Crosstown Chrysler Dodge Jeep Ram
Edmonton, AB
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Kayam sold us our previous vehicle, and he had the honor Kayam sold us our previous vehicle, and he had the honor of doing it again for us this time. The people at crosstown are a joy to deal with ,very hel Kayam sold us our previous vehicle, and he had the honor of doing it again for us this time. The people at crosstown are a joy to deal with ,very helpful More
This was by far the most pleasant and satisfying experience we have ever had purchasing a vehicle. Moose was knowledgeable, friendly and extremely helpful! He was able to answer all of our questions experience we have ever had purchasing a vehicle. Moose was knowledgeable, friendly and extremely helpful! He was able to answer all of our questions, and was able to efficiently provide us with what we required our vehicle to have. We have never had a visit to a dealership not feel like it was taking forever, and Moose was able to provide that for us. It was amazing. Moose's outgoing nature fit our personalities perfectly. He wasn't pushy, or slimy the way salespeople can sometimes be. Moose made us feel like family, we truly felt like he had our best interests in mind and not his commission or sales quota. Not only will I recommend this dealership because of Moose's amazing skills, but we have already told friends and family about this experience. Crosstown is a lovely facility with many great assets, Moose is by far their greatest asset! More
I met Mazin when I was getting work done on my car. My partner and I decided to trade in his car for a 2012 mini van. Three weeks later we were at west end when we were in at dinner theater and when we c partner and I decided to trade in his car for a 2012 mini van. Three weeks later we were at west end when we were in at dinner theater and when we came out the back end had gotten banged in. We took our 2012 van back to Mazin to ask about getting the van fixed. Mazin gave us a super deal on a new 2013 mini van and had the 2012 we had just got paid off and and had it so we did not have to bother getting it fixed and we never lost any money on it. He threw in a much needed car starter for the cold Alberta winters. He has been great to deal with and has done every thing he promised he would.I would say if you go to him for a new or used car you would be super happy with dealing with MAZIN.... I KNOW WE WERE :)))))) More
Dealing with Al was a very easy non pressure sale. He knew the product and went out of his way to make you feel comfortable. I would buy from him again and would forward his name on to others. Great pers knew the product and went out of his way to make you feel comfortable. I would buy from him again and would forward his name on to others. Great person to work with. More
2011 Dodge Grand Caravan. On this last visit they 2011 Dodge Grand Caravan. On this last visit they replaced a climate control button, and touched up a paint chip from a dent they put in the right rea 2011 Dodge Grand Caravan. On this last visit they replaced a climate control button, and touched up a paint chip from a dent they put in the right rear quarter panel from one of the previous visits. They also had to repair the rear vents because all I was getting was hot air in the back. They also had to re-adjust the sliding doors and the driver side door.There was also a recall for the transmission. So I pick the van up and of corse as usual they damaged the areas they were working in. There is a screw driver mark where the pried the climate control button out of the dash. Also they damaged the roof header panel in the back, and they scratched the paneling around the dvd display, but they won't fess up to that one. I detail the van every time I take it in so this means no boot marks on the carpet or door sills, also no hand prints on the interior panels. Well guess what I pick it up there are boot marks on my carpets and sills, they also manage to get dirt on my centre counsel. This happens every time I take it in. There is zero quality control, and no one seems to care they damage your vehicle, and hope you don't see it most people might not, but i'm not most people. More
Ww went to many dealers befor we went to cross town and none of them can compare to the friendlyness and quality of sevice we had at crosstown. Jerry was instantly there looking to help and he did just tha none of them can compare to the friendlyness and quality of sevice we had at crosstown. Jerry was instantly there looking to help and he did just that with in 2 hours we had a truck the test drive was perfect and the truck was exactly what we wanted. Thanks jerry for everything you have done i totally recomend jerry and the crosstown finace to everyone. :-) More
Dan Krywy went above and beyond the normal duties required of a salesmen. He was friendly and very informative. We highly recommend Dan to anybody who is looking for a salesmen for a vehicle from thi required of a salesmen. He was friendly and very informative. We highly recommend Dan to anybody who is looking for a salesmen for a vehicle from this dealership. More
We arrived to look at a new caravan that we saw in a newspaper ad. After being passed by a couple sales people we were getting ready to leave and Manny came from across the lot to see if we needed any h newspaper ad. After being passed by a couple sales people we were getting ready to leave and Manny came from across the lot to see if we needed any help and we are very happy he did. The model we came to look at was brand new but did not have the options that we wanted. Manny was very helpful in helping us find the perfect caravan for our needs. He took into consideration not just the person who was buying it but the whole family. We ended up buying a 2012 with only 1900 kms that was almost fully loaded at a very affordable price. He had us laughing and really enjoying the experience. Never once did we feel pressured or that our questions were not being answered. He was very helpful and honest with a vast knowledge of vehicles sold here and in general. We are very happy with our purchase and will continue to highly recommend not only the dealership but the assistance we were given by Manny in our purchase. We feel if you want the best experience in buying a vehicle its quite simple; head to Crosstown and ask for Manny! More
Very Impressed with the personality and upbeat attitude we had working with Manny Hanna when purchasing our new truck. Appreciated the hard work and time he took getting us what we wanted for the price we we had working with Manny Hanna when purchasing our new truck. Appreciated the hard work and time he took getting us what we wanted for the price we wanted. Overall a wonderful experience and we would recommend Manny to friends and family in search of buying a vehicle. This is also our second purchase with Manny and we are sure not our last. More
I recently purchased a used vehicle from Crosstown. I had originally been looking for a new vehicle. As I had purchased my two previous vehicles from Crosstown, I started my search there. My initial s had originally been looking for a new vehicle. As I had purchased my two previous vehicles from Crosstown, I started my search there. My initial sales person was Jerry Joseph. Jerry spent a lot of time with me, answering all my questions, explaining the merits of the model I was interested in (2013 Compass), arranging for a test drive, etc. Jerry kept in touch as I continued my search at other dealerships. When I eventually determined that buying a new vehicle was not a financially sound decision in my particular situation, and told Jerry I intended to look for a used vehicle, he immediately accepted my decision and suggested I come in to see him as Crosstown had several used vehicles with low mileage I might be interested. Jerry was with a customer when I dropped in, and rather than have me wait, he introduced me to Bob Janus. To make a long story short, I ended up purchasing a 2011 Ford Escape (Bob Janus closed the sale.). The detail work on the vehicle was quite substandard when I took delivery, and Jerry went above and beyond the call of duty to ensure that the work was redone to my, and his, satisfaction. Both Jerry and Bob were extremely competent and professional throughout my dealings with them, as were all other Crosstown personnel I came in contact with. I would have no hesitation in recommending Jerry and Bob to friends/relatives. Incidentally, I love driving my Escape! More