Crosstown Chrysler Dodge Jeep Ram

the dealer ship was nice to walk into everyone was friendly. when it came to finding a truck for me they did everything they could and found my truck. the sales person i delt with was friendly and he friendly. when it came to finding a truck for me they did everything they could and found my truck. the sales person i delt with was friendly and helpful and knew the vehical he was selling. and they did the best out of all the other dealers that i had gone to when it came to trade value More

I recently purchased a 2013 Jeep Rubicon from Cross Town Motors. This is my 4th purchase from Crosstown in the last 7 years. This dealership should be recognized for its great customer service. The service Motors. This is my 4th purchase from Crosstown in the last 7 years. This dealership should be recognized for its great customer service. The service staff as well as sales staff are top notch! My latest sales person was Manny Hanna. This guy is a real professional and he knows what it takes to create a win win purchase for both the dealership and the customer. Good job! I look forward to my next purchase from Crosstown in the near future. Sincerely F. Lewis More

I was quite surprised with the service I received from Jerry, I've been to many many many other dealerships and being a younger buyer it was quite difficult, hectic and quite discouraging after traveling Jerry, I've been to many many many other dealerships and being a younger buyer it was quite difficult, hectic and quite discouraging after traveling all over Alberta and even being laughed at by some salesmen and sales managers. Jerry sticks out from every salesmen I have dealt with. There wasn't much sales pressure and he worked hard to find exactly what I wanted and even brought up many pros and cons of each vehicle. When it came down to test drive the Caliber SRT 4 I had been eyeing up it was a pleasant surprise that he offered to sit in the back seat while I drove and my friend sat co-pilot. The small things like that is what made my buying experience so great! When it came down to negotiating I didn't feel bad for bringing up ideas and suggestions where as I felt quite nervous at other dealerships. One thing that really surprised me is that I received a phone call from Jerry a month after buying the car asking how everything is (Great Job on the follow up!) Even now with my car in the shop at cross town for warranty work Jerry is keeping me up to date and trying his hardest to get things done quickly and smoothly. I highly recommend Jerry for anyones salesmen. It is a very fun and enjoyable experiences and other salemen should follow in his footsteps and learn from him, for I have never ever ever gotten service this great from a dealership. Thanks a bunch Jerry! More

I drive a 2011 Dodge Durango and have been having difficulty with my truck. I was in town visiting my sister. I have two little ones so it is not easy for me to just leave my truck. Baron, the Servic difficulty with my truck. I was in town visiting my sister. I have two little ones so it is not easy for me to just leave my truck. Baron, the Service Manager took the time to get involved with my situation as he could tell that I had never been to his dealership. He made me feel very comfortable and confident the he would be able to solve the issues with my truck. Baron walked me to the wonderful waiting area with the awesome play area for my kids. It seemed like no time passed when I was paged to the service department. Thanks CrossTown and thanks Baron for the wonderful service, too bad I don't live closer or I would come to Cross Town for everything. More

I liked dealing with Ashton very much. He was friendly and easy to talk to. He came across as a straight up guy that appreciated my business and wanted to make sure I was happy with what I was getting. and easy to talk to. He came across as a straight up guy that appreciated my business and wanted to make sure I was happy with what I was getting. More

over all i had a very good experience dealing with Manny and others at crosstown. After purchase there were a couple issues to deal with do to an oversight, but revisited dealer,and it was dealt with very and others at crosstown. After purchase there were a couple issues to deal with do to an oversight, but revisited dealer,and it was dealt with very well, they are currently correcting my issue no questions asked. They took the time to listen to my problem, and ensure my vehicle met the needs that were expected when i purchased it. To get this vehicle to the specs i was shopping for will cost them a few thousand dollars, but they didn't hesitate to make it right. THANKS CROSSTOWN More

I have never experienced customer service like I received over the last 3 days with my Crosstown team. Kayam Shivji was my salesman no words other than "patient & understanding" can describe him.T received over the last 3 days with my Crosstown team. Kayam Shivji was my salesman no words other than "patient & understanding" can describe him.Then there was Doug (mngr) who took the time to explain things in plain and simple. They were absolutely the best. True gentlemen right from the start. My situation was not "typical" it has ugly spots..they worked with me, they put me into a vehicle I wanted with payments I could manage and knowledge moving forward on how too improve my future purchases. They walked me through the transaction from beginning to end. I am tickled pink, happy as a clam..and the very proud owner of the prettiest white jeep; which I might add I love ;-). Crosstown has every reason to be proud of their staff, especially with these 2 guys on their side promoting the business. Much respect and heartfelt thanks Christina More

we have been dealing with Crosstown for about 3 maybe 4 years and have always dealt with Jen, she is always there when we call, always smiling and super friendly. Great customer service. It has been a plea years and have always dealt with Jen, she is always there when we call, always smiling and super friendly. Great customer service. It has been a pleasure to deal with Jen and Crosstown, will continue to do so, never thought we were Dodge people but our minds have been changed...love our Dodge Ram and wouldn't want anything else or deal anywhere else.. Thanks for everything More

great people , walked in and we were greeted with a smile and a hand shake. we met jennifer she was very helpful with selections and prices. very helpful and knowledgable , all around great person. dealersh and a hand shake. we met jennifer she was very helpful with selections and prices. very helpful and knowledgable , all around great person. dealership has a huge selection of units, great service. thank you More

I visited another dealership prior to visiting Xrosstown simply for some insight to some product information and possible purchase prices. I was insulted by a few staff members that were lacking strongly in simply for some insight to some product information and possible purchase prices. I was insulted by a few staff members that were lacking strongly in product knowledge and customer service. Not to mention the conditon of the salesmans office desk which was strewn with food, papers, just a look of disorganization and complete lack of self respect. I simply walk out of that dealership in discuss with the lack of professionalism. When I entered your Xtown dealership I was greeted with a pleasant good morning by a few of the staff before I requested to see Jennifer Mileham, who came to me well recommended. What a difference in self esteem and presentability. She was joyful and pleasant. She made me and wife feel very welcomed. If found her to be a strong asset to the business of Xtown. Base on her customer service I would not hesitate to recommend Xtown and Jennifer to anyone. If was a pleasure dealing with Jennifer and talking to someone who had product knowledge and extremely good customer service. She went out of her way to make my wife and myself very welcomed. I was a customer of Xtown many years ago where I was dealt with on a professional level by the salsman at that time. It is nice to see that the tradition carried on aver the years. We are extremely pleased with our new Caravan and look forward to our continued relationship with Xtown. Thank you Gerry And Ida More