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Crosstown Chrysler Dodge Jeep Ram

Edmonton, AB

Overview
Reviews
4.6
2,406 Reviews
Call Dealership (780) 488-4881
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15520 123 Ave NW

Edmonton, AB

T5V 1K8

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Showing 2,406 reviews

April 10, 2026

WOULDNT RECOMMEND ANY DEALERS. OVERCHARGE AND DONT STAND UP ON WARRENTYS. KEEP YOUR OLD CARS AND DONT WASTE YOUR MONEY More

by amxlives2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vannessa Williams
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Apr 13, 2026 -

Crosstown Chrysler Dodge Jeep Ram responded

We apologize for your negative experience, and we take customer satisfaction very seriously. Please contact us so we can address your concerns. Thank you.

April 08, 2026

Caring helpful and compassionate knowledgeable and grateful quick and thorough and funny and cool ya More

by dsoto5779
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra Urbanovitch
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Apr 11, 2026 -

Crosstown Chrysler Dodge Jeep Ram responded

Thank you for your kind words! We strive to provide exceptional service and are thrilled that you had such a positive experience with us. We appreciate your support and hope to see you again soon! 😊👍 #CustomerSatisfaction #ExcellentService

April 07, 2026

Excellent sales, service and parts staff, everyone is always friendly and welcoming, large selection of new and used vehicles. More

by rcola330
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Munroe
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Apr 11, 2026 -

Crosstown Chrysler Dodge Jeep Ram responded

Thank you for the kind words! We strive to provide top-notch sales, service, and parts staff to ensure every customer has a great experience. We're thrilled you noticed our large selection of new and used vehicles too. Come visit us again soon!

April 07, 2026

Looking for another vechile the dealership was quick to help , we couldn't go personaly to loook at it but they sent pictures and helped us get the paper work done More

by cgiggie16
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mo Hamdan, Ai Sadayuki
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Apr 11, 2026 -

Crosstown Chrysler Dodge Jeep Ram responded

Thank you for taking the time to leave us a review! We are thrilled to hear that our dealership was able to provide quick and helpful service in your search for a new vehicle. We are committed to making the car buying process as easy as possible, even when done remotely. We hope to have the opportunity to assist you in the future.

April 04, 2026

Vanessa was Great ! !! I have dealt with Vanessa before and never been disappointed !! Vanessa is friendly, positive, and professional. I was always kept in the loop a More

by pphelan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vannessa Williams
Report | Print
Apr 09, 2026 -

Crosstown Chrysler Dodge Jeep Ram responded

Thank you for your kind words about Vanessa! We are so happy to hear that she provided you with excellent service and kept you updated along the way. She truly goes above and beyond for our customers and we are grateful to have her on our team. Looking forward to working with you again in the future! 😊

April 04, 2026

Love the service department. Vanessa is the reason I return each time. Always tells the truth! So friendly and always remembers me as a customer More

by kellyh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vannessa Williams
Report | Print
Apr 09, 2026 -

Crosstown Chrysler Dodge Jeep Ram responded

Thank you for the kind words! We're glad Vanessa has provided you with exceptional service. We pride ourselves on honesty and building relationships with our customers. If there is anything we can do to achieve that full 5 star rating than please reach out and let us know!

April 03, 2026

Service was quick and knowledgeable. Advisor explained the needs and what could be added later More

by Dpeders2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emre Kahraman, Chad Graves, Jayme Caldwell
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Apr 09, 2026 -

Crosstown Chrysler Dodge Jeep Ram responded

Thank you for the great review! We're glad to hear our team provided quick and knowledgeable service and took the time to explain your needs and potential options for the future. We appreciate your business and hope to continue providing exceptional service.

March 31, 2026

Monica Monroe was very helpful in dealing with a concern of mine. Her dedication and devotion to trying to offer a solution was admirable! More

by Sskydunfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Gora
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Apr 04, 2026 -

Crosstown Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience with us! Our team strives to provide excellent customer service, and we are glad to hear that Monica was able to assist you. We appreciate your kind words and look forward to serving you again in the future.

March 30, 2026

The service writers are excellent. Jayme and Vanessa. They are great at their jobs. Thanks. More

by scottgrierson01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayme Caldwell
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Apr 04, 2026 -

Crosstown Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words about our service advisors, Jayme and Vanessa! It means a lot to us that you appreciate their hard work and dedication. We are lucky to have them on our team. Thank you for choosing our business!

March 29, 2026

This is my first vehicle bought from here; but my husband has bought 2…and we received very good service. We are very happy and tell family and friends about our experience. Andrew was very easy to deal with More

by mhizzjaxx
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Suke , Andrew Bonyai
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Apr 01, 2026 -

Crosstown Chrysler Dodge Jeep Ram responded

Thank you for choosing us for your first vehicle! We are thrilled to hear that your husband has also had great experiences with us. We strive to provide exceptional service and we're so glad Andrew made your car-buying process easy and enjoyable. Don't hesitate to spread the word to your loved ones!

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