Crosstown Chrysler Dodge Jeep Ram

Great dealer! Crosstown is a great dealer and i would definitely recommend them to my friends and family. Staff are very knowledgeable and very helpful. Thank you. Crosstown is a great dealer and i would definitely recommend them to my friends and family. Staff are very knowledgeable and very helpful. Thank you. More

Really impressed It started with Mazin Fakhreddine helps us find a parking spot then he stayed with us through it all and answered every question we had and made sure It started with Mazin Fakhreddine helps us find a parking spot then he stayed with us through it all and answered every question we had and made sure we understood. Then when we did end up purchasing a 2013 dodge journey he was so excited for us he was almost bouncing with energy. He also walked us over to financing and then we meet Jeremy Hamilton he was also so happy and helped us to make sure we understood everything there. Then when we were done with finance Jeremy walked with us out. He also keep congratulating us. Over all everyone I seen working there had wonderful smiles on and full of excitement and energy. Mazin was just such a wonderful help to us. We both felt comfy and relaxed. More

Great place to go After having a bad experience from a different dealer, Murry, trevor and Joy was a real nice welcome. We was about to give up on Dodge until we talked After having a bad experience from a different dealer, Murry, trevor and Joy was a real nice welcome. We was about to give up on Dodge until we talked to these three people. Murry and trevor really took their time and made my wife feel evry relaxted and happy again. These guys went out of their way to answer any questiosn we had, and made sure any concerns was dealt with. They gave us the tour of the place to show us what is helping make Crosstown a great place to go. We drew up a deal and went to see Joy in financing, unfortunately we tooka hit on our credit from the last place, but Joy workeg her magice and got us a great term and a lower percentage that we was hoping for. I recomend Crosstown to anyone looking at this review. These guys really put the effort into what they. In todays world customer service lacks in many different areas, not only in vehicle sales but in all over varous industries. Crosstown strives on its customer service, and will recommend going back in the future for our vehicle needs. Steve Criss More

Great Service We walked into Crosstown to get an idea about how much and what kind of car we could get and before you know it we ended up driving out with a new car We walked into Crosstown to get an idea about how much and what kind of car we could get and before you know it we ended up driving out with a new car. The staff were very friendly, helpful and they made that purchase a reality sooner than we expected. We definitely recommend Crosstown and will be coming back for future vehicle needs. More

third time buyer Hi this is the third car I have bought from Adam Najjar and I could not be happier. I would tell any one looking to buy a car to go see him. The rest Hi this is the third car I have bought from Adam Najjar and I could not be happier. I would tell any one looking to buy a car to go see him. The rest of the dealership I would say is a solid 2. The service dept. over promises and under delivers. the finance dept took over 2 weeks to pay out my other loan resulting in a car payment being taken out of my bank for my prior car. The only way i would ever think of going back to Crosstown to buy another car would be If Adam was still working there! If not, off to another deal I would go. More

Warranty Work on Dodge Ram My son took in his vehicle for service; Mike Ryan was our service representative. He was great work with; ensuring that all work that could be covere My son took in his vehicle for service; Mike Ryan was our service representative. He was great work with; ensuring that all work that could be covered by the warranty was covered and he kept us informed of the status of the vehicle. Parts had to ordered from Toronto, but he ensured all was completed as timiely as possible. Would recommend this representative; also extremely friendly! More

Jeep Grand Cherokee Great experience from start to finish!! I dropped in to just look at a Jeep that I was interested in and was offered to test drive anything that I mig Great experience from start to finish!! I dropped in to just look at a Jeep that I was interested in and was offered to test drive anything that I might like to try - I even took 1 home for the night to try out. Jennifer & Farid were patient and explained all my different options and gave me space and time to think about it. There was no pressure when I dropped the Jeep off to "buy it now". Just a "give me a call if you have any questions or want to try out something different". 2 days later they answered all my questions and I picked up my 2014 Grand Cherokee Overland today!! Brittany is professional, funny and friendly and explained every detail about the cost, breaking every option down for me. Jennifer took her time explaining the gadgets, system and how to set everything up before I drove off. Very friendly relaxed atmosphere - I never felt rushed or overwhelmed!! Thank you to Jennifer, Farid & Brittany!!! More

Great Price, Great staff, Great Atmosphere, Great Experience My wife Amanda was in the market for a minivan and we were between Toyota and Dodge as our choice. We had an average experience with Toyota, and then My wife Amanda was in the market for a minivan and we were between Toyota and Dodge as our choice. We had an average experience with Toyota, and then visited a different dodge dealership in the city where it felt like we were in a bad dream or a Seinfeld episode buying a vehicle. The atmosphere felt like a night club, the pace was chaotic, our salesman was trying to juggle us and another customer. They basically tried very hard to get us in a vehicle asap with as big a markup as possible. We left very upset. We decided to call Crosstown because I had purchased a Dakota there in the past and was happy with the deal. We got Murray as our salesman and over the phone he found us several different vans and dealt directly with my wife who was the buyer and made sure she was happy with the choice. (The 'other dealership' didn't give much value to her opinion although it was her purchase). She had specific wants and needs for her vehicle so Murray found several different trim levels and options before she found the right one. When we did, we drove to Crosstown and found the atmosphere very relaxed without the high pressure sales tactics. Jerry was the sales manager who gave us a very good deal, and Joy was the finance manager who made sure we knew all the details before signing. It had a great kids area, since it was about an hour and a half after all was said and done, so keeping the kids entertained was important. We ended up leaving the dealership feeling great about the van that we wanted and a very fair price where the salesman made a little and we weren't "railroaded". We also got a sweet PS3 as a special gift we didn't expect which I can play in the back seat with the A/V hook ups in the van, while my wife drives lol. In the future this is the dealership I'd come back to and strongly recommend to anyone. Upon leaving, my wife called her friend who just recently purchased a similar van from Crosstown, and she seemed to have the same story and experience we had. They were very happy!! As were we!! Thanks again. More

Could not consider going to a different dealership. I just purchased my third vehicle from Crosstown, all from the same sales person, Adam. My previous vehicle was involved in an accident and was a com I just purchased my third vehicle from Crosstown, all from the same sales person, Adam. My previous vehicle was involved in an accident and was a complete wright off. I called Adam and explained to him what happened and what I needed in my next vehicle. He did a good job listening to my requests in a and found me a truck that perfectly suited my needs and was $4000.00 under my budget. I used to be nervous and afraid to walk into a dealership because of a few bad experiences in dealing with sales people. Crosstown makes me feel very comfortable and I have referred many of my close friends and family to shop there. More

Amazing service I recently purchased a new 2014 jeep SRT. I have to say the the service I received was far beyond what I expected. I had shopped around to all of the I recently purchased a new 2014 jeep SRT. I have to say the the service I received was far beyond what I expected. I had shopped around to all of the other jeep dealerships in Edmonton, and decided to purchase from Crosstown solely based on service. The price and trade in value was basically the same at all of the dealerships but the professionalism and willingness to go above and beyond sealed my decision. I will defiantly recommend this dealership and more importantly I would absolutely recommend the two people I dealt with. Thanks guys.. I love my new car. More