Crosstown Chrysler Dodge Jeep Ram

My husband (Marc Raymond) and I ( Michelle Raymond) have been costumers at Crosstown since 2009. We were greeted by a salesman by the name of Aaron Henderson. Upon meeting we explained to Aaron what we were been costumers at Crosstown since 2009. We were greeted by a salesman by the name of Aaron Henderson. Upon meeting we explained to Aaron what we were looking for. Aaron made the experience painless and pleasurable for our whole family. As our needs changed with our vehicles we went back to Crosstown with high hopes that Aaron Henderson was still an employee. Even with the challenges we presented him with, he always made our experience immeasurable. Aaron continues to make sure that my family and I are comfortable and well taken care of when we come into Crosstown for something as simple as an oil change or service. Our loyalty remains with Crosstown because of our experiences with Aaron Henderson. We look forward to a continued mutual , beneficial, relationship with Crosstown. Sincerely Michelle and Marc Raymond More

This is my second visit to crosstown and the customer service that received from my first visit (Jerry Joseph) was very warm and friendly. I decided to go back to the same dealership for the same experie service that received from my first visit (Jerry Joseph) was very warm and friendly. I decided to go back to the same dealership for the same experience that I had received previously. Upon my return to buy a new vehical Jerry had introduced me to Adam. He had a great attitude very friendly and he could answer all my questions and concerns that I may have had about any vehical that we had looked at. I eventual went with a new 3500 ram. It was a great expeirance with all the people that helped with the process and I would definitely go back for another truck in the future.. Thank you to the staff at crosstown, Jerry, Adam, and Marko for all there patients and hard work. More

Catered to my many needs and requests. I was impressed with the overall experience and friendliness of not only Jerry but the rest of the staff. I highly recommend Jerry Joseph and Crosstown Auto =) with the overall experience and friendliness of not only Jerry but the rest of the staff. I highly recommend Jerry Joseph and Crosstown Auto =) More

The experience was very helpful, fixing the problems we had and showing us the respect we deserve as young adults. They answered all our questions and concerns. They showed us the model we had our mind on had and showing us the respect we deserve as young adults. They answered all our questions and concerns. They showed us the model we had our mind on and not trying to upsell us by force. Very happy with the service and respectful employees. More

I had an experience in the past that kept me away from the crosstown dealership for almost 7 yrs. I decided to give crosstown one more chance while looking for a vehicle for my wife. The experience I had the crosstown dealership for almost 7 yrs. I decided to give crosstown one more chance while looking for a vehicle for my wife. The experience I had with Lou San Juan, Aaron Henderson & Dave Comrie is the reason I'm writing this review. They were professional in regards to making good business decisions for crosstown while taken into consideration the poor experience I had in the past & took it upon themselves to make it better. It's important for a dealership to sell vehicles, that's what keeps them in business but all three individuals did something that the prior sales rep & manager did not. Lou was able to present a vehicle (2014 Jeep North) that was right for my wife, Aaron negotiated in a manner that respected my prior poor experience and in a short period of time we were able to agree at a fair price. The experience was so positive that we not only bought a new vehicle for my wife but within an hour purchased a second vehicle. A used (2012 Chevy Camaro). Lou & Dave were both fun to deal with & again Dave negotiated in a manner that respected my prior poor experience. I can honestly say that because of Lou, Aaron & Dave I will refer friends & family to Crosstown and feel good in doing so. More

We would recommend dealing with Mike Grant for your vehicle needs. He is very personable. He actually listens to you and your needs. I gave him a brief run down of what I wanted and he matched me perfe vehicle needs. He is very personable. He actually listens to you and your needs. I gave him a brief run down of what I wanted and he matched me perfectly to a new Jeep! My experience with him and the dealership was outstanding. Thank you very much! More

