Crosstown Chrysler Dodge Jeep Ram

2011 Dodge Grand Caravan. On this last visit they 2011 Dodge Grand Caravan. On this last visit they replaced a climate control button, and touched up a paint chip from a dent they put in the right rea 2011 Dodge Grand Caravan. On this last visit they replaced a climate control button, and touched up a paint chip from a dent they put in the right rear quarter panel from one of the previous visits. They also had to repair the rear vents because all I was getting was hot air in the back. They also had to re-adjust the sliding doors and the driver side door.There was also a recall for the transmission. So I pick the van up and of corse as usual they damaged the areas they were working in. There is a screw driver mark where the pried the climate control button out of the dash. Also they damaged the roof header panel in the back, and they scratched the paneling around the dvd display, but they won't fess up to that one. I detail the van every time I take it in so this means no boot marks on the carpet or door sills, also no hand prints on the interior panels. Well guess what I pick it up there are boot marks on my carpets and sills, they also manage to get dirt on my centre counsel. This happens every time I take it in. There is zero quality control, and no one seems to care they damage your vehicle, and hope you don't see it most people might not, but i'm not most people. More

Ww went to many dealers befor we went to cross town and none of them can compare to the friendlyness and quality of sevice we had at crosstown. Jerry was instantly there looking to help and he did just tha none of them can compare to the friendlyness and quality of sevice we had at crosstown. Jerry was instantly there looking to help and he did just that with in 2 hours we had a truck the test drive was perfect and the truck was exactly what we wanted. Thanks jerry for everything you have done i totally recomend jerry and the crosstown finace to everyone. :-) More

Dan Krywy went above and beyond the normal duties required of a salesmen. He was friendly and very informative. We highly recommend Dan to anybody who is looking for a salesmen for a vehicle from thi required of a salesmen. He was friendly and very informative. We highly recommend Dan to anybody who is looking for a salesmen for a vehicle from this dealership. More

We arrived to look at a new caravan that we saw in a newspaper ad. After being passed by a couple sales people we were getting ready to leave and Manny came from across the lot to see if we needed any h newspaper ad. After being passed by a couple sales people we were getting ready to leave and Manny came from across the lot to see if we needed any help and we are very happy he did. The model we came to look at was brand new but did not have the options that we wanted. Manny was very helpful in helping us find the perfect caravan for our needs. He took into consideration not just the person who was buying it but the whole family. We ended up buying a 2012 with only 1900 kms that was almost fully loaded at a very affordable price. He had us laughing and really enjoying the experience. Never once did we feel pressured or that our questions were not being answered. He was very helpful and honest with a vast knowledge of vehicles sold here and in general. We are very happy with our purchase and will continue to highly recommend not only the dealership but the assistance we were given by Manny in our purchase. We feel if you want the best experience in buying a vehicle its quite simple; head to Crosstown and ask for Manny! More

Very Impressed with the personality and upbeat attitude we had working with Manny Hanna when purchasing our new truck. Appreciated the hard work and time he took getting us what we wanted for the price we we had working with Manny Hanna when purchasing our new truck. Appreciated the hard work and time he took getting us what we wanted for the price we wanted. Overall a wonderful experience and we would recommend Manny to friends and family in search of buying a vehicle. This is also our second purchase with Manny and we are sure not our last. More

I recently purchased a used vehicle from Crosstown. I had originally been looking for a new vehicle. As I had purchased my two previous vehicles from Crosstown, I started my search there. My initial s had originally been looking for a new vehicle. As I had purchased my two previous vehicles from Crosstown, I started my search there. My initial sales person was Jerry Joseph. Jerry spent a lot of time with me, answering all my questions, explaining the merits of the model I was interested in (2013 Compass), arranging for a test drive, etc. Jerry kept in touch as I continued my search at other dealerships. When I eventually determined that buying a new vehicle was not a financially sound decision in my particular situation, and told Jerry I intended to look for a used vehicle, he immediately accepted my decision and suggested I come in to see him as Crosstown had several used vehicles with low mileage I might be interested. Jerry was with a customer when I dropped in, and rather than have me wait, he introduced me to Bob Janus. To make a long story short, I ended up purchasing a 2011 Ford Escape (Bob Janus closed the sale.). The detail work on the vehicle was quite substandard when I took delivery, and Jerry went above and beyond the call of duty to ensure that the work was redone to my, and his, satisfaction. Both Jerry and Bob were extremely competent and professional throughout my dealings with them, as were all other Crosstown personnel I came in contact with. I would have no hesitation in recommending Jerry and Bob to friends/relatives. Incidentally, I love driving my Escape! More

Came in not expecting to purchase a new vehicle, but Jerry knows how to make you feel comfortable with not only him but in the vehicle you are looking into. He asked me all the right questions to make m Jerry knows how to make you feel comfortable with not only him but in the vehicle you are looking into. He asked me all the right questions to make me take home my Compass. I have told numerous people since purchasing how much i enjoyed working with Jerry. One thing i admire is how much he portrays the love for his job. I received a follow up call today by him and i enjoyed how excited he was to know that i am extremely happy with my purchase. I would recomend Crosstown and Jerry to anyone looking to purchase a new vehicle. I am really happy with my experience and would go back for my next purchase when the time comes. More

manny was very helpful in getting me the vehicle that i wanted,he went above and beyond to do the small things and saw that things were done to my satifaction wanted,he went above and beyond to do the small things and saw that things were done to my satifaction More

the dealer ship was nice to walk into everyone was friendly. when it came to finding a truck for me they did everything they could and found my truck. the sales person i delt with was friendly and he friendly. when it came to finding a truck for me they did everything they could and found my truck. the sales person i delt with was friendly and helpful and knew the vehical he was selling. and they did the best out of all the other dealers that i had gone to when it came to trade value More

I recently purchased a 2013 Jeep Rubicon from Cross Town Motors. This is my 4th purchase from Crosstown in the last 7 years. This dealership should be recognized for its great customer service. The service Motors. This is my 4th purchase from Crosstown in the last 7 years. This dealership should be recognized for its great customer service. The service staff as well as sales staff are top notch! My latest sales person was Manny Hanna. This guy is a real professional and he knows what it takes to create a win win purchase for both the dealership and the customer. Good job! I look forward to my next purchase from Crosstown in the near future. Sincerely F. Lewis More