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Crosstown Chrysler Dodge Jeep Ram

Edmonton, AB

4.5
2,167 Reviews

15520 123 Ave NW

Edmonton, AB

T5V 1K8

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Showing 2,167 reviews

April 24, 2025

My coments are posted, thank you again, with the personal touch and listening and acting, with more then fairable outcome 5 stars, recommend for future services. More

by McMann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember name
Apr 27, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Mcmann, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. Our service manager, Brian, would like to speak with you regarding your experience. He can be reached at bneggers@crosstownchrysler.com or 780-488-4881. Thank you for leaving us a review.

Apr 28, 2025 -

McMann responded

I like, to add a new statement and review, i want to thank the manager of the service department, with the personal phone call and apologies regarding my experience. Very, commendable that my words were heard and swiftly dealt with, with a more the fair outcome. 5 stars, and thank you, this has made me, more confident to use, this dealership for future service and upgrade of my ride.

April 23, 2025

Every time I bring my truck in all repairs are completed never had any issues and the staff very friendly More

by Jerrywouters84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayme Caldwell
Apr 26, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Jerrywouters84, Thank you so much for the kind words! We're thrilled to hear that you've consistently had great experiences with our team. It's always our goal to provide reliable service and a welcoming atmosphere, and your feedback means a lot to us. Looking forward to seeing you again next time!

April 18, 2025

Great service, friendly staff. Highly recommend this dealership for all your automotive needs. There coffee could be a tad better tho but it’s free so I can’t complain to much. More

by briscoebarry1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Gora
Apr 22, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Briscoebarry1952, we really appreciate your positive review! Thank you, and have a fantastic day!

April 17, 2025

They listen and get me what we need not what they want to sell us. More

by Denisedevries
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hadi Temraz, Ai Sadayuki
Apr 22, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Denisedevries, we really appreciate your positive review! Thank you, and have a fantastic day!

April 17, 2025

Friendly, polite service reps. However typical of car dealerships they try to upsell service every visit. I realize it is their jobs, but from a customer perspective it is frustrat More

by dickens.tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheyanne Nichols
Apr 22, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Thank you for letting us know about your recent visit to Crosstown Chrysler Dodge Jeep Ram. Our service manager would like to discuss your experience further with you. Brian can be reached at 780-488-4881 or bneggers@crosstownchrysler.com. Thank you again and have a great day.

April 16, 2025

Clean facility, helpful and courteous staff from answering the phone, to checking us in, to calling to update to checking us out. We appreciated the constant and consistent communication, but I woul More

by sarahpinny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa
Apr 18, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

sarahpinny, Thank you for the detailed review and kind words about our team and facility — we're really glad to hear you felt supported and informed throughout your visit. We hope you have a fantastic day!

April 14, 2025

Service is fast and efficient and dealing with the staff is fairly straightforward. It’s never hard to book an appointment at a time that’s convenient for me. More

by Hank Ferris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Williams
Apr 18, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 12, 2025

The visit was satisfying. They did all the works needed to be done. Got a free carwash coupons too. The service agent was very informative about the service. It was explained More

by ian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlo Colinares
Apr 15, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Hi Ian, we are very happy to have provided you with such a positive experience! We hope to see you again soon. Have a great week!

April 11, 2025

Jayme was great Went above and beyond bher job expectations and I let happy and secured with the professionalism and work that was done on my truck She even called back to see results I was co More

by lisalizon41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayme in service
Apr 15, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Lisalizon41, reviews like this give us motivation and help us ensure we provide high-quality care. We will pass on your wonderful comments to Jayme. We look forward to seeing you again. Thank you and have a great week!

April 10, 2025

Huge shoutout to Vannessa for absolutely crushing it with my service requests! She handled everything with speed, precision, and professionalism. If you're looking for someone reliable, responsive, and on to More

by Nabeel
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vannessa
Apr 15, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Nabeel, we're so glad that we were able to go above and beyond your expectations! We will pass your wonderful review onto Vannessa. Have a great week and we hope to see you again soon.