Crosstown Chrysler Dodge Jeep Ram

Upon first view of the website while searching for a used pickup, and through the automated customer service rep I was then quickly and painlessly helped through the entire process. This happened while I was pickup, and through the automated customer service rep I was then quickly and painlessly helped through the entire process. This happened while I was out of town working and as soon as I returned home from work the deal took place quickly and almost without any issue at all. Each staff member I dealt with went above and beyond any expectation and provided excellent service. This was the first chance I have had to experience crosstown as I have always dealt with another dodge dealership and this experience blew my mind. Needless to say I will only deal with crosstown and I will recommend crosstown to anyone within earshot More

Aaron has been wonderful! This is my 2nd Ram 1500 truck purchase through him and his customer service has been second to none. He always goes above and beyond to ensure I was looked after and ultimately h purchase through him and his customer service has been second to none. He always goes above and beyond to ensure I was looked after and ultimately happy. This second truck purchase has been a bit of a stinker, product wise, and Aaron has been absolutely amazing fixing each and every issue. I would and have recommended him to family and friends. Aaron is a salesman superstar! More

Even though the vehicle I purchased was only 22,000 I was treated as if I was buying one for 100,000.00. Very pleased. treated as if I was buying one for 100,000.00. Very pleased. More

my experience was very good they were friendly and I left with what I wanted at a good price. the man that sold me the jeep was very helpful and helped the process get done as quick as possible. with what I wanted at a good price. the man that sold me the jeep was very helpful and helped the process get done as quick as possible. More

We appreciated the straightforward manner in which the salesman dealt with us. We felt that he listened to our needs and worked quickly to find the vehicle that we were looking for at the price we were lo salesman dealt with us. We felt that he listened to our needs and worked quickly to find the vehicle that we were looking for at the price we were looking for without pushing things that we did not want. To our surprise, this was a very positive and easy transaction. We feel that we got a good deal and are very satisfied. More

From start to finish, the team at Crosstown were nothing but professional, courteous, friendly,and helpful. Kayam was especially understanding of my personal situation and worked with me to make the deal a but professional, courteous, friendly,and helpful. Kayam was especially understanding of my personal situation and worked with me to make the deal a reality. In financing, it was a pleasure to deal with Joy G. who explained all my options in detail, answered my many questions with much knowledge ,and did so with a cheerful smile! Overall, my experience with Crosstown was excellent, and I would recommend them to anyone! More

Very Good experience buying a new vehicle from this dealer and will highly recommend the dealership and Saleman Colin Dzurka , I felt no pressure , overall excellent . dealer and will highly recommend the dealership and Saleman Colin Dzurka , I felt no pressure , overall excellent . More

I popped into Crosstown to look for a Fiat Abarth Cabrio that I thought I found on their website. The Fiat side of the dealership seems very underutilized, but there were a few cars to look at inside. The that I thought I found on their website. The Fiat side of the dealership seems very underutilized, but there were a few cars to look at inside. There was a sales rep looking after an elderly couple, however he excused himself and left the Fiat side of the dealership, which I found odd. Another sales rep by the name of Ashton walked passed me, and promptly turned around to greet me. I let Ashton know that there was a specific car that I was looking for and was curious about a specific detail. I now know that Ashton specializes in used vehicles, but at the time he seemed pretty frazzled trying to answer my question. He quickly turned me over to Farid, whom Ashton identified as the Sales Manager. I let Farid know that I was doing some preliminary shopping for my girlfriend. Unfortunately, the car I had viewed on the website was not actually available at this dealer, and the exact car I wanted looked to be very hard to procure. Farid offered to search for the car. He took down all the pertinent information regarding the car I was seeking, and we made an appointment to view the car that evening when my girlfriend was available. Ashton thoughtfully called and texted me to confirm our meeting, something I appreciated. Upon our return, Ashton and Farid were readily available, and for the most part gave us their undivided attention. The car we were seeking was supposedly not available in the city, but Farid assured us he could have the car ready for delivery the following day, coming from Calgary. We later found out the car was in fact local. I understand the tactic, since you do not want to lose a sale to a dealer across town, however, I feel they should be confident enough in their service and pricing, but this is a small detail that didn't sour the transaction. I feel their sales approach is a little "old school" but to be honest I didn't feel overly pressured, and the whole negotiating process was very fast and fairly painless. I feel we overpaid a bit, but in the end we got the car we wanted in a very timely manner. We were told to wait 15 minutes for the finance manager, however, we were left waiting for 45 minutes. It seemed that Farid and Ashton had left for the evening, and we slipped between the cracks. When we finally did meet Jeremy, he was extremely apologetic and very friendly. Unfortunately he was suffering from a rare migraine, and was having extreme difficulty entering numbers into the computer and explaining the terms and conditions of our financing. The following night when we picked up the car, he came back (off shift) to fill in the blanks from the night before. He was very personable, friendly, and not pushy at all. I recently purchased a Toyota truck, and the business manager there can learn a lot from Jeremy. He let us know how we could save money by lowering our total cost of borrowing, and how that would include a service plan. Overall I am very pleased with Crosstown, and will no doubt refer anyone looking for a Chrysler/Dodge/Jeep/Fiat product their way. Ashton was very friendly, if not a bit nervous. Both Farid and Ashton could use some product knowledge training on the Fiat line, however I am a bit of a car aficionado, and probably have more useless car knowledge locked away in my memory. I can't speak to the rest of the sales staff, as some of them seemed very unprofessional in their actions on the sales floor (slapping xxxxx, flirting, etc). Crosstown deserves a 4.5 - 5 star rating from me. More

Excellent service by Kayam and the whole team at crosstown used cars. Even after a great purchase of my Mini Cooper, the whole team were happy to help us all the way. Kayam helped us find the pe crosstown used cars. Even after a great purchase of my Mini Cooper, the whole team were happy to help us all the way. Kayam helped us find the perfect car and helped through the whole process. Thank you The team were great help for the small detail needed on the car from Doug, Mike, finance, Mark and the great help from Reception as you enter through the doors. I would definitely return to Crosstown and recommend to my friends here in Canada. More

The Moose turned the worst car purchasing experience of my life into the best! This was our fifth purchase of a Dodge and prior to coming into Crosstown and meeting Moose we were turned off of purchasi my life into the best! This was our fifth purchase of a Dodge and prior to coming into Crosstown and meeting Moose we were turned off of purchasing and purchasing a Dodge all together. The fact that he managed to turn our experience around in a matter of 20 minutes and had a completed sale in under 3 hours was a first for us. Not only did The Moose get the truck we wanted, with all the specifications we asked for (and there was a lot!) he took us through the entire sale process without any stress. We were used to a far more stressful experience, with surprises around every corner. The Moose was the most upfront honest (handsome) person we have had the pleasure of dealing with. Everyone I encountered at Crosstown (the finance department, the sales manager) all treated me exceptional. I felt appreciated for just being there and purchasing a car from them. More