Alana Oliva Marketing Manager

July 06, 2017

Ai Sadayuki They are very helpful to find the car I been looking for I am so happy with it Thanks Aboud I recommend my friends their friends and family g More

by Ai sadayuki22
Recommend Dealer
Yes
Employees Worked With
Jecris Bautista, Ai Sadayuki
Jul 10, 2017 -

Crosstown Chrysler Dodge Jeep Ram responded

We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits Crosstown Auto Centre with only the best there is to offer. It’s so nice to hear that Ai and Jecris helped to make your experience such a positive one. Enjoy your new vehicle! Respectfully, Alana Oliva Marketing Manager

July 05, 2017

Thanks! from searching a truck early in the morning to midnight. I got the truck in less than 24 hrs! Everything went so smooth! Thanks to Ai Sadayuki for hel More

by jay112494
Recommend Dealer
Yes
Employees Worked With
Ai Sadayuki
Jul 10, 2017 -

Crosstown Chrysler Dodge Jeep Ram responded

We couldn’t be happier that Ai provided you with a great car buying experience. She is a true asset and we are lucky to have her on the Crosstown Auto Centre team. We hope you are enjoying your new Truck, please come back to visit anytime! Respectfully, Alana Oliva Brett Knebel

July 03, 2017

Regular Customer – Who Keeps Going Back for the Service! We just bought our 4th vehicle from Crosstown and we will be back again! A special thank you to Steve, the Sales Rep who ensured I received what I wa More

by Suzanne St. Albert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam El Najjar, Lyle Najjar, Steve Kachkan, Michael Flamand
Jul 10, 2017 -

Crosstown Chrysler Dodge Jeep Ram responded

Congratulations on your new 2017 Jeep Grand Cherokee Laredo! Thank you for taking the time to write about your experience. It is wonderful to hear that Steve, Michael, Lyle and Adam were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Respectfully, Alana Oliva Marketing Manager

July 02, 2017

Excellent service great attention to personal details Thanks for a Service Manager like Chris Goodwin for when two great minds work together great and marvellous things will happen that will cause beautif More

by Jessie PW123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Goodwin
Jul 10, 2017 -

Crosstown Chrysler Dodge Jeep Ram responded

Hearing that you had “Excellent Service” experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing Crosstown Auto Centre. We look forward to serving you for many years to come! Respectfully, Alana Oliva Marketing Manager

June 30, 2017

Treated Like Old Friends This was my 2nd time buying from Crosstown and right from the start Ismael Mirza was receptive to what I was looking for and proceeded to show me what More

by zen
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam El Najjar, Lyle Najjar, Ismael Mirza
Jul 07, 2017 -

Crosstown Chrysler Dodge Jeep Ram responded

Congratulations on your new Jeep Wrangler! Thank you for taking the time to write about your experience. It is wonderful to hear that Ismael, Adam and Lyle were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Respectfully, Shellian Bremec Marketing Manager

June 30, 2017

Fast And Efficient James was very efficient and informative as the job was going. We were in and out before we knew it. Would difinitely recommend visiting Crosstown for More

by Dave & Karen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Lasytchuk
Jul 10, 2017 -

Crosstown Chrysler Dodge Jeep Ram responded

We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits Crosstown Auto Centre with only the best there is to offer. It’s so nice to hear that James helped to make your experience such a positive one. We look forward to serving you for many years to come. Respectfully, Alana Oliva Marketing Manager

June 29, 2017

Awesomeness Sir Tony is very good in customer relationship management friendly and willing to please and Sir Carlo explained it to me very well in the financing m More

by Art
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Surtida, Carlo Colinares
Jul 07, 2017 -

Crosstown Chrysler Dodge Jeep Ram responded

On behalf us all of us at Crosstown Auto Centre, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Tony and Carlo. We will be sharing your feedback amongst our team. We look forward to working with you again in the future. Respectfully, Alana Oliva Marketing Manager

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