.When we first arrived the sales rep were were to planning to see was busy Devon met us and started the appraisal of our potential trade in. A 2008 dodge caliber .His customer service as expected was planning to see was busy Devon met us and started the appraisal of our potential trade in. A 2008 dodge caliber .His customer service as expected was outstanding he was a joy to meet . We then was introduced to Kayam ,He was understanding that we were not sure if we were wanting a different car and was just checking out out options. We did see a couple of used cars we were interested in . He was straight forward in the plus and minus of each one. We chose to test drive a 2013 dodge avenger it was fantastic however we chose to see if there was a new option as well. Kayam as helpful showing us the cars on the new fleet. As with our trade in and refinancing it give us more bang for our buck. We didn't see anything that we truly wanted so we were wanting to leave and think about what we saw and then Kayam suggested we trade in our 2012 dodge caravan I was not impressed as we love that van and it's still "new " we bought it in 2012 . I was slightly off put with This comment as the van was not in the cards for a trade . We plan to love and use it for years to come. Kayam introduced us to his boss who's name I admit slipped my mind. He gave me far better prices being this would be my 6th purchase and would show us a dodge dart limited 2014. It was in max steel ( Ive always had silver ) but the dart in my opinion looks better in the darker paint. We were given custom tint and talked numbers,and everything was making me want to sign on the dotted line. Took it for a test drive love the way it handled ( an the upgrades) agreed. I requested we did our finances with Jeremy as wow he is amazing I have dealt with him with the past with my previous buys. If you want a straight shooter no beating around the bush honest guy you need to make sure you see Jeremy for your finances . I will see him for all my future purchases! We were given a loaner as we had to go get our child and would return the next day to do up the paperwork and pick up the car. Kayam had to dash off for an emergency and was too just see Jeremy as he would would assist us. When we returned the next day and has to wait a bit. Jeremy was outstanding, he was extremely apologetic for our wait as he was with another customer . Of course we would wait for him, he's the best! our paperwork took no time at all and we were eager to get the car and go get our child from the babysitters. Now not every story is all roses there is part that you just have to shake your head and laugh. When our car was brought up for us ...it was not our car! But it's twin! Tint not on detail not done . We were stressed because we needed to pick up our child . I knew what ever the mix up was would be fixed. It was yes not ideal. However we still had out loaner and we were guilty adding km to this new auto someone else will buy. If anyone reading this gets the dodge dart stx steel with just under 200 km ( we are sorry ) but it handles fantastic! Step in the hero of the story Aaron . Let me put it this way next time I go to Crosstown I will go straight to Aaron, We borrowed the loaner again Aaron said he would personally deliver our car to us with a small gift for out troubles and he would personally make sure we were taken care of. You see it was a very simple mix up .Kayam in his rush due to the emergency he had to go to he swapped the keys of the twins . So when they took "our keys " to get our car it was actually the twin! And true to his word Aaron had the next morning our keys ,car tint ,and detail looking amazing was all ours. I have bought 6 cars in my life all from crosstown this has never happened but mixups happens I know I have made plenty in my time. I still love Crosstown and will buy my next 6 or even more autos from them. I only get my repairs when needed from their body shop as I trust them and their work. Their service department ha always gone the extra mile to make me smile and provide amazing hight quality service. Yes I will return to Crosstown. And I reccomend crosstown to everyone I know. And please see Jeremy for all your finance needs! See you in a few months Crosstown when it's service time! More

Always been well for me. Service is wonderful and I have had a great experience. Parts department was wonderful as well. Will recommend this dealers Ship had a great experience. Parts department was wonderful as well. Will recommend this dealers Ship More

AWESOME Truck buying experience!!! Showed up late on a Sunday, was rolling out of Edmonton in a 2014 Megacab Ram 2500 Diesel Limited sled on monday afternoon. These guys are not pushy, super accomidating Sunday, was rolling out of Edmonton in a 2014 Megacab Ram 2500 Diesel Limited sled on monday afternoon. These guys are not pushy, super accomidating and champs at their jobs. Thanks Moose and Jeremy for the truck, you come HIGHLY RECCOMENDED!! More

Absolutely first class service. Professional and accommodating. Stayed late on a Sunday evening to ensure my needs were met. Highly recommend for next vehicle purchase. accommodating. Stayed late on a Sunday evening to ensure my needs were met. Highly recommend for next vehicle purchase. More