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Crosstown Chrysler Dodge Jeep Ram

Edmonton, AB

Overview
Reviews
4.5
2,281 Reviews
Call Dealership (780) 488-4881
View Awards

15520 123 Ave NW

Edmonton, AB

T5V 1K8

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Showing 2,281 reviews

August 27, 2025

Very friendly, very knowledgable people pleasure to be around clean dealership number one in my books More

by Gerben Spannenburg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hadi Temraz
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Aug 31, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Gerben Spannenburg, Thank you for sharing your feedback. We are thrilled to know you found our team friendly and knowledgeable and that you enjoyed your time at our dealership. Hearing that we are number one in your books means a great deal to us. We look forward to serving you again.

August 27, 2025

Great service at the fast oil change service department right on point with the estimated wait time. More

by Hillstead365
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Smith
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Aug 31, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Hillstead365, Thank you for sharing your experience with our fast oil change service department. We are glad to hear the wait time was right on point. If there is any way we can make your next visit a 5 star experience, please let us know. We are always happy to improve.

August 27, 2025

This dealership continues to employ a salesperson who is currently facing serious criminal charges. Allowing this individual to remain in a customer-facing role raises significant concerns about safety, eth More

by Grossed out
Recommend Dealer
No
Employees Worked With
Jecris Bautista
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Aug 30, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. Please reach out to our General Sales Manager, Adam Najjar at 780-488-4881 or anajjar@crosstownchrysler.com. Thank you

Sep 04, 2025 -

Grossed out responded

It’s disturbing that Crosstown Chrysler Dodge Jeep Ram continues to protect an employee facing serious sexual assault charges. The fact that demo vehicles from the dealership were reportedly connected to these circumstances, and that his spouse also works there, makes this even more alarming. I am replying here publicly because customers deserve transparency. Safety should never be hidden behind private phone calls — this dealership has chosen to protect its own interests over the public’s trust and well-being.

August 26, 2025

The best dealer in the country as of now. Hehehehe. More sales to come guys More

by ulysses.ii_deliva
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chester Tiongson, Jecris Bautista, John Batao, Adora Pamolar, Bobby Farhangmehr
Report | Print
Aug 28, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

ulysses.ii_deliva, We’ll take that title with a smile! Thank you for the kind words and support—it means a lot to the whole team. We look forward to helping with those future sales!

August 26, 2025

Very accommodating employees,friendly from sales department to business manager ( jecris ,adora , ai saduyaki ) all I can say best service.... More

by Smat5776
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jecris Bautista, Ai Sadayuki, Adora Pamolar
Report | Print
Aug 28, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Smat5776, Thank you for the thoughtful review. We are happy to hear that our sales team and business office made your experience so positive. Jecris, Adora, and Ai will be glad to know their efforts stood out. We truly appreciate your kind words and look forward to serving you again.

August 26, 2025

Excellent service, staff that care, strive to get it right the first time and a very nice facility that is kid friendly! More

by Marty McBride
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayme Caldwell and Wallace Johma
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Aug 28, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Marty McBride, Thank you for your kind words. We are so glad you enjoyed the service, our facility, and the effort our team puts into getting it right the first time. It means a lot to know you felt cared for and comfortable during your visit. We look forward to seeing you again.

August 26, 2025

I had a great experience at crosstown Chrysler Dodge I highly recommended this dealership. I was completely impressed with their professionalism and customer service. And the staff were friendly. More

by alhazqi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
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Aug 28, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

alhazqi, Thank you for the wonderful review and recommendation. We are thrilled to hear you had such a positive experience with our team. Professional service and friendly staff are what we strive for every day and it is great to know it made a difference for you. We look forward to welcoming you back again.

August 26, 2025

Service was done promptly and I was in and out in two hours thanks Jayme. More

by bogie5096
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayme
Report | Print
Aug 28, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

bogie5096, Thank you for sharing your experience. We are glad Jayme was able to get you taken care of quickly and have you back on the road in no time. We appreciate your business and look forward to seeing you again.

August 26, 2025

We love dealing with Monica at Crosstown. She is always very friendly, professional and gets us in very quickly. More

by Carla Virdee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Gora
Report | Print
Aug 28, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Carla Virdee, Thank you for the kind words. We are so glad Monica has been able to make your visits smooth and enjoyable. Her friendly and professional service is something we are very proud of and she will be happy to hear your feedback. We appreciate your continued trust in us.

August 25, 2025

Awesome service staff is very friendly they did an awesome job on my truck im very happy More

by Alain281121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wesley Sanderson
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Aug 27, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Alain281121, Thanks for the great feedback! We’re glad our service staff took good care of you and your truck. Hearing that you’re happy with the results means a lot to us.

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