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Crosstown Chrysler Dodge Jeep Ram

Edmonton, AB

Overview
Reviews
4.5
2,290 Reviews
Call Dealership (780) 488-4881
View Awards

15520 123 Ave NW

Edmonton, AB

T5V 1K8

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Showing 2,290 reviews

December 13, 2024

I had a service appointment today. It was very efficient. Cheyanne was excellent to deal with. More

by Nettiesnest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheyanne nichols
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Dec 20, 2024 -

Crosstown Chrysler Dodge Jeep Ram responded

Nettiesnest, Thank you for your kind words! We're thrilled to hear your service appointment went smoothly and that Cheyanne provided excellent assistance. We look forward to serving you again!

December 09, 2024

Great friendly service and part department staff. . Always a positive experience at Crosstown..fair prices on most services and parts. More

by Al
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler in parts … Vannessa in service , Brian Neggers, Angela Smith
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Dec 12, 2024 -

Crosstown Chrysler Dodge Jeep Ram responded

Al, Thank you so much for your kind words and for sharing your positive experience at Crosstown! We're thrilled to hear that our service and parts department staff provided you with friendly and helpful support. It means a lot to us that you found our pricing fair and your visits enjoyable. We look forward to continuing to serve you in the future!

December 06, 2024

They were pleasantly helpful with our problem and found the problem and fix it quickly so we wouldn’t be with out a transportation More

by Reino91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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Dec 12, 2024 -

Crosstown Chrysler Dodge Jeep Ram responded

Reino91, We're glad we could quickly identify and resolve the issue to get you back on the road without delay. Your satisfaction is important to us, and we’re always here to help when you need us. If there’s anything we can do to make your next experience a 5-star one, please don’t hesitate to let us know. Safe travels, and we hope to see you again!

December 06, 2024

Excellent communication. Service was prompt and I was always well informed of what was needed More

by DRein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Williams
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Dec 12, 2024 -

Crosstown Chrysler Dodge Jeep Ram responded

Drein, we really appreciate your positive review! Thank you, and have a fantastic day!

December 06, 2024

Exceptional customer service all around. Whether it's new car sales or service, Crosstown goes above and beyond whats expected of them. They care about what they do, and they take pride in t More

by Okamaleddine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Williams, Vanessa
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Dec 12, 2024 -

Crosstown Chrysler Dodge Jeep Ram responded

Okamaleddine, We’re thrilled to hear that you’ve experienced exceptional customer service across the board at Crosstown. Going above and beyond for our customers is what we strive for, and your kind words reinforce the pride and care our team puts into everything we do. It’s truly rewarding to know that it made a positive impact on your experience. Thank you for choosing Crosstown—we look forward to continuing to serve you!

November 30, 2024

Smooth deal w/ Chester & Jecris, friendly staff, highly recommend and definitely be back bring referrals… More

by Babyface
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Parts: Devin 5stars, Chester Tiongson, Mohamed Shuke, Lyle Najjar, Jecris Bautista, Emre Kahraman
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Dec 04, 2024 -

Crosstown Chrysler Dodge Jeep Ram responded

Babyface, Thank you so much for your kind words! We're thrilled to hear that Chester and Jecris were able to provide you with a smooth and friendly experience. We truly appreciate your recommendation and look forward to welcoming you and your referrals back soon.

November 29, 2024

I found the staff very friendly, accommodating with the understanding customers are cost conscious for repairs More

by Barnes02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quick lube
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Dec 01, 2024 -

Crosstown Chrysler Dodge Jeep Ram responded

Barnes02, we really appreciate your positive review! Thank you, and have a fantastic day!

November 27, 2024

Crosstown service is amazing from start to finish. Wouldn't take my car anywhere else! More

by Matt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Smith
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Nov 29, 2024 -

Crosstown Chrysler Dodge Jeep Ram responded

Matt, we really appreciate your positive review! Thank you, and have a fantastic day!

November 23, 2024

The service was so good! I will be back for sure. See you next time. More

by scottalexmurray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane Lalonde, Scott Murray, Monica Gora, Angela Smith
Report | Print
Nov 27, 2024 -

Crosstown Chrysler Dodge Jeep Ram responded

Scottalexmurray, thank you so much for the positive review! We look forward to seeing you again!

November 21, 2024

I was 300 km away from home with a problem with our vehicle. This dealership took me in right away in the busiest time of the year, treated us like royalty, and explained to us what they were doing and More

by t.gordanier
Recommend Dealer
Yes
Employees Worked With
Paulo Oliveira, Sandra Urbanovitch
Report | Print
Nov 23, 2024 -

Crosstown Chrysler Dodge Jeep Ram responded

t.gordanier, Thank you so much for your kind words and for sharing your experience! We understand how stressful it can be to have vehicle trouble far from home, especially during such a busy time. It was our pleasure to assist you and ensure you felt taken care of. Your trust means the world to us, and we're so glad we could get you back on the road with confidence.

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