Back

Crosstown Chrysler Dodge Jeep Ram

Edmonton, AB

4.5
2,213 Reviews

15520 123 Ave NW

Edmonton, AB

T5V 1K8

Directions

By Type

Showing 2,213 reviews

June 07, 2025

Service dept jayme was fast to deal whats the problem is. Angela smith was so professional about his work. Everytime you ask about the vehicle she will answer you back and shes fast to gave you details. More

by jay s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Smith
Jun 11, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

jay s, Thank you so much for your kind words! We're thrilled to hear that Jayme provided fast and efficient service, and that Angela was professional and responsive throughout your visit. We truly appreciate your support and look forward to helping you again in the future!

June 07, 2025

I came to the dealership to fix a tire that seemed to have a leak. The Service people provided an excellent service; they've fixed the problem promptly and effectively. More

by solomonovichm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa (service agent), Red (technician)
Jun 11, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Solomonovichm, we really appreciate your positive review! Thank you, and have a fantastic day!

June 05, 2025

No doubt on the service they’re doing great. But i have some disappointment , like before they made a rotation on my tire but sadly they ruin one of the bolt on the front tire without even repor More

by xdior06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jecris Bautista
Jun 11, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Xdior06, we really appreciate your feedback! Our service manager, Brian, would be happy to discuss your experience with us further. He can be reached at 780-488-4881 or bneggers@crosstownchrysler.com. Thank you.

June 03, 2025

Good communication well explain. friendly staff very accomodating and respectfull.very helpfull very good abd reliable More

by severlino.bolo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr Babak sales, Mohamed Shuke
Jun 08, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

severlino.bolo, Thank you for the wonderful words! It is amazing to hear that our staff that helped you were very accommodating and communicated the process well with you. We look forward to seeing you again in the future, have a wonderful day.

May 31, 2025

Thanks team Crosstown for the excellent and quality customer service. Amazing staff and amazing service More

by Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Smith
Jun 04, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Sam, we really appreciate your positive review! Thank you, and have a fantastic day!

May 30, 2025

Helped me out a lot over the years, they have always been friendly and accommodating More

by cooleyc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa williams
Jun 04, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

cooleyc, Thank you for your continued trust and support over the years! We're grateful to have been able to help and are glad to hear our team has always been friendly and accommodating. Looking forward to being here for you whenever you need us!

May 30, 2025

Amazing service, work was done quickly, and as expected service team was awesome as always More

by vquintero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Gora
Jun 04, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

vquintero, Thank you for the awesome review! We're happy to hear the service was quick and met your expectations. We appreciate your continued support!

May 30, 2025

Staff members are very friendly and helpful got me in and out very quickly it was just a recall but got it done and even gave me two free car wash tickets. Definitely will bring my truck back to Crosstown More

by Garry Lapesky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Jun 04, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Garry Lapesky, Thank you so much for the kind words! We're glad we could get you in and out quickly and take care of the recall with no hassle. We truly appreciate your support and look forward to seeing you and your truck again at Crosstown.

May 30, 2025

Took vehicle in to assess problem with ParkSense as well as airbag recall. Had an 8am appointment but it was not touched until 2pm, then was asked if I could leave overnight. As I couldn't they offered a re More

by Kj.boivin11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Williams, Duane Lalonde
Jun 04, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Hi there, I would like to get some more details about your experience with us. Please reach out to our service manager, Brian, at 780-488-4881 or bneggers@crosstownchrysler.com. Thank you.

May 30, 2025

Very thorough,when they say it will be done it will be done. Very good service More

by kimbrobinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayme,Caldwell
Jun 04, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

kimbrobinson, Thank you for the great feedback! We're glad you noticed our commitment to being thorough and reliable. It's important to us that we deliver on our promises, and we're happy to hear you had a positive experience. We appreciate your support